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Mystique Holbox by Royalton, A Tribute Portfolio Resort

Photo gallery for Mystique Holbox by Royalton, A Tribute Portfolio Resort

Featured Image
Private beach, scuba diving, snorkeling, windsurfing
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Mystique Holbox by Royalton, A Tribute Portfolio Resort

Mystique Holbox by Royalton, A Tribute Portfolio Resort

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Av. Pedro Joaquin Coldwell, entre Calle Chabelita y Paseo Carey, Isla Holbox, QROO, 77310

Explore the area

  • Popular LocationMain Square13 min walk
  • Popular LocationHolbox Church14 min walk
  • Popular LocationHolbox Beach1 min drive

Choose dates to view prices

About this area

Isla Holbox

Located in Isla Holbox, Mystique Holbox by Royalton, A Tribute Portfolio Resort is on a private beach. Holbox Ferry and Paseo Kuka Beach Path are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holbox Beach and Yalahau Lagoon.

What's nearby

  • Whale Shark Pier - 13 min walk
  • Holbox Letters - 13 min walk
  • Main Square - 13 min walk
  • Holbox Church - 14 min walk
  • Holbox Beach - 1 min drive

Restaurants

  • Café del Mar — 2 min walk
  • Casa nostra rooftop — 9 min walk
  • Las Panchas — 11 min walk
  • El Cafecito — 11 min walk
  • La Pinsa — 11 min walk

About this property

Mystique Holbox by Royalton, A Tribute Portfolio Resort

4-star hotel on the beach, near Holbox Beach
Spend the day playing on Mystique Holbox by Royalton, A Tribute Portfolio Resort's private beach then return to dine at one of the hotel's 2 restaurants. All 38 rooms offer comforts like premium bedding and down comforters, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include balconies or patios, iPod docks, and minibars.
Mystique Holbox by Royalton, A Tribute Portfolio Resort offers 38 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Isla Holbox hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 10.5 for adults and USD 10.5 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Windsurfing

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Facials
  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.5 for adults and USD 10.5 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Mystique Blue Holbox Hotel
Mystique Blue Hotel
Mystique Blue
Mystique Blue Holbox
Mystique Holbox by Royalton
Mystique Holbox by Royalton, A Tribute Portfolio Resort Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 189 out of 291 reviews
5 - Excellent 65%
Rating 4 - Good. 67 out of 291 reviews
4 - Good 23%
Rating 3 - Okay. 16 out of 291 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 291 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 291 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
He have stayed at 4 other Royalton hotels and have been treated with excellent service. This was not the case here. Our last 3 days were very unpleasant. From waiting on an order at the beach for over an hour and being told that nothing was ordered, to being completely ignored the next day, and then dealing with gurgling pipes at 12:30am. The swim up pool is a total waste of money, as it is the size of a bathtub and sits on the street where all the cars and people are passing by. Everyone said that this hotel was the nicest on the island, and although it may be well presented, the experience was sub par.
Stayed 7 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff interested in having a good guest experience. Small, low equiped and restricted gym
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service whats great everyone was always on top of the service great staff
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE ESTANCIA, ME ENCANTO EL HOTEL, LA UBICACION, EL SERVICIO AL CLIENTE MAS QUE EXCELENTE. TODO EL PERSONAL SUPER AMABLE Y SE NOTAN QUE HACEN SU TRABAJO CON GUSTO.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff. Clean and beautifully kept grounds. The downside was the mini bar was emptied out during our stay and never replenished. It took a really long time for staff to follow up on any issues, sometimes they would forget. Finally, we bought a package for massage and drinks and never got our drinks.
Stayed 5 nights in Aug 2021