Commodité de l’hébergement

Microtel Inn & Suites by Wyndham Amsterdam – Avis

2.5 out of 5
Microtel Inn & Suites by Wyndham Amsterdam
1393 STATE HWY 5S, Amsterdam, NY

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 343 avis sur 448." "
Note de 8 – Bien, d’après 80 avis sur 448." "
Note de 6 – Acceptable, d’après 16 avis sur 448." "
Note de 4 – Médiocre, d’après 7 avis sur 448." "
Note de 2 – Terrible, d’après 2 avis sur 448." "

9,8/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

bp

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean - friendly check in process. Price was not great. Room was very well kept. Our stay overall, was welcoming and professional.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Gerald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

GRAZINA

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast options were wonderful and varied.
Séjour de 1 nuit en mai 2024
Lisa/Front Desk a répondu le 25 mai 2024
Dear Grazina, thank you for staying with us here at Microtel Inn & Suites in Amsterdam, NY. I am pleased that you enjoyed our continental breaktast. Please stay with us again in the future!

10/10 – Excellent

Maritza

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really clean
Séjour de 2 nuits en mai 2024
Lisa /Front Desk a répondu le 24 mai 2024
Dear Maritza, thank you for the 5 out of 5 rating score! I am pleased to hear that your stay was good.

6/10 – Acceptable

Amy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Rooms were micro sized-must be where they got the name from. You could barely walk around the bed. Bathroom was cramped. Loved the front desk lady that checked us in. Gave us great suggestions and was good at remembering details. She had a Brooklyn-like accent. Breakfast was a let down. The hard boiled eggs were way over cooked and probably old. No white bread. Pancake maker was cool. Only whole milk available. Bananas were at the point of “it’s time to make banana bread.” We threw away pretty much everything we took except the pancakes because it was so bad. Won’t be staying at a microtel again, I’m scared they’re all going to be like that. My bedroom at home is bigger. Expected more bang for my buck.
Séjour de 1 nuit en mai 2024
Lisa /Front Desk a répondu le 24 mai 2024
Dear Amy, thank you for your review. I am sorry to learn that you were disappointed with your stay with us. Thank you for the kind comments about the check in agent. They will be passed on to her. Your feedback about breakfast will be taken into consideration with management as this is not a normal occurrence.

10/10 – Excellent

Anke

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly and helpful stuff. Thanks to Lisa from the front desk for getting us a table at a nice Italian restaurant.
Séjour de 1 nuit en mai 2024
Lisa /Front Desk a répondu le 18 mai 2024
Dear Anke, thank you for the perfect score 5 out of 5! I am pleased that you had a good experience lodging with us. You are welcome for the help with dinner reservations, and I am glad that you enjoyed the restaurant. We here at Microtel Inn & Suites in Amsterdam NY want each and every guest to have a wonderful stay.

10/10 – Excellent

brian

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and inexpensive. Conveniently located to way and restaurants.
Séjour de 1 nuit en mai 2024
Lisa /Front Desk a répondu le 18 mai 2024
Dear Brian, 5 out of 5 rating! Thank you! We are pleased that you enjoyed your stay with us.

10/10 – Excellent

SHADAN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 18 mai 2024
Dear Shadan, thank you for choosing our hotel for your lodging needs! We are pleased you had a great stay.

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
We love this hotel, it is super clean and they keep expanding on their free breakfast. The rooms are great, everything looks brand new and the beds are super comfortable. There are great restaurants near by. We stayed at this hotel every time we go to visit family, it is the halfway point. The staff is super friendly and helpful.
Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 18 mai 2024
Dear Susan, thank you for all the compliments. We appreciate you choosing our hotel for your lodging needs. By your review it appears that our hotel & staff are providing our guests with outstanding service. Hope to see you again soon!

10/10 – Excellent

Tracy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front staff very friendly. Very clean.
Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 3 mai 2024
Dear Tracy, thank you for the 5 out of 5 rating score. I am pleased that yo found the front desk agents to be very friendly and the hotel clean. We hope you stay with us agian when needing lodging in our area.

10/10 – Excellent

Jeancarlo

Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 18 mai 2024
Dear Jeancarlo, thank you for your 5 out of 5 rating score. It is wonderful to hear that you enjoyed your stay with us!

10/10 – Excellent

Maurice

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 3 mai 2024
Dear Maurice, thank for taking the time to give us a perfect rating score. I am pleased to know that your stay was a great one!

10/10 – Excellent

David J.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The place is very clean and the price is reasonable.
Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 3 mai 2024
Deqr David, thank you for the perfect rating score. I am pleased you enjoyed your stay with us!

10/10 – Excellent

Willard

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Exceptionally clean and well-maintained. Courteous staff, both at check-in and breakfast. Kids loved the breakfast selections. Easy access from thruway, easy parking, convenient stop. Will stay here again when on transit through that area.
Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 19 avr. 2024
Dear Willard, Thank you for the wonderful review! I am pleased to learn that your whole family enjoyed their stay with us. Looking forward to serving your lodging needs again in the future.

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No Complaints
Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 19 avr. 2024
Dear Daniel, "No Complaints" is what we want to hear! We know you enjoyed your stay and we hope to serve you again in the future.

10/10 – Excellent

Lisa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean property. Room very spacious. The microwave and fridge very handy
Séjour de 1 nuit en avril 2024
Lisa /Front Desk a répondu le 19 avr. 2024
Dear Lisa, thank you for taking the time to leave us a review and a great rating score. We appreciate your business and hope to see you again soon.

10/10 – Excellent

Rowena

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room clean and excellent size for 2. Receptionist very helpful, she recommended places for late dinner with delivery service. Breakfast okay.
Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 12 avr. 2024
Dear Rowena, I am pleased to know you enjoyed your stay with us and that our front desk agent was helpful. We hope you stay with us again in the future.

10/10 – Excellent

Mary Beth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very welcoming staff. Property was clean.
Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 12 avr. 2024
Dear Mary Beth, thank you for taking the time to give us a perfect review score. We appreciate your staying with us here at Microtel Inn & Suites in Amsterdam, NY.

8/10 – Bien

Barbara

Séjour de 1 nuit en avril 2024
Lisa Ann/Front Desk a répondu le 3 mai 2024
Dear Barbara, thank you for taking the time to give our hotel a good rating. We hope to serve you again!

10/10 – Excellent

Luis

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 3 nuits en février 2024
Lisa Ann/Front Desk a répondu le 16 mars 2024
Dear Luis, thank you for staying with us.

10/10 – Excellent

Wilson

Voyage en famille
Points forts : Commodités
Everything was excellent
Séjour de 2 nuits en mars 2024
Lisa Ann/Front Desk a répondu le 23 mars 2024
Dear Wilson, thank you for letting us know that you had an excellent stay here at Microtel Inn & Suites, Amsterdam, NY. We hope to see you again soon!

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Lisa Ann/Front Desk a répondu le 12 mars 2024
Thank you for taking the time to give our hotel a perfect rating score. We are pleased that you enjoyed your stay. Please come back when needing lodging in our area!

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Lisa Ann/Front Desk a répondu le 12 mars 2024
Thank you for staying with us and for the perfect rating score! We look forward to seeing you again in the future.

10/10 – Excellent

Carlo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 2 nuits en février 2024
Lisa Ann/Front Desk a répondu le 12 mars 2024
We are pleased to learn that your stay with us was "great". We hope to see you again in the future.

10/10 – Excellent

Cynthia

Séjour de 1 nuit en février 2024
Lisa Ann/Front Desk a répondu le 12 mars 2024
Thank you for taking the time to give us a perfect rating score! We are pleased to know that you enjoyed your stay!

8/10 – Bien

Jonah

Séjour de 2 nuits en février 2024
Lisa Ann/Front Desk a répondu le 23 mars 2024
Dear Jonah, thank you for leaving a rating score pertaining to your stay with us. We hope to see you again in the future.

10/10 – Excellent

Kristen

Séjour de 1 nuit en février 2024
Lisa Ann/Front Desk a répondu le 23 mars 2024
Dear Kristen, a score of 5 out of 5 shows us that you had a wonderful stay with us here at Microtel, Amsterdam. NY.We hope you will use our hotel again when needing lodging in the area!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Lisa Ann/Front Desk a répondu le 12 mars 2024
Thank you for the perfect rating score! We are pleased to know you enjoyed your stay with us!

10/10 – Excellent

Debra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We stay at this hotel when in town due to cleanliness and your excellent front desk lady- Renee!
Séjour de 1 nuit en février 2024
Shani a répondu le 11 févr. 2024
Dear Debra,Thank you very much for the perfect rating! It's a pleasure to see our guests satisfied as you are. Will definitely let Renee know about your review. Hope to see you soon!

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Shani a répondu le 11 févr. 2024
Hello,Thank you very much for 10 out of 10 rating! So glad that you enjoyed your stay with us. Take care until the next time!

10/10 – Excellent

Christine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Shani a répondu le 11 févr. 2024
Dear Christine,It was a pleasure having you with us. Thanks very much for your patronage. Cheers and all the best!

6/10 – Acceptable

Robin, Greenwich

Séjour de 1 nuit en décembre 2023
Shani a répondu le 30 janv. 2024
Dear Robin,thank you for the rating and hope to see you again soon.

10/10 – Excellent

Amber

Séjour de 1 nuit en janvier 2024
Shani a répondu le 30 janv. 2024
Dear Amber,thank you for the perfect rating! I am pleased that you enjoyed your stay with us. Hope to see you again soon.

10/10 – Excellent

Amy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I pulled into the Microtel during a blizzard and felt so lucky to find it! The front desk people were so kind, efficient, and helpful. My room was spotless, the bed was super firm and comfortable, and the property was beautifully quiet. There isn't much within walking distance (only a convenience store) but the front desk person gave me a list of restaurants that would deliver (or door dash). And, very close to thruway. Definitely a great value and stay, and would work well for a visit to the nearby Adirondacks, Saratoga, or Albany. Or, refuge from a storm!
Séjour de 1 nuit en janvier 2024
Shani a répondu le 30 janv. 2024
Dear Amy, it's a pleasure to see our guests satisfied as you are. We feel that our "mission has been accomplished". Hope to see you soon.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Shani a répondu le 30 janv. 2024
Dear Robert,thank you for the perfect rating! I am pleased that you enjoyed your stay with us. Hope to see you again soon.

10/10 – Excellent

Zsakee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great value, free breakfast, easy parking, friendly staff, convenient
Shani a répondu le 30 janv. 2024
Dear Zsakee,Thank you very much for the rating! It's a pleasure to see our guests satisfied as you are. Hope to see you soon!

8/10 – Bien

Donna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was comfortable but the bathroom was small. Lounge and breakfast area were nice. Good variety for breakfast
Séjour de 1 nuit en décembre 2023
Shani a répondu le 30 janv. 2024
Dearest Donna,Thank you very much for your feedback. We are sorry about the size of the bathroom. Hope to see you again soon!

6/10 – Acceptable

Trisha

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The night manager was excellent! The A.M staff manager/ kitchen staff not friendly and lacking in social skills. Very clean hotel, only con is the beds are hard and pillows are too small.
Séjour de 1 nuit en décembre 2023
Shani a répondu le 3 janv. 2024
Dear Trisha,your response has been noted and we will look into the subject matters. We really appreciate your feedback. Hope to see you again soon!

10/10 – Excellent

Tyran

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet
Séjour de 2 nuits en décembre 2023
Shani a répondu le 27 déc. 2023
Dear Tyran,Thank you very much for the rating! It's a pleasure to see our guests satisfied as you are. Hope to see you soon!

10/10 – Excellent

anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Shower doors did not stay closed at times
Séjour de 1 nuit en décembre 2023
Andrew a répondu le 27 déc. 2023
Dear Anthony,Thank you very much for updating us. We will attend to it immediately. Sorry for the inconvenience. Also, appriciate your positive rating.Hope to see you soon again Sir.

10/10 – Excellent

Ravi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Shani a répondu le 24 déc. 2023
Dear Ravi,Thank you very much for great ratings! It's a pleasure serving you everytime you visit Amsterdam. Happy holidays and hope to see you soon!

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Shani a répondu le 23 déc. 2023
Dear Nicholas,Thank you very much for the great ratings. We are thrilled to hear that you enjoyed your stay with us!Hope to see you again and happy holidays!

10/10 – Excellent

Andrea

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The woman at the front desk was amazing!
Séjour de 1 nuit en décembre 2023
Shani a répondu le 23 déc. 2023
Dear Andrea,Thank you so much for your feedback and we are delighted to hear that you had such a wonderful welcome at our hotel.We strive to provide the best experience possible and are trilled to know that we have succeeded. Hope to see you again!

10/10 – Excellent

Doreen

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Shani a répondu le 23 déc. 2023
Dear Doreen,It's a pleasure to see our guests satisfied as you are. Hope to see you soon!

6/10 – Acceptable

Daniel

Voyage en famille, Voyage de couple
Points forts : Propreté
Breakfast wasn't as good as I expected. And the bathtub drained very slowly
Séjour de 1 nuit en décembre 2023
Shani a répondu le 13 déc. 2023
Dear Daniel,Thank you very much for your feedback of your recent stay with us and really sorry to hear that you didn't enjoy our breakfast. We will try our best to improve on the same. However, we have already taken necessary actions regarding the bathtub and we assure you that you will not experience the same issue in the future. Hope to see you soon.

10/10 – Excellent

Nancy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Modern, very comfortable and quiet. Staff very friendly. Breakfast was just right with a variety of options. Would stay again!
Séjour de 1 nuit en novembre 2023
Shani a répondu le 29 nov. 2023
Dear Nancy,Really Appreciate your positive feedback. Being friendly is our way of saying thank you for choosing us! Hope to see you soon again!

8/10 – Bien

Barbara

Conveniently located, modern and well kept. Housekeeping was very good at keeping a clean room but sometimes neglected to replace used toiletry items.
Séjour de 3 nuits en novembre 2023
Shani a répondu le 29 nov. 2023
Dear Barbara,your response has been noted and we will look into the subject matter. We really appreciate your feedback. Hope to see you again soon!

10/10 – Excellent

Michael

Points forts : Commodités
Loved
Séjour de 1 nuit en novembre 2023
Shani a répondu le 29 nov. 2023
Dear Michael,it's a pleasure to see our guests satisfied as you are. Hope to see you soon!

10/10 – Excellent

Ann E

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect stop on our way to Vermont.
Séjour de 1 nuit en novembre 2023
Shani a répondu le 29 nov. 2023
Dear Ann,we are glad that you enjoyed your stay. Really appreciate your review with many thanks! Hope to see you soon again.

4/10 – Médiocre

Barbara

Points faibles : Service et personnel
Was challenging to get signed in. Staff was a little rude.
Séjour de 1 nuit en novembre 2023
Shani a répondu le 15 nov. 2023
Dear Barbara,We are extremely sorry for your bad experience. It is very rare for us to receive such a complain of this nature. Rest assured that we will take steps to make sure that this kind of experience is not repeated. Shall be looking forward to see you in our property soon.