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Hilton Birmingham Metropole

4.0 star property
Family-friendly Birmingham hotel in Marston Green with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Birmingham Metropole

Indoor pool
2 bars/lounges
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
2 bars/lounges
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
The price is CA $162
CA $195 total
includes taxes & fees
Oct 4 - Oct 5
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Dinner By The Water Stay)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed (Dinner By The Water Stay)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Parking)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (Parking)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (New Year Gala)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (New Year Gala)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Family)

Executive Room, 1 King Bed (Family)

Executive Room, 1 King Bed (Family)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area

Suite, 1 King Bed, Corner

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Business Lounge Access | Living area

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night
The Arden Hotel & Leisure Club
Pool
Hot tub
Pet-friendly
Kids pool
8.4 out of 10, Very good, (1045)
The price is CA $133
CA $160 total
includes taxes & fees
Oct 27 - Oct 28
The Arden Hotel & Leisure Club

About the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • National Exhibition Centre - 8 min walk
  • Resorts World Arena - 8 min walk
  • The Bear Grylls Adventure - 8 min walk
  • The Vox Conference Centre - 10 min walk
  • Resorts World Birmingham - 10 min walk

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Hilton Lounge & Bar - ‬1 min walk

About this property

Hilton Birmingham Metropole

Upscale family-friendly hotel near National Exhibition Centre
Located close to Resorts World Birmingham and The Bear Grylls Adventure, Hilton Birmingham Metropole provides a free daily manager's reception, concerts and live shows, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • A banquet hall, luggage storage, and outdoor furniture
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 795 individually decorated rooms feature perks such as 24-hour room service, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Birmingham Metropole?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on Oct 4, 2024 start from CA $162.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Birmingham Metropole pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Birmingham Metropole?

Self parking is available for GBP 15.00 per night.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hilton Birmingham Metropole?

Check-out is at noon.

Where is Hilton Birmingham Metropole located?

This family-friendly Birmingham hotel is located near the airport, within a 10-minute walk of National Exhibition Centre, Resorts World Arena, and The Bear Grylls Adventure. Resorts World Birmingham and Bullring & Grand Central are also within 16 mi (25 km). Air Rail Link Tram Stop is 21 minutes by foot and Birmingham International Station is 21 minutes.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 603 reviews" "
Rating 8 - Good. 142 out of 603 reviews" "
Rating 6 - Okay. 85 out of 603 reviews" "
Rating 4 - Poor. 75 out of 603 reviews" "
Rating 2 - Terrible. 40 out of 603 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

debra, Northants

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, had a really nice stay, could do with a fridge in room,
Stayed 1 night in Sep 2024

6/10 Okay

Ryan

Business traveller
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
Stayed 1 night in Sep 2024

2/10 Terrible

Maxine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to check in before it got too busy fortunately. An hour later it was ridiculously crazy, no room to move in the reception area.
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable, spacious room. An elegant interior with a fantastic swimming pool. The breakfast options were the best I've ever seen
Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst Hilton Ever!! Parking is expensive.. even Premier in include FREE parking as your a paying guest. NOT Hilton….£29 extra on top of an already expensive room. The room had paper this walls, was up all nite due to loud people from a conference. Not consideration for people sleeping at 2am! This was by far the worst place at the NEC to stay. Would not recommend at all. The only thing about the stay that was good was the breakfast. Everything else was a let down/rip off. Will not stay here again and probably won’t consider any other Hilton.
Stayed 1 night in Aug 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Property conditions & facilities
Breakfast was very poor
Stayed 1 night in Aug 2024

6/10 Okay

Shamila

Travelled with family and small children
Disliked: Cleanliness
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing!
Stayed 1 night in Aug 2024

2/10 Terrible

Misbah

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
I’m very suprised that this is a Hilton hotel. No where near satisfactory staying here. DO NOT RECOMMEND
Stayed 1 night in Jul 2024

8/10 Good

Letebrhan

Travelled with family
It's ok.
Stayed 3 nights in Jul 2024

4/10 Poor

Louise, Burton upon Stather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Danish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to go back again if any good offers
Stayed 3 nights in Jul 2024

4/10 Poor

Arlene

Stayed 4 nights in Jul 2024

8/10 Good

Katharine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, comfy rooms
Stayed 2 nights in Jul 2024

10/10 Excellent

Islam, Milton

Stayed 5 nights in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely and peaceful. Really convenient location for both the NEC and resorts world!
Stayed 1 night in Jul 2024

10/10 Excellent

Christabel

Liked: Property conditions & facilities
Lovely place with good facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great to place to stay. Very close to resorts world. rooms were great and would stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Business traveller
Liked: Staff & service
Disliked: Room comfort
Public areas nice. Food nice. Room poor. Air on not working, too warm and stuffy.
Stayed 1 night in Jun 2024

10/10 Excellent

Daljit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the parking is a con
Stayed 2 nights in Jun 2024

4/10 Poor

Ryan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First time staying at the Hilton Metropole, the hotel is clean and tidy, food was fantastic too!!! Didn’t enjoy my sleep though, temperature was hot outside so thought I’d put the air conditioning on, but it wasn’t working, which would be fine but when I opened the door to the balcony, the noise outside was unbearable. Constant humming from the fans outside. It would probably be better at the front of the hotel but at £260 a night, I’d expect it to be perfect. Credit where credit is due, the staff were brilliant, once I told them about the aircon not working, they brought a fan straight up but that wasn’t till the morning as I didn’t get back to the room till late on and didn’t want to bother anybody. Except that issue, it was a lovely hotel
Stayed 1 night in Jun 2024

10/10 Excellent

JOANNE

Stayed 1 night in Jun 2024

6/10 Okay

monika

Travelled with family
Stayed 1 night in Jun 2024