Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom St. Louis, MO

Stayed for work 10/27-10/29

Posted 31-Oct-2014
Pros: Location
Cons: This hotel is in need of major repairs and a change in ownership. The current owners don't understand how to run a hotel in America.
Unfortunately my usual picks were sold out (Hilton Garden, Fairfield, Holiday Inn Express). No internet, no breakfast, door broken, towel rack broken, outlets broken, no lights on in hallways. Word is half the rooms are out of order and employees aren't being paid on time. I don't have particularly high standards, and I don't usually write reviews, but I would avoid this hotel at ALL COSTS. Stay at the Super 8.
1 out of 5
by A verified travellerfrom ar

This hotel is poorly managed

Posted 23-Oct-2014
Dirty. Understaffed. Breakfast was a joke. Outdated. Needs a lot of work. I want my money back!
3 out of 5
by A verified traveller

They did not give me the room that I had booked bu

Posted 7-Oct-2014
The GNATS where horrible and they did not have breakfast ready the chef was late and breakfast was over by the time he showed up. I wouldnt book it again
4 out of 5
Recommended
for Everyone
by A verified traveller

Was very convenient location for all my activities

Posted 24-Sep-2014
Pros: Central location
Cons: Uniforms for staff.
Location: Everything is near by.
Found the motel to be very clean and inviting. The staff was friendly too. Staff could bone up on customer service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very short stay

Posted 21-Sep-2014
Not much to say. Checked in at ~1:30am and checked out by 7:30am. Room was clean, bed comfortable and staff nice. Breakfast was hard to find.
1 out of 5
by A verified travellerfrom Arkansas

What a poor surprise ... with lots of excuses

Posted 5-Sep-2014
Cons: Everything!
Last minute reservation but with 3 stars, what the heck. Checked in late around 9:30. Room looked similar to pics, but had an odor. Mosquitos the size of attack helicopters, but that was manageable. This morning when going in to shower, I pulled back the curtain and the tub looked very dirty. Upon inspection, it was deeply scratched and had a texture like plastic. After turning the water on, I noticed that smell again, like brackish water. Upon stepping in the tub, I thought I was stepping onto a water bed. The tub was a plastic cover over an old tub with caulking gone everywhere and water was under the liner and sloshed as you tried to move. I have video! Along with the sloshing and instability, came a rush of pungent odor, I guess from the stagnant water standing between the old tub and the fake tub. Terrible. I walked to the office and shared the observation that no one could have cleaned this room and not noticed what I perceived as two inches of water in this cavity. I inquired about the breakfast and was informed that they had reduced it to a continental breakfast around the corner. The largest styrofoam cup they had was a 4 oz cup. No one there, just bread, bagel, fruit loops (that matched my selection) and cheerios . All in all a terrible experience and great explanation for only 4 cars in lot this morning. Way below the standards of Expedia in their rating system. Would never go back!
2 out of 5
by A verified traveller

Posted 22-Aug-2014
We had a hard time even finding our room and which entrance to use. Mosquitoes were a problem in the room, and there was a small lizard in the interior hallway, which didn't bother me, but made me wonder what else was crawling around. They gave us decafe coffee packets (no regular coffee at all), and we had to ask for soap. The beds were comfortable as well as the pillows, but overall I was very disappointed in my stay here.
1 out of 5
by A verified traveller

Should advertised to be a rent by the hour motel!

Posted 21-Aug-2014
Pros: Location was okay.
Cons: Cleanliness....maid service that cares and whose work is supervised.
Absolutely horrible! I've stayed at motels that were not very nice (due to road closures, etc) motels before but the rate usually reflected the accommodations. This motel is very out of date (which I could live with) and filthy (which I can't live with). Hair on the counter by the sink, mold in the toilet and bathroom which looks like it hadn't been cleaned in the past month let alone past day! I promise you will be extremely disappointed and disgusted. Pay the extra and stay at another hotel....or pay even less and stay somewhere where you at least will know what you are getting.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 19-Aug-2014 on Hotels.com
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 19-Aug-2014 on Hotels.com
Very bad. Extremely small. Took 30 minutes to check in. Nothing on breakfast bar even coffee was cold