Title: Naay Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naay Boutique Hotel Beachfront hotel with 2 restaurants and free breakfast ![Cozy one Suite King | View from room](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/5fc5f372.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/59dfcc9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily English breakfast](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/90ad711e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![ROYAL Oceanview "Barefoot" Suite | View from room](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/8f5d55c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/df69e056.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naay Boutique Hotel, on a white sand beach, offers an upscale retreat. Guests enjoy English breakfast, choose between two restaurants, join beach yoga, or lounge by the pool. The bar is perfect for unwinding after a spa massage. VIP Access 8.4 Very good ## Popular amenities - - Bar - Breakfast included - Spa - Room service - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Oceanview Barefoot Suite](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/3e6fdff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oceanview Barefoot Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free minibar items TV Pillow menu Blackout drapes/curtains - Sleeps 2 - 1 King Bed !["The Cozy one" Suite Doble](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/16f0c7ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### "The Cozy one" Suite Doble 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free minibar items TV Pillow menu Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ![Holbox Plunge Pool suite](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/64b556da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Holbox Plunge Pool suite 8.6 Excellent 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Private pool Air conditioning Free minibar items TV Pillow menu - Sleeps 2 - 1 King Bed ![The Island Swim out Suite](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/e9a2fbaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Island Swim out Suite 9.6 Exceptional 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free minibar items TV Pillow menu Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![Cozy one Suite King](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/420a6ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy one Suite King 7.8 Good 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free minibar items TV Pillow menu Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/59dfcc9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ROYAL Oceanview "Barefoot" Suite ### Highlights Soundproofed Individually furnished Individually decorated Private pool Air conditioning Free minibar items TV Pillow menu - Ocean view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/59dfcc9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Seabreeze Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free minibar items TV Pillow menu Blackout drapes/curtains - Sea view - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Naay-Boutique-Hotel.h99196438.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-Naay-Boutique-Hotel.h99196438.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.51248%2C-87.39539&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=W_rQRFLtSUgf-Wor1dOoBU3NKUU=) CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310 #### What's nearby - Bioluminescence Beach - 13 min walk - 1.1 km - Punta Coco - 14 min walk - 1.2 km - Holbox Beach - 16 min walk - 1.4 km - Holbox Ferry - 5 min drive - 2.5 km - Holbox Letters - 5 min drive - 2.5 km #### Restaurants - ‪the hot corner's bar - ‬4 min drive - ‪La Cabane - ‬12 min walk - ‪Casa Nostra Terraza - ‬4 min drive - ‪Café del Mar - ‬17 min walk - ‪Santos Fuegos - ‬19 min walk ## About this property ### Naay Boutique Hotel Upscale hotel near Holbox Beach You can look forward to free English breakfast, a terrace, and a garden at Naay Boutique Hotel. With a beachfront location, sun loungers, and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Luggage storage, a banquet hall, and smoke-free premises - Outdoor furniture, beach towels, and beach umbrellas - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and air conditioning. Other amenities include: - Bathrooms with rainfall showers and free toiletries - 43-inch TVs with premium channels - Wardrobes/closets, heated floors, and a personal chef ## Similar properties ![Beach nearby, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/100000000/99470000/99466400/99466392/3dbf9c5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AWA Holbox Hotel Boutique - Beach Front Isla Holbox - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 356 reviews CA $362 CA $442 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=99466392&PinnedHotelID=99466392&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/46000000/45840000/45832200/45832185/3168131e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Kuká, Luxury Eco Boutique Hotel Isla Holbox - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 313 reviews CA $623 CA $758 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=45832185&PinnedHotelID=45832185&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16010000/16006000/16005926/3db8e4e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas HM Palapas del Mar Isla Holbox - Pool - Breakfast included - All-inclusive - Free WiFi 8.8 Excellent 1,000 reviews CA $149 CA $187 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=16005926&PinnedHotelID=16005926&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/76000000/75870000/75865300/75865235/b17c1bb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Holbox Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.6 Exceptional 192 reviews CA $315 CA $416 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=75865235&PinnedHotelID=75865235&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3240000/3230400/3230372/2889380a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Nubes de Holbox Isla Holbox - On private beach - Pool - Breakfast included - Spa 8.6 Excellent 344 reviews CA $149 CA $185 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3230372&PinnedHotelID=3230372&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/33000000/32730000/32723700/32723603/31b199a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Holbox Beach Front Isla Holbox - On private beach - Pool - Breakfast included - Free WiFi 8.8 Excellent 174 reviews CA $185 CA $227 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=32723603&PinnedHotelID=32723603&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach towels](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/5bb241ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Blue Hotel Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 112 reviews CA $192 CA $236 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/d8e0efcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mystique Holbox by Royalton, A Tribute Portfolio Resort Isla Holbox - On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 528 reviews CA $223 CA $228 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/3000000/2540000/2538800/2538741/650bdad9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holbox Dream Beach Front Hotel Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 1,002 reviews CA $190 CA $233 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2538741&PinnedHotelID=2538741&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/11000000/10240000/10238900/10238884/c731b277.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Hotel La Palapa - Adults Only Isla Holbox - On private beach - Breakfast included - Spa - Free WiFi 9.2 Wonderful 471 reviews CA $188 CA $232 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=10238884&PinnedHotelID=10238884&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free English breakfast available daily 8:00 AM to noon - 2 restaurants - A bar/lounge ### Things to do - Beach yoga - Outdoor pool - Stereo ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Outdoor furniture - Picnic area - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Grab bar in shower (39 inches high) - No elevator - Tile flooring in room ### More - 3 floors - 7 buildings - Banquet hall - Built in 2022 - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV with premium cable channels - iPod dock - MP3 dock - Pay movies ### Food and drink - Chef service - Espresso maker - Free stocked minibar - Limited room service ### More - Air conditioning - Computer monitor - Heated floor - Individual decor - Individual furnishings - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 3:00 PM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 200 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Naay Boutique Hotel Hotel Naay Boutique Hotel Isla Holbox Naay Boutique Hotel Hotel Isla Holbox ## Frequently asked questions ### Does Naay Boutique Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Naay Boutique Hotel? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Naay Boutique Hotel on Nov 3, 2025 start from CA $201.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Isla-Holbox-Hotels-Naay-Boutique-Hotel.h99196438.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Naay Boutique Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Naay Boutique Hotel? > Self parking is free at this property. ### What time is check-in at Naay Boutique Hotel? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Naay Boutique Hotel? > Check-out is at noon. ### Where is Naay Boutique Hotel located? > Nestled on the beach, this Isla Holbox hotel is within a 15-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Naay Boutique Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 8.6 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 121 8 - Good 34 6 - Okay 17 4 - Poor 7 2 - Terrible 17 ### 10/10 Excellent #### MISS Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Hotel Experience Yet I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable ##### MISS Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Bradley Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful resort. ##### Bradley Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Juan Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Juan Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Stephen Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was excellent. Staff was great, food was good, room was nice. Not the best beach on the island but it was only a short walk to another. Great place to watch the sunset! Highly recommend it. ##### Stephen Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Emmanuel Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for peace and comfort ##### Emmanuel Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### genie Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very quiet and cute room with everything you need Great stay and amazing coffee in the morning I didn’t realize there was a coffee shop downstairs. Very quiet was perfect for us. ##### genie Stayed 1 night in Feb 2025 ### 10/10 Excellent #### jose Dec 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great!! ##### jose ### 10/10 Excellent #### Leslie May 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place!! ##### Leslie Stayed 2 nights in May 2024 ### 6/10 Okay #### Verified traveller Mar 18, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### 3 stars Gorgeous hotel. Bedrooms and facilities were lovely and well looked after. Unfortunately the food was bland and tasteless, and the service was a little disorganised and inexperienced. For the price, I think there are better places to stay on the island. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Denise Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eat well and relax The food and service was amazing. It was very relaxing and comfortable ![](https://a.travel-assets.com/ugc/hotel-reviews/492DDA8C12FFA16F2F626A5836A6682BD89BCF261733662239274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denise Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Brett Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities I can’t say enough good things about Naay Boutique Hotel in Punta Cocos, Holbox. The food was incredible, but the staff were truly what made this place unforgettable. Reyna and Isaac at the front desk were phenomenal, they helped us plan amazing tours, gave us insider tips about the island, and even helped us get the best golf cart rental. Olga and Antonio in food and beverage made every meal feel like something special. Their kindness and attention to detail made a huge impression on us. I wish I could remember the name of the security guard, because he went above and beyond, making sure we had packed lunches ready overnight for early morning excursions and even our long trip back to Cancún. The hotel itself is spotless, beautifully decorated, and the pool is just chef’s kiss. I honestly don’t want to stay anywhere else, Naay has completely raised the bar. I miss it already. ![](https://a.travel-assets.com/ugc/hotel-reviews/1c20daa0-c842-4984-a8d5-3cb02e0057ec-1751339908116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b2c8dbf8-bd1b-4dc1-a016-fddc2c557e5f-1751339907251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/90b9b0e6-8e73-4d91-8099-39d9fcbdd9fa-1751339908608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a58f5f7-7f50-43b6-8689-058f1461e0ed-1751339906662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brett Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Lori Feb 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty. ##### Lori Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Yara Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!! ##### Yara Stayed 2 nights in Mar 2024 ### 4/10 Poor #### JUMARIE Mar 17, 2025 Liked: Cleanliness Disliked: Staff & service, amenities The pool is very small. The room pool is very cold with no direct sunlight The restaurant was not that great. This hotel is far from the city and there are no restaurants near by. The road to and from the hotel are very bumpy best to taxi than rent a golf cart as it can’t stay stuck on the mud. After 11pm there is no one at reception if you need a cab early you have to order it the night before. ##### JUMARIE Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Cindy Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back! ##### Cindy Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Michelle Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking. While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway. There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious. I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay. ##### Michelle Stayed 9 nights in Mar 2025 ### 6/10 Okay #### Nicole Mar 13, 2025 Liked: Cleanliness, property conditions & facilities Lovely hotel, beautiful pool, nice room, overall good restaurant and the bar service was decent. Was very quiet, and wasn't as welcoming as the other hotel we had visited during our trip. The concierge was not helpful with two simple requests that were no problem at another local hotel. I was charged without notice for dirtying two hand towels when removing my makeup (small amount of mascara on one, not sure about the other). Very pretty hotel, many of the staff were super kind, however the energy was just meh, and I wouldn't return to this hotel. ##### Nicole Stayed 4 nights in Mar 2025 ### 8/10 Good #### Lawrence Jan 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel but they didn’t have all the restaurants open and the beach area was not open with service. Drinks are not good. ##### Lawrence Stayed 6 nights in Dec 2023 ### 2/10 Terrible #### Samuel Jul 26, 2024 Disliked: Staff & service, amenities Dining options are terrible, service was below average and management did not seem to care or want to make it right. ##### Samuel Stayed 7 nights in Mar 2024 ### 6/10 Okay #### Donna Mar 11, 2024 Liked: Cleanliness, staff & service This hotel is beautiful, probably the nicest room I have ever stayed in. The property is lovely, relaxing and calm. The staff is very friendly and accomodating. The problem seems to be that there is insufficient staff to run the hotel i.e. no beach service, only one restaurant open etc. I would still return even with these minor inconveniences. ##### Donna Stayed 2 nights in Mar 2024 ### 8/10 Good #### STEPHEN Jul 26, 2024 Liked: Cleanliness, staff & service PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO. ##### STEPHEN Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Teresa Mar 7, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Some one stole 50 dollars from my suitcase and we were 4 person and only give three towel and I call front desk and bring the tower like 30 minute after I called and them cleaning service the another day take out all tower and only left me three and again I call two time and never received the towel ##### Teresa Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Mohammed Jan 25, 2024 Liked: Property conditions & facilities Disliked: Staff & service Overall: try to avoid this place overrated ! - Too far from the center (taxi = 20 min, walking=35 min) - This hotel is attracting you which "average" price but once there, everything is overpriced: \* 400 $MXN to rent a bike for the client of the hotel when in the center of Hollbox the price is @200 \* @ the end of the stay, they will charge you all what they can without any explanation like tips. for who ? we don't know \* the prices of the restaurant are insane. we ordered one pizza, we were both sick after. The included breackfast is OK. \* The pool is small but OK. The room was OK as described. the hotel is quiete new (Jan 2024) ##### Mohammed ### 8/10 Good #### Jonah Jan 6, 2024 Liked: Cleanliness, amenities Disliked: Staff & service We stayed at Naay for one week and our experience varied day by day. I’ll start off the with positives: - Nice Facility: the property is newly built so the rooms, common areas and pool are all very nice. The style is “Beach modern” with incredible sea and sunset views. - Quite: it is also located on the west end of the island which is less inhabited so it’s quiet and secluded. - Beach: the private beach is along Playa Coco which is amongst the nicest on the island and is stunning Now for the negatives: - Location: because it’s on the west end of the island, it is NOT convenient to access. It often rains in Holbox and the roads become flooded making in IMPOSSIBLE to walk into town by road. Only way in is a) 20 min Taxi which is $25 USD each way, or b) via the beach which during the day is alright (20-30 min) but can also be tricky at night. There are no lights and if the tide high is more like hiking at certain points - Service: the service and managment is sub par. Here’s what we experienced: 1) when we arrived, the sheets is our room were dirty and had to call to have them replaced 2) on a two of they days they didn’t clean our room. When confronted about it they simply said they didn’t get to it. 3) We ran out of body wash on day 2 and asked EVERY day to have it replaced. Never happened. 4) Ordering anything in the restaurant takes an hour, even if you’re the only one there. The trip was nice but we’ll stay elsewhere on our next visit to Holbox. ##### Jonah Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### NANCY JOSEFINA Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities HABITACION IMPECABLE. 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