We only stayed one night but the staff were friendly and helpful. The room was well appointed and quite spacious. The breakfast was a nice touch and all you need to start your day in NYC. We will definitely stay here again.
We only stayed one night but the staff were friendly and helpful. The room was well appointed and quite spacious. The breakfast was a nice touch and all you need to start your day in NYC. We will definitely stay here again.
Kevin
Reviewed September 5, 2024Reviewed September 5, 2024
This is a very cool location. Staff are all so attentive and the rooms are super clean and cozy with nicely sized bathrooms. Stayed in a room with two double beds for me and my teenage daughter and it was perfect. Close to Soho and Chelsea for shopping and subway stops all around for everything else. Can't go wrong with Broadway Plaza Hotel
This is a very cool location. Staff are all so attentive and the rooms are super clean and cozy with nicely sized bathrooms. Stayed in a room with two double beds for me and my teenage daughter and it was perfect. Close to Soho and Chelsea for shopping and subway stops all around for everything else. Can't go wrong with Broadway Plaza Hotel
I often don't leave reviews for stays but this hotel was actually really amazing. Everyone is happy and eager to help. I couldn't really find a single flaw about this hotel and its services. Looking forward to staying at bigger rooms in the future!
I often don't leave reviews for stays but this hotel was actually really amazing. Everyone is happy and eager to help. I couldn't really find a single flaw about this hotel and its services. Looking forward to staying at bigger rooms in the future!
Fang
Reviewed December 26, 2023Reviewed December 26, 2023
The staff was wonderful from the moment we got in to the moment we left. I didn’t get to try the food available at Half Moon, but only because our meals were while we were out during the day. Overall, the hotel and experience were fabulous. Looking forward to staying here again on a future NY trip!
The staff was wonderful from the moment we got in to the moment we left. I didn’t get to try the food available at Half Moon, but only because our meals were while we were out during the day. Overall, the hotel and experience were fabulous. Looking forward to staying here again on a future NY trip!
We loved our stay at the CitizenM so much. We were treated with goodness and kindness by all the staff, and the signature aroma that you smell and ambiance when you walk in, is amazing!!! Everything we needed was near by, subway access, great restaurants, theatres and the exciting spectacle of Time Square. We would like to go to other CitizenM locations in the future. Top notch experience, thank you NYC CitzenM.
We loved our stay at the CitizenM so much. We were treated with goodness and kindness by all the staff, and the signature aroma that you smell and ambiance when you walk in, is amazing!!! Everything we needed was near by, subway access, great restaurants, theatres and the exciting spectacle of Time Square. We would like to go to other CitizenM locations in the future. Top notch experience, thank you NYC CitzenM.
Tracy M
Reviewed October 21, 2024Reviewed October 21, 2024
Nous avons adoré le quartier environnant, avec multitudes de bons restaurants, magasins, et Central Park à seulement quelques minutes de marche. Coin également très calme. Notre chambre était très propre et grande.
L'air conditionné est efficace mais fait du bruit.
Le personnel est toujours très courtois et prêt à aider.
Nous avons adoré notre séjour.
Nous avons adoré le quartier environnant, avec multitudes de bons restaurants, magasins, et Central Park à seulement quelques minutes de marche. Coin également très calme. Notre chambre était très propre et grande.
L'air conditionné est efficace mais fait du bruit.
Le personnel est toujours très courtois et prêt à aider.
Nous avons adoré notre séjour.
Marie-Pascale
Reviewed November 8, 2026Reviewed November 8, 2026
Overall, a great hotel for a short stay! The room was fantastic, and the value for the location was hard to beat. There were a few minor downsides, though. Breakfast was underwhelming and the front desk wasn't always staffed when we needed assistance. Nothing that significantly impacted our stay, but worth keeping in mind if you're planning a longer visit. For the price and location, I'd definitely recommend it!
Overall, a great hotel for a short stay! The room was fantastic, and the value for the location was hard to beat. There were a few minor downsides, though. Breakfast was underwhelming and the front desk wasn't always staffed when we needed assistance. Nothing that significantly impacted our stay, but worth keeping in mind if you're planning a longer visit. For the price and location, I'd definitely recommend it!
Lexi
Reviewed November 12, 2026Reviewed November 12, 2026
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