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Indoor spa bath
Indoor spa bath
Outdoor spa bath
Desk, laptop workspace, free WiFi, linens

Guest reviews

4.6 out of 5 Wonderful
636 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationHakone Pirate Ship4 min walk
Popular LocationHakone Ropeway4 min walk
Popular LocationHakuryu Shrine13 min drive

Choose dates to view prices

  • Standard Lakeside Room

    4.8/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 4
    More detailsStandard Lakeside Room
  • Casual Twin Room

    4.6/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 2
    More detailsCasual Twin Room
  • Japanese-Western Deluxe Lakeside Room with Open-Air Bath

    5/5 guest room rating

    Room amenities

    • 505 sq ft
    • Sleeps 5
    More detailsJapanese-Western Deluxe Lakeside Room with Open-Air Bath
  • Casual Twin Room with Open-Air Bath

    4.2/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 2
    More detailsCasual Twin Room with Open-Air Bath
  • Standard Lakeside Room with Open-Air Bath

    4.9/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    More detailsStandard Lakeside Room with Open-Air Bath
  • Twin Room, Accessible

    Room amenities

    • 333 sq ft
    • Partial lake view
    • Sleeps 2
    More detailsTwin Room, Accessible

About this area

Hakone

Located in Hakone, HAKONE ASHINOKO HANAORI is on a lake. The area's natural beauty can be seen at Lake Ashi and Hakone Ropeway, while Hakone Kowakien Yunessun and Museum of the Little Prince are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater.
Visit our Hakone travel guide
View in a map
Popular Location

What's nearby

  • Hakone Pirate Ship - 4 min walk
  • Hakone Ropeway - 4 min walk
  • Ōwakudani - 3 min drive
  • Hakone Ropeway - 6 min drive
  • Hakuryu Shrine - 13 min drive

Getting around

  • Hakone Gora Station - 10 min drive
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 89 min drive

Restaurants

  • Le Trianon - 6 min drive
  • Grande Riviere Hakone - 7 min drive
  • Paseo - 8 min drive
  • La Terrazza - 8 min drive
  • Bakery & Table - 8 min drive

About this property

HAKONE ASHINOKO HANAORI

3.5-star spa hotel, walk to Lake Ashi
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site. All 154 rooms offer free WiFi, fridges and flat-screen TVs with satellite channels. Hairdryers, desks and free toiletries are among the other amenities that guests will find.
HAKONE ASHINOKO HANAORI offers 154 forms of accommodation with complimentary slippers and a hairdryer. 32-inch Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Hot springs
  • Shopping
  • Spa services

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
HAKONE ASHINOKO HANAORI Hakone
HAKONE ASHINOKO HANAORI Hotel Hakone

Frequently asked questions

Can I cancel my reservation for free at HAKONE ASHINOKO HANAORI and receive a full refund?
Yes, HAKONE ASHINOKO HANAORI offers free cancellation on select room rates, because flexibility matters! Please refer to HAKONE ASHINOKO HANAORI cancellation policy on our site for more details about any exclusions or requirements.
Is HAKONE ASHINOKO HANAORI pet-friendly?
No, pets are not allowed at this property.
How much is parking at HAKONE ASHINOKO HANAORI?
Self-parking is free at this property.
What time is check-in at HAKONE ASHINOKO HANAORI?
Check-in is from 3:00 PM to 6:00 PM. After-hours check-in is not available.
What time is check-out at HAKONE ASHINOKO HANAORI?
Checkout is at 10 AM.
Where is HAKONE ASHINOKO HANAORI located?
Situated on a lake, this spa hotel is within a 5-minute walk of Sengokuhara Onsen and Lake Ashi. Hakone Ropeway and Ōwakudani are also within 2 miles (3 km).
4.6
Wonderful
636 reviews
5 - Excellent
430
4 - Good
161
3 - Okay
28
2 - Poor
12
1 - Terrible
5

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
HAKONE ASHINOKO HANAORI has an overall "New" high end quality appearance, smell, atmosphere, blending old Japanese with new modern architecture, and to stereotype "Extensively Clean" Japanese facilities throughout. Staff was there with umblerral to greet and Escort to building overhang and entrance. Staff was there to escort to room and explain layout and amenities such as Traditional Japanese clothing both in room and fancier one available for wear within the facilities to include dinning room. Staff made reservations upon checking in, for dinner (Staff made breakfast reservations upon completing dinner). We had our own private outdoor open air bath and balcony, perfect for winding down after a long day.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience ever. I will never forget the views the food the great service and the food
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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