Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Dallas, TX

It's the old Holiday Inn.

Posted 13-Aug-2014
Pros: Good shower, cool room, and comfortable bed.
Cons: Don't be stingy on the toiletries. Get the pool back up and running.
Location: There are a lot of new restaurants near by as well as the new Mall at Turtle Creek.
If you stayed there when it was a Holiday Inn, it is mostly the same. The only problems I has was that they did not provide a bar of soap in the bathroom and did not restock the toilet paper each night. Other than that, the room was clean and the AC was cold.
1 out of 5
by A verified traveller

Did not have the room that was confirmed reservati

Posted 16-Jul-2014
Took 1.5 hours, (90 minutes) to find out unable to meet confirmed reservation. Pool drained, try to offer pass to a different hotel. Mosquito in lobby, legs eaten up. Hot water on bathroom brown. Very very bad experience On duty management did not want to be distributed, catering a class reunion Last 2 rattling just so system accept evaluation.
4 out of 5
for Everyone
by A verified traveller

Very nice room clean.

Posted 8-Jul-2014
Very pleasant stay. Close to mall and restaurants.
1 out of 5
by A verified traveller from southaven, ms


Posted 30-Jun-2014
Pros: nothing was on old holiday inn remodeled
Cons: rooms larger cleaner
Location: mall was close
we had reveiwed hotel before booking stated it had a jacuzzi but when arrived found out it had been closed for two years room so small tv was in bed! no coffee pot to brew dont know what was growing in the tub no real blanket on bed we had a room full of mosquitoes do not recommend you stay here
2 out of 5
by A verified traveller

Posted 15-Jun-2014
Nail on floor and we found room with two doors disturbing in terms of security. Should have asked for another room. Breakfast staff was unhelpful and lethargic.
3 out of 5
for Everyone
by Karl from Kansas City, MO

Very good for the price.

Posted 13-Jun-2014
Pros: Staff and price.
Cons: For the price, nothing.
Location: Nice family-owned Italian restaurant called Lazzari, great place!
The hotel staff was pleasant and helpful. The room was clean, with average amenities, but a pleasant stay. Be sure to note that the hotel's sign by the road does not have lighting. It is easy to miss at night. I'll definitely stay there again, especially for the price.
3 out of 5
for Everyone
by Neal from MN

The best rate available for acceptable comfort.

Posted 12-Jun-2014
Pros: The ladies that checked me in and out were both very nice.
Cons: The facility appears to be well maintained, yet is ready for complete renovation.
Location: A good place to stay if you need easy access to ASU.
The only disappointment I had with the place was that tHeywanted to charge me for orange juice at the free breakfast.
3 out of 5
for Everyone
by A verified traveller from Kentucky

Posted 10-Jun-2014
Hotel stay was comfortable. There was a wind storm that occured before our arrival. The storm knocked out electricity in the town. During our stay, we didn`t have telephone service and our cells did not work. The room had an odd, old smell,the toilet flooded on our last day. Not worst the price quoted. But the staff was great. The restaurant, which is leased to someone is a distaster! Recommend new owner! Not pleased!
1 out of 5
by John from Arkansas

NOT as advertised

Posted 8-Jun-2014
No water in the hot tub. Pool water was disgusting and had paint flaking off the bottom. Hotel is very old and in need of repairs and renovations. Unsavory characters hanging around outside. Hotel is one of the cheaper options in Jonesboro for a reason. If you want to stay in a nasty room and get rude service to save a few dollars then this is the place for you.
2 out of 5
by A verified traveller

Ashcraft review

Posted 2-Jun-2014
Pros: It did have a lot of covention/party space, but the rooms were lacking
Cons: Smell
Location: location was acceptable.
Motel is old, and outdated. The door would not lock, The entire motel smelled like stale cigarettes.