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"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"Good"

"First and foremost, I want to say that Adriano, our butler was genuinely amazing. The food was as great, staff was friendly, This was our third visit there and we will continue to return!"

"The room was excellent "

"Overall a very enjoyable stay! "

"Perfect"

"Outdated rooms and not too clean. Other than that it was ok."

"Wonderful stay! Will come back!! Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!! Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal Pool/Beach-it often felt like the resort was empty because there was no fight to get a beach chair. Pool is massive and balances calm and fun/party vibes. Beach was not my favorite. The sand is extremely hard if you walk barefoot but staff does good job keeping seaweed out Rooms-we had an Excellence club swim out suite with private pool. LOVED the swimout and private pool option. The rooms are very different.. I hated the sensor lights as they would turn on if one of us had to use the restroom. Excellence Club-we did the Excellence Club and what made it worth it was dinner and breakfast at Magna. I didnt use any of the other Excellence club benefits and would have had the same great trip without it"

"It was excellent family vacation place"