Search Resort Hotels in Puerto Vallarta

"Great pool area, dinner was fantastic, breakfast brunch was just okay. Service is a little slow but otherwise good. Fire alarm went off one night and we lost WiFi one morning but otherwise it was a very nice stay. My only complaint was the kids didn’t seem to stay to the kids pool"

"Staff was friendly. "

"I liked that it was connected to a beach and close to downtown"

"Everything felt like home. I didnt want to leave!!!"

"Great place to stay! Have been coming here for years."

"Amazing stay here, one of the best all inclusive options out there. We will definitely be returning. Amazing staff and dining. "

"The room had blood on the floor and was never cleaned. "

"Everything"

"We loved our stay. Only disappointment was they are supposed to restock the mini bar every 24 hrs, ours was never restocked even after calling front desk. Also ordered room service on our last morning before checking out, and never received. Waited over an hour. "

"While there was an issue at check-in (no record of my free breakfast, and an additional $15/night fee which was more than the $12/night previously emailed), hotel management made it right. The staff and the service was fantastic, as was the food. The hotel is safe and the view from the room was fantastic! It was weird sharing a balcony with another room, but luckily we never saw or heard our neighbors. It's a lovely place, ESPECIALLY as an Expedia VIP member with the perks!"

"nuestra estancia estuvo muy bien, sin embargo, deben de mejorar el servicio en el área de restaurante ya que es muy tardado. El hotel está muy bien y cuenta con actividades en la alberca la mayor parte del tiempo."

"Food was incredible! Very clean & friendly staff! Amazing views and large property! Gio at Bocados & Rogelio on pool service absolutely made our experience better with their amazing service!! The spa is worth every penny! We had to book it again! The hydrotherapy & massages were life changing. Only downside I can think of was the sales pitch of timeshares on arrival. They act like you have a personal concerge who just tries to sell you on a "VIP" package to sell timeshares. It was very pushy...

"Property is designed by an A architect. It's spacious; room design is thoughtful; staff is so, so helpful; staff responded to items that needed fixing (patio fan, safe cabinet door) in a timely manner. I'd recommend it to anyone. I love that there is a family area, although we didn't use it. Food was very good. "

"Great place to stay overall. Seemed like there was too much paperwork on a meal by meal and drink by drink basis"

"Tristemente quien hacía el acero de nuestra habitación parecía no importarle. Desde el primer día el lavamanos estaba muy sucio y le di una limpiada, por el resto de la semana que estuvimos ahí ni una sola vez el baño fue limpiado :( También me salieron chimenes ( cucaracha pequeña) en la misma área …"

"Excelente propiedad. El hotel es de lo mejor qué hay."

"I loved my stay "

"I enjoy all the happy staff so considerate"

"The good We really enjoyed the staff and the hotel itself. The bad. Not a lot of food options for non Mexican dishes and we had zero hot water in our suite. We talked to numerous staff and they said that there was nothing they could do. We also had to ask 3 of our 7 days to have our mini bar restocked. I know these seem like minor issues but we spend a lot of money to not have a hot shower for a week. "