Ratings based on 324 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from arkansas

Posted 30-Jul-2015
Pros: Comfort of bed
Cons: Offer a hot breakfast, improve water power it came out like a sprinkle.
Location: Location was find because there were lots of fast food places near by
Overall stay was pleasing,but there was no lotion or conditioner in our room like it is in other hotels . The water power was also weak. Not pleasing.
2 out of 5
by A verified traveller from Gulfport, MS

Too much construction right now

Posted 19-Jul-2015
Room keys didn't let us in the door to our hallway so it had to be propped open to anyone. Renovation under way but too much going on. Bathroom was still dirty.
2 out of 5
by A verified traveller

Horrible accommodations

Posted 7-Jul-2015
Staff was extremely helpful and friendly only good thing about stay
1 out of 5
by A verified traveller

Not what the pictures show

Posted 6-Jul-2015
It is a motel not a hotel. Way over priced for what it is
1 out of 5
by A verified traveller from Arkansas

Crepy Hotel

Posted 6-Jul-2015
Location: The location was good for us.
The over all appearance was ok until you left the reception area. There was ceiling tiles missing, torn up carpet that showed through to the concrete. It was not very clean. The staff was ok, but not overly friendly. The phones in the rooms did not work, the hair dryer did not work, I was creepy hotel overall. I would not recommend Fairbridge, I have no idea how they managed a 3 star hotel rating. I wish I could upload some photo's I took.
1 out of 5
by A verified traveller from Chicago

Disappointed

Posted 26-Jun-2015
Hotel was water damaged and had extreme mildew smell. Horrible situation.
1 out of 5
by A verified traveller

Upset customer

Posted 16-Jun-2015
If I can't voice my opinion as an unsatified customer then I dont need too respond!!! The service & staff was not helpful & unwilling to satisfy customer needs!!!!!
2 out of 5
by A verified traveller from Mississippi

Unpleasant surprise!!!!

Posted 12-Jun-2015
Pros: Location to Arkansas State University
Cons: Breakfast needs improvement. I do not think they are following food safety codes.
Location: ASU and not far from a mall. Location is right off Interstate 63.
We were not aware this hotel was being renovated. If this was known, we never would have made reservations. We had to call room service for towels. The ones in room seemed to have been used prior to our arrival.
1 out of 5
by A verified traveller

Worse hotel stay I ever had

Posted 11-Jun-2015
I booked this room because it was a pet friendly hotel and first off the staff never advised that the hotel was under construction. The main lobby looked nice but the outside security doors dont work so they leave them propped open for all to access your room, I literally had to run for my life on the treadmill because the slow down button didn't work and the one holy towel we were given had someone's hair on it. That is a start and I can go on and on about how poor this hotel is. When I complained at the desk a week ago the manager was not there and to date no one has contacted me back yet. Please don't waste your time when booking with this place.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jun-2015
Pros: The staff was friendly and accommodating.
Cons: Stained linens are unacceptable. If you can't get the stain out, throw them away or donate them. Check your towels and sheets!
The hotel staff was very nice and very helpful. However, the hotel is currently under construction, which lead to loud mornings, dirty linens, closed pool, and ants in the cereal. Once the hotel is put back together, hopefully the quality of the amenities will improve, as well.