Title: The Prince Hakone Lake Ashinoko (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# The Prince Hakone Lake Ashinoko

Rejuvenate by soaking up natural beauty of Lake Ashi’s surroundings while indulging spa treatments like massages and saunas.

## Photo gallery for The Prince Hakone Lake Ashinoko

![Exterior - The Prince Hakone Lake Ashinoko (Hakone)](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/1b1d4881.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Exterior - The Prince Hakone Lake Ashinoko (Hakone)](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/b2f1c73b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![3 restaurants, breakfast served - The Prince Hakone Lake Ashinoko (Hakone)](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/3122bdda.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Hot springs - The Prince Hakone Lake Ashinoko (Hakone)](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/ae55e7cb.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Indoor spa tub - The Prince Hakone Lake Ashinoko (Hakone)](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/920b7099.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Nestled near Lake Ashi, The Prince Hakone Lake Ashinoko offers a serene escape with an indoor mineral hot spring and sauna. Enjoy shopping on site, indulge in meals at the 3 on-site restaurants, relax in the steam room or coffee shop/cafe. Stay connected with free in-room WiFi and park your vehicle for no extra worry. With a helpful staff always ready to lend a hand as previous guests have praised.

## Reviews

8.8

Excellent

## Popular amenities

- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning

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## Room options

### Check availability for these dates

Tonight

[Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

1 bed

Showing 4 of 4 rooms

### View all photos for Standard Twin Room, Non Smoking, Garden View

![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/cf16690d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room, Non Smoking, Garden View

8.6

Excellent

8 reviews

### Highlights

Air conditioning

Refrigerator

LCD TV

Blackout drapes/curtains

Bidet

Shower/tub combination

Hair dryer

Private bathroom

- 409 sq ft
- Sleeps 3
- 2 Double Beds
- Garden view

### View all photos for Double Room, Non Smoking

![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/befd766f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room, Non Smoking

8.6

Excellent

10 reviews

### Highlights

Air conditioning

Refrigerator

LCD TV

Blackout drapes/curtains

Bidet

Shower/tub combination

Hair dryer

Private bathroom

- 301 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Twin Room, Non Smoking, Lake View

![Twin Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/b1640141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room, Non Smoking, Lake View

10.0

Exceptional

24 reviews

### Highlights

Air conditioning

Refrigerator

LCD TV

Blackout drapes/curtains

Bidet

Shower/tub combination

Hair dryer

Private bathroom

- 409 sq ft
- Sleeps 3
- 2 Double Beds
- Lake view

### View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/1fa7cf7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0

Wonderful

13 reviews

### Highlights

Air conditioning

Free rollaway/extra beds

Refrigerator

LCD TV

Blackout drapes/curtains

Bidet

Separate bathtub and shower

Hair dryer

- 435 sq ft
- Sleeps 4
- 2 Double Beds
- Partial lake view

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[](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2&regionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=c823f9be-52d0-4d85-8382-d4dbe9d397cb&top_cur=CAD)

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## About the area

Located on a lake, The Prince Hakone Lake Ashinoko is in Motohakone, a neighborhood in Hakone. Hakone Komagatake Ropeway and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Don't miss out on a visit to Hakone-en Aquarium. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.21373%2C139.00743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pdlH1gfYPAS3gafce6-3XsGZfnU=)

144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

### What's nearby

- ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Fuji-Hakone-Izu National Park  
1 min walk \- 0.0 km
- ![Hakone Komagatake Ropeway featuring heritage elements as well as a couple](https://images.trvl-media.com/place/553248621532773462/b11e21f4-aedf-44d0-94fc-d5170159cb6e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Hakone Komagatake Ropeway  
3 min walk \- 0.3 km
- ![Hakone-en Aquarium which includes marine life](https://images.trvl-media.com/place/553248621532773463/144d7fdc-1a5e-468b-a1d7-b5d050961f91.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Hakone-en Aquarium  
5 min walk \- 0.4 km
- ![Hakone Shrine which includes heritage elements as well as a couple](https://images.trvl-media.com/place/6152834/d364168d-003c-4993-875a-aefd090658b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Hakone Shrine  
4 min drive \- 2.7 km
- ![Hakone featuring a lake or waterhole and a sunset](https://images.trvl-media.com/place/6128317/8e7023bb-22cf-472d-a30c-70dbeaecfbec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Lake Ashi  
4 min drive \- 2.4 km

### Getting around

- Kowakidani Station  
11 min drive
- Hakone Miyanoshita Station  
13 min drive
- Haneda Airport (HND)  
131 min drive

### Restaurants

- 箱根神社 お休処 (権現からめもち)  
4 min drive
- Bakery & Table 箱根  
5 min drive
- 芦ノ湖 ラ・テラッツァ (La Terrazza)  
4 min drive
- 箱根バターサンド Sun San D  
4 min drive
- 小田急 あしのこ茶屋  
5 min drive

## About this property

### The Prince Hakone Lake Ashinoko

Upscale hotel near Lake Ashi

Located close to Hakone-en Aquarium and Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko provides an indoor mineral hot spring (onsen), a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe. 

You'll also enjoy the following perks during your stay:

- Free self parking
- Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
- Luggage storage, concierge services, and massage treatment rooms
- Guest reviews speak highly of the helpful staff

Room features

All 134 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. 

More conveniences in all rooms include: 

- Bidets, free toiletries, and hair dryers
- LCD TVs with digital channels
- Refrigerators, children's dinnerware, and electric kettles

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- Free train station pick-up shuttle from 11:30 AM to 4:00 PM
- Train station shuttle at scheduled times
- Free self parking on site
- Wheelchair-accessible parking available

### Food and drink

- Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
- 3 restaurants
- A coffee shop/cafe

### Things to do

- Full-service spa
- Hot springs
- Sauna
- Shopping
- Steam room

### Family friendly

- Children's dinnerware
- Grocery/convenience store
- In-room refrigerator
- Laundry facilities

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Wedding services

### Outdoors

- Garden
- On a lake
- Terrace

### Full-service spa

- Hot springs
- In-room massages
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Spa open select days
- Treatment room

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Elevator (35 inch wide door)
- Front entrance ramp
- Handrails in stairways (33 inches high)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchairs on site

### More

- 4 floors
- Banquet hall
- Reception hall
- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes

### Bathroom

- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided

### Entertainment

- LCD TV with digital channels
- Pay movies

### Food and drink

- Coffee/tea maker
- Electric kettle
- Free bottled water
- Limited room service
- Refrigerator

### More

- Air conditioning (climate-controlled)
- Desk
- Iron/ironing board on request
- Laptop workspace
- Safe

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18 

### Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

### Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.

Additional fees apply to children 0-5 years old for breakfast and dinner.

Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner. 

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. 

### Optional extras

- Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

### We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Guests with tattoos are not able to use the onsite public bathing facilities

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Hakone Prince

Prince Aparthotel Hakone

Prince Hakone

Prince Hotel Hakone Machi

The Prince Hakone Hotel Hakone-Machi

Prince Hakone Lake Ashinoko Aparthotel

Prince Ashinoko Aparthotel

Prince Hakone Lake Ashinoko

Prince Ashinoko

The Prince Hakone

The Prince Hakone Ashinoko

The Prince Hakone Lake Ashinoko Hotel

The Prince Hakone Lake Ashinoko Hakone

The Prince Hakone Lake Ashinoko Hotel Hakone

## Frequently asked questions

### Is The Prince Hakone Lake Ashinoko pet-friendly?

### How much does it cost to stay at The Prince Hakone Lake Ashinoko?

### How much is parking?

### What time is check-in at The Prince Hakone Lake Ashinoko?

### What time is check-out at The Prince Hakone Lake Ashinoko?

### Where is The Prince Hakone Lake Ashinoko located?

## Have a question?

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## Reviews

## The Prince Hakone Lake Ashinoko Reviews

8.8

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.0

Cleanliness

### 7.6

Location

### 9.0

Staff & service

### 8.6

Property conditions & facilities

10 - Excellent

448

8 - Good

269

6 - Okay

66

4 - Poor

30

2 - Terrible

22

## Reviews

### 10/10 Excellent

#### Patrick

Dec 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great view great staff great food 

##### Patrick

Stayed 2 nights in Dec 2025

### 10/10 Excellent

#### Harrison

Oct 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, beautiful location - really great and attentive staff.

##### Harrison

Stayed 1 night in Oct 2025

### 10/10 Excellent

#### Maria

Nov 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel. 

![](https://a.travel-assets.com/ugc/hotel-reviews/7fe2501c-99db-4bf3-a704-12c88d3d3ad5-1763193613439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/24f54a15-c523-4059-8249-52543d608569-1763193616685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/2a897e47-c8f7-4ab6-a80e-5d94e5059932-1763193671295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Maria

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Yaniv

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

great hotel very special location

##### Yaniv

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Luan

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean and beautiful.

##### Luan

Stayed 1 night in Aug 2025

### 8/10 Good

#### Hirokazu

Nov 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful building and view of lake and Mt. Fuji. Onsen bath and dining rooms are too far from guest room and hard for senior.

##### Hirokazu

Stayed 2 nights in Oct 2025

### 10/10 Excellent

#### Anna

May 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We loved the hotel! The breakfast was amazing. 

##### Anna

Stayed 4 nights in May 2025

### 10/10 Excellent

#### Fabiana

Dec 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8\. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because it is stunning 

##### Fabiana

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### andres

Aug 1, 2025

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience. 

##### andres

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### Mollie

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. 

##### Mollie

Stayed 2 nights in Jun 2025

### 10/10 Excellent

#### Jon

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lakeside room in one of the towers and it was great. The views from the balcony were amazing and we were lucky enough to even get a glimpse of Mnt Fuji on a clear day, along with some of the local flying squirels! The buffet food at the grill restaurant was great and the Onsen was a great experiance too! A great property we would highly recommend if you want a relaxing few days away from the hussle and bussle of the cities!

##### Jon

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### Susie

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Beautiful 

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.

##### Susie

Stayed 2 nights in Jul 2025

### 10/10 Excellent

#### PIERRE

Nov 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel and staff.

##### PIERRE

Stayed 3 nights in Nov 2024

### 10/10 Excellent

#### jennifer

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great. 

##### jennifer

Stayed 2 nights in Mar 2025

### 10/10 Excellent

#### Javier

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!

![](https://a.travel-assets.com/ugc/hotel-reviews/a0dbd91e-4127-4c1e-856e-244384819697-1762351120373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/36d65007-f6a1-400f-871c-c3bd36d84534-1762351117718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/bab2a8b6-fcf8-420f-a4a9-7497b237f3a0-1762351120096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/fc358cc7-1cd5-4aad-87a1-5a0101ec8be3-1762351118789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Javier

Stayed 3 nights in Oct 2025

### 10/10 Excellent

#### Jennifer

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.

##### Jennifer

Stayed 1 night in Mar 2025

### 10/10 Excellent

#### Megan

Sep 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Attention to detail matters

The Prince went out of their way to make our stay absolutely perfect. My husband and I were extremely satisfied with everything. Our BBQ dinner (which you need reservations for) was our highlight for sure. We had the whole place to ourselves. Great food, incredible service and an incredible view. Again, we loved everything. 

##### Megan

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### Fangqiu

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice decoration, friendly staff, decent food, good facilities 

##### Fangqiu

Stayed 3 nights in Dec 2024

### 8/10 Good

#### Orlagh

Jun 9, 2025

Liked: Cleanliness, property conditions & facilities

The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.

##### Orlagh

Stayed 2 nights in Jun 2025

### 10/10 Excellent

#### Derek

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture.

##### Derek

Stayed 1 night in May 2025

### 10/10 Excellent

#### Doris

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location! Very quiet and scenic setting. Loved our room and staff. Not many food options, hotel food overpriced.

##### Doris

Stayed 3 nights in Dec 2024

### 10/10 Excellent

#### Darryl

Jun 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent. 

##### Darryl

Stayed 1 night in Jun 2025

### 10/10 Excellent

#### Heather

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the location and the ability to see Mt. Fuji in the early morning. Our favorite was the outdoor onsen. It was AMAZING!!!

##### Heather

Stayed 1 night in Apr 2025

### 10/10 Excellent

#### Sofia

Apr 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Delicious French and Japonese cuisine, view on Mont Fuji, access to onsen, hotel quiet and relaxing, multiple activities right beside the hotel. 

##### Sofia

Stayed 2 nights in Apr 2024

### 10/10 Excellent

#### Ted

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent and very relaxing. Staff so helpful with excellent service.

##### Ted

Stayed 2 nights in Jan 2025

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