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Reviews of Hyatt Place Columbus

3 out of 5
Hyatt Place Columbus
101 Hospital Drive Extended, Columbus, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 748 reviews" "
Rating 8 - Good. 167 out of 748 reviews" "
Rating 6 - Okay. 56 out of 748 reviews" "
Rating 4 - Poor. 21 out of 748 reviews" "
Rating 2 - Terrible. 23 out of 748 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfortable bed. Only drawback was the tiny space between the shower and sink where the toilet got placed. My husband, a six foot tall man with athletic build, barely fit in the space. Just a poor design. But the staff and location were outstanding!
Stayed 3 nights in Feb 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Room was nice and clean. Most definitely will book again.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Feb 2024

10/10 Excellent

Shanta

Stayed 2 nights in Feb 2024

10/10 Excellent

Chasity

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful atmosphere
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms, nice lobby conveniences, friendly staff. Breakfast quality could be improved.
Stayed 2 nights in Jan 2024

6/10 Okay

Kory

Business traveller
Liked: Cleanliness
Just OK
The hotel has a nice lobby and dining area. This is the best part of the hotel. The rooms are very plain at best and dated and a little worn. Ice is on 3 and 4 floors with the 3rd being out of order. Parking is congested and fills up quickly. This is in a great location and just needs a little updating and it will be as good as any
Stayed 2 nights in Jan 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Catrina

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rosemarie, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a double queen room and it was HUGE! It was so spacious and could have easily fit 6 with the pull out couch. I absolutely love this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Necole

Stayed 1 night in Dec 2023

4/10 Poor

Timmy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs to be renovated.
Stayed 1 night in Dec 2023

8/10 Good

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Katey

Travelled with family, Business traveller
Liked: Staff & service
Decent hotel. Probably the best in the area. Definitely not a 5 star hotel. Priced too high for the area. Rooms clean, but walls and doors are beat up. Bugs in bathroom. Empty soap canisters. Would definitely rate it around 3.5 stars. Decent breakfast. Not as many options as other 4-5 star hotels. Overall a good hotel, just not what I would expect for a Hyatt and the high price. Prices definitely need to come down at least $20 a room a night.
Stayed 1 night in Dec 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!
Ended up having two reservations and was corrected to my satisfaction! Very attentive staff and super friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Racheal

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean room, excellent breakfast. Would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Stayed 2 nights in Nov 2023

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I gave this property 4 stars because it’s just not a 5 star property. It’s not even a 4 star property in many areas. But, it is as nice as it gets in this area. And, the staff were all very attentive and nice. Definitely a good stay for families and business travelers in the area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hyatt.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times over the years and it is always excellent. I love the staff
Stayed 2 nights in Nov 2023

10/10 Excellent

LORI A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff was helpful and courteous. No complaints.
Stayed 2 nights in Oct 2023

8/10 Good

Shelton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff at this property are super nice and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Wallace

Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent
Very nice place to stay. The staff is always courteous and accommodating. The rooms are very well maintained and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, clean and quiet. Best part was the staff. So friendly and helpful! I’ll stay here again simply because of them.
Stayed 2 nights in Sep 2023

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Stayed 2 nights in Sep 2023

10/10 Excellent

TYLER

Stayed 1 night in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Everyone was nice. Room was clean and spacious.
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had walk in showers, lobby was very nice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Raiford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

2/10 Terrible

Shanta

Stayed 4 nights in Jul 2023

8/10 Good

Steven, Bella Vista

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a mess and staff try to accommodate as best they could.
Stayed 1 night in Jul 2023

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Breakfast is ok, beds are comfy and the hotel room itself was nice. We have stayed here twice and both times have been nice
Stayed 5 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel started out wrong because I made reservations for Saturday instead of Friday, but the front desk staff was so helpful and helped me resolve the issue quickly. The staff at this hotel is amazing, they greeted us with smiles and the hotel and the rooms were so nice and clean. The breakfast was great! Overall this hotel scores an A with me.
Stayed 1 night in Jul 2023

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Makinzzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, courteous, convenient to shopping.
Stayed 1 night in Jul 2023

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Elevator did not work for a little while and that was a bummer. No ice in the ice machine. Everything else was okay.
Stayed 3 nights in Jun 2023

6/10 Okay

Clifford

Travelled with family
Liked: Cleanliness, staff & service
Positive: The two rooms we got were extra spacious and quiet. Not so good: The rooms were "dated" -- old carpet, very dimly lit. The ice machine was broken and the complimentary breakfast was below average.
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Stayed 1 night in Jun 2023

4/10 Poor

Latrisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The agents at the front counter were very friendly but the hotel itself wasn’t up to par. Room service was requested but not done on day two. Upon returning to the room and seeing that it hadn’t been completed, I requested towels and they were out of certain sizes. Not pleased with this visit.
Stayed 1 night in Jun 2023

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
On the first floor and window shade wouldn’t close. People walking by looking through window into room. No maintenance available to fix and no other room available. My wife and I had to hang a bed sheet over the window l. Spoke to the manager the next day and received empty promises about a complimentary stay. Very disappointed
Stayed 1 night in Apr 2023