Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from North Carolina

Customer safety is not a priority!

Posted 19-Aug-2015
Pros: Comfortable room.
Cons: Customer safety, More mature staff (everyone we saw working there appeared to be under 25), friendliness
Location: Beach, fishing
We left our room on the second day there to see relatives and were gone until night. We came back and discovered the door to our room had been left open all day by the maid service. I reported it immediately and made it clear that I expected to be contacted by the manager about it. The manager never called us to apologize or anything. As a matter of fact, It was never addressed until I demanded it at checkout. The manager's response was to give me $30. off of our bill and no apology. While I was checking out, my daughter and grandson were coming down with their luggage. My daughter stepped off the elevator and fell because someone had mopped the hallway and not put up a wet floor sign. She told the manager she had fallen and her response was to ask the staff if they had put out a sign. The response was "No." She said she was sorry, but never asked us to fill out an accident report.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2015
Nice hotel in a rather remote location. Rooms were clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2015
Cons: Being able to change reservations as long as you know a few days in advance.
I wanted to change my stay plans and they would not let me because I booked will you.
4 out of 5
Recommended
for Everyone
by A verified traveller

OK hotel

Posted 27-Jul-2015
Pros: Pratical and properly maitained
Cons: It is OK
Location: Location is not fantastic, however you are within 15 minutes of Syracuse.
Breakfast is not very good, however the hotel is not expensive, hence you could not ask for more.
4 out of 5
Recommended
for Everyone
by A verified traveller

Trip to Oniedia Lake

Posted 29-Jun-2015
The Hotel is Nice I stay at this hotel everytime I got to Onidia lake
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jun-2015
Pros: the room and bed
Cons: the contenatel breakfest
the room was very good, we were disappointed with the breakfest.the first morning there was very little left.this was at 830am the pancake machine was not working did not see any fruit (bananas etc], there was some ceral english muffins and one container of yourgt. there were no employees around to complain to.when we checked in at 320 pm on the 25th the room was not ready we were told another 20 minutes or so. The second morning was a little better a new pancake machine was in place but the pancakes were like rubber,there was more yogurt and some apples. i believe the hotel was full and the management was prepared. the hotel should go back to danish etc and coffee.
4 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Nice Place to Stay

Posted 23-Jun-2015
Pros: Clean rooms.
Location: Close to the lake and canal, shopping, and restaurants.
The hotel had a very helpful staff and provided a nice, comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
Pros: good price, good breakfast
Cons: bathroom looked like some work was done on it but not completed
check in was easy but staff person not friendly, didn't give information on where the room was, etc.
4 out of 5
Recommended
for Everyone
by A verified traveller from Claremont, NH

Dog tired, comfortable bed

Posted 9-Jun-2015
Pros: The bed was very comfortable. The breakfast was great!
Cons: The heater and vent in the bathroom weren't working. They could use a few more sports channels.
Location: There was a nice little pizza place just down the road. It was called Top This Pizza. Chow Chow rescue just down the street.
The inn was easy to find. Nice location. It was located very close to the chow chow dog rescue where we picked up our newest family member, (her name is Sunny). There was plenty of parking. Large convenience store just across the street. The bed was the most comfortable that I have slept on away from my home. The breakfast could hold you over to supper time, (and it did). The variety was great and the staff was pleasant. I certainly wouldn't hesitate to stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and comfortable

Posted 8-Jun-2015
I would recommend this hotel and I will stay here again.