Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Kellogg

Waterfall in room!

Posted 13-Apr-2015
Our A/C machine leaked water all night, flooding the carpets. The breakfast also was terrible compared to what u would expect. Ran out of milk a few time, which would be bad they had anything besides cereals. The did have some bagels that were quite hard. Actually the banana's we got might be the best thing I got from the hotel. Besides a bed.
1 out of 5
by A verified travellerfrom Long Beach, MS

Posted 12-Apr-2015
Traveled through here when moving from Omaha, NE to Gulfport, MS. Hotel was in awful condition. Our room was right next to a room that had a sign on it stating it had hazardous conditions per OSHA. Was not in a great part of town-definitely did not feel safe. Also-front desk could not get it together. I had booked my room but not paid on Expedia and they just could not figure out how that could be or how to charge me. Took about 20-30 minutes just to check in. Only came here because they allowed pets. I would not do it again. Please do not stay here.
1 out of 5
by A verified traveller

Terrible hotel

Posted 11-Apr-2015
Pros: location
Cons: everything
Scary. I'll never use Expedia again. You said this hotel was good.
2 out of 5
by A verified travellerfrom MO

3 star rating is not accurate.

Posted 7-Apr-2015
I am not one to write reviews usually but I felt this was needed. Upon arrival the man behind the counter was very nice and accommodating and that is about the end of the positive. When getting into our room, we pulled back the bedding and there was dirt and hair in the sheets. I went back to the office and he obviously gave us another room and was very apologetic. Going to the second room, the bed was clean but there were stains on the pillowcases and there were also stains on the towels. The air conditioner did not work and it was a warm night. Upon check out, I informed the lady behind the desk of the issues and she seemingly didn't care. There was no real apology, effort to make things right or anything. I would not stay there again.
1 out of 5
by A verified travellerfrom ash flat

Terrible hotel

Posted 16-Feb-2015
Staff was nice and friendly, but the too was ice cold untill I turned the heat on, there were cobwebs behind the doors, and the bed was only full size, not a queen as advertised. We were very disappointed.
2 out of 5
by A verified travellerfrom Washington

Inadequate bed - disappointing overall

Posted 14-Feb-2015
Pros: One staff member was quite amiable and came to our room to deliver a remote control for the television, (which had been missing from the room.)
Cons: Bed size and smoke / non-smoke policy should always be included in the pre-purchase information.
The motel was generally in mediocre condition, not very clean, staff not consistently well-trained or cordial. Worst of all for me and my wife was that the bed turned out to be a "double" and not a queen or king. During about 10 days of consecutive cross-country travel, we have never encountered a bed this small and believed that no one even uses this size any more (except perhaps in VERY low-budget facilities - which this was NOT) We were too crowded to sleep well, but didn't complain at the time. It is not our habit to complain normally - we just don't return to such facilities and advise our friends and contacts to avoid them as well.
1 out of 5
by A verified travellerfrom Jonesboro, AR

Very bad

Posted 13-Feb-2015
Room was dirty WiFi signal too weak to connect in my room . I was unable to work. Plug in on the lamp was missing Only 1 available / functionin outlet no tissue/Shampoo/conditioner or soap unless you count the used ones still in the shower. I'm sure the one towel I had was also dirty as it was stiff, as if had been re folded after being wet. The bathroom smelled like urine. Old food still in the mini fridge. And I reserved a king size and was given a queen Size. I complained, but the poor girl at the desk couldn't help. I listened to 2 other grossed out customers with similar complaints before me. I am a medical sales rep. I travel 4 days a week. I can overlook small mistakes, they happen but the overall nastiness has left me very upset to say the very least. I'd appreciate my money back as not one of my expectations were met.
3 out of 5
by A verified traveller

Posted 26-Dec-2014
Our original room appeared to have been a smoking room, and the desk clerk willingly changed us. The breakfast was adequate, but I was bothered by 'fresh squeezed orange juice' which was not even orange juice, but orange drink. Lots of fruit, but no place to wash it.
2 out of 5
for Business Travellers
by Judy

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com
2 out of 5
for Families
by Tracyfrom Tallassee

Terrible Experience

Posted 11-Nov-2014 on Hotels.com
Room was dirty, no hot water