"First time I stayed there and it was a nice hotel everything was good until I arrived at reception when I was checking in they said the have to hold a £50 deposit in case we damage anything I was not told about this before hand and it was a surprise, they should tell you on the web site about holding ..."…""First time I stayed there and it was a nice hotel everything was good until I arrived at reception when I was checking in they said the have to hold a £50 deposit in case we damage anything I was not told about this before hand and it was a surprise, they should tell you on the web site about holding ..."WWW…"

Reviewed on Oct. 19, 2020

"The hotel itself was ok, our room was clean and roomy and the staff on duty were welcoming and pleasant. The main area bar/entrance was very good but the restaurant was not very welcoming (although we didn't have food) my brother, his partner and my cousins did and they stated the food was basic ..."…""The hotel itself was ok, our room was clean and roomy and the staff on duty were welcoming and pleasant. The main area bar/entrance was very good but the restaurant was not very welcoming (although we didn't have food) my brother, his partner and my cousins did and they stated the food was basic ..."WWW…"

Reviewed on Sep. 14, 2020

"Possibly one of the best hotel rooms I have ever stayed at, their wasore than enough space to fit a group of people in and chill out in the sun with the balcony. Truly a luxurious experience and a room that is well worth it for the price. Only bad experience was that the air con in the lounge section ..."…""Possibly one of the best hotel rooms I have ever stayed at, their wasore than enough space to fit a group of people in and chill out in the sun with the balcony. Truly a luxurious experience and a room that is well worth it for the price. Only bad experience was that the air con in the lounge section ..."WWW…"

Reviewed on Mar. 22, 2020

"Absolutely amazing and worth every penny."…""Absolutely amazing and worth every penny."WWW…"

Reviewed on Oct. 25, 2020

"Room a little small, with next to no storage space. All other equipment, was of good quality, and comfortable. The Spa was clean, spacious with room to relax."…""Room a little small, with next to no storage space. All other equipment, was of good quality, and comfortable. The Spa was clean, spacious with room to relax."WWW…"

Reviewed on Jan. 11, 2020

"Good stay however there was a funky smell couldnt figure out what it was"…""Good stay however there was a funky smell couldnt figure out what it was"WWW…"

Reviewed on Oct. 26, 2020

"The property was good, very clean and sound proof. Paid parking available across the road. Admin is not properly organised. They don't answer calls nor reply email enquiries. I am still trying to get my security deposit of £250 and its now 4 weeks after my stay. Despite the good property, i will ..."…""The property was good, very clean and sound proof. Paid parking available across the road. Admin is not properly organised. They don't answer calls nor reply email enquiries. I am still trying to get my security deposit of £250 and its now 4 weeks after my stay. Despite the good property, i will ..."WWW…"

Reviewed on Jan. 14, 2021

"Great location. During lockdown, so most things were closed. Otherwise, there are lots of restaurants and pubs."…""Great location. During lockdown, so most things were closed. Otherwise, there are lots of restaurants and pubs."WWW…"

Reviewed on Nov. 26, 2020

"Excellent value for money, great location and price."…""Excellent value for money, great location and price."WWW…"

Reviewed on Oct. 26, 2020

"The hotel is absolutely gorgeous! We stayed in the deluxe double room and it was beautiful. The quality of the room for the price was outstanding! Huge bathroom with a roll top bath. Bath robes, slippers and complimentary tea and biscuits. Coffee machine. The comfiest bed I’ve ever slept on! Felt ..."…""The hotel is absolutely gorgeous! We stayed in the deluxe double room and it was beautiful. The quality of the room for the price was outstanding! Huge bathroom with a roll top bath. Bath robes, slippers and complimentary tea and biscuits. Coffee machine. The comfiest bed I’ve ever slept on! Felt ..."WWW…"

Reviewed on Oct. 12, 2020

"Good experience, checked in with friendly staff at reception, room was clean as expected and lovely view of the city would highly recommend."…""Good experience, checked in with friendly staff at reception, room was clean as expected and lovely view of the city would highly recommend."WWW…"

Reviewed on Oct. 27, 2020

"Property is nice, staff is friendly, breakfast - even during COVID - very good. Room is not serviced due to Covid - does not make sense and if you like service, just check out and check into another room... Off-site parking is rather dismal (NCP) and expensive,"…""Property is nice, staff is friendly, breakfast - even during COVID - very good. Room is not serviced due to Covid - does not make sense and if you like service, just check out and check into another room... Off-site parking is rather dismal (NCP) and expensive,"WWW…"

Reviewed on Dec. 18, 2020

"The closeness to the University of Birmingham and restaurants"…""The closeness to the University of Birmingham and restaurants"WWW…"

Reviewed on Oct. 12, 2020

"So I booked a birthday pampering night and came across Genting Hotel in my search. I am so so pleased that I picked this hotel. My birthday has literally been a blast. Arrived at the hotel, with my VIP parking included. Car park very secure and within a minutes walk from the lifts. Was greeted at ..."…""So I booked a birthday pampering night and came across Genting Hotel in my search. I am so so pleased that I picked this hotel. My birthday has literally been a blast. Arrived at the hotel, with my VIP parking included. Car park very secure and within a minutes walk from the lifts. Was greeted at ..."WWW…"

Reviewed on Oct. 23, 2020

"The check in was easy and the staff were friendly and helpful."…""The check in was easy and the staff were friendly and helpful."WWW…"

Reviewed on Sep. 30, 2020

"It was an awesome experience ,will definitely be back soon 🔜"…""It was an awesome experience ,will definitely be back soon 🔜"WWW…"

Reviewed on Aug. 27, 2020

"Convenient and excellent value for money In current situation the hotel was very quiet hence a peaceful stay"…""Convenient and excellent value for money In current situation the hotel was very quiet hence a peaceful stay"WWW…"

Reviewed on Dec. 17, 2020

"Good hotel friendly staff comfortable room and reasonable breakfast all in a budget. A little bit out of the city centre but 200m from tram stop"…""Good hotel friendly staff comfortable room and reasonable breakfast all in a budget. A little bit out of the city centre but 200m from tram stop"WWW…"

Reviewed on Mar. 10, 2020

"We really enjoyed our stay and thought the facilities were excellent and staff were very efficient and helpful (a nice surprise to find a fridge in our room). However, breakfast was disappointing - My husband didn’t like the quality of the sausage and bacon. I ordered a vegetarian breakfast but when ..."…""We really enjoyed our stay and thought the facilities were excellent and staff were very efficient and helpful (a nice surprise to find a fridge in our room). However, breakfast was disappointing - My husband didn’t like the quality of the sausage and bacon. I ordered a vegetarian breakfast but when ..."WWW…"

Reviewed on Oct. 6, 2020

"Lovely staff on arrival he done all his necessary checks and was quick end to get my room."…""Lovely staff on arrival he done all his necessary checks and was quick end to get my room."WWW…"

Reviewed on Dec. 12, 2020