Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Upset customer

Posted 16-Jun-2015
If I can't voice my opinion as an unsatified customer then I dont need too respond!!! The service & staff was not helpful & unwilling to satisfy customer needs!!!!!
2 out of 5
by A verified traveller from Mississippi

Unpleasant surprise!!!!

Posted 12-Jun-2015
Pros: Location to Arkansas State University
Cons: Breakfast needs improvement. I do not think they are following food safety codes.
Location: ASU and not far from a mall. Location is right off Interstate 63.
We were not aware this hotel was being renovated. If this was known, we never would have made reservations. We had to call room service for towels. The ones in room seemed to have been used prior to our arrival.
1 out of 5
by A verified traveller

Worse hotel stay I ever had

Posted 11-Jun-2015
I booked this room because it was a pet friendly hotel and first off the staff never advised that the hotel was under construction. The main lobby looked nice but the outside security doors dont work so they leave them propped open for all to access your room, I literally had to run for my life on the treadmill because the slow down button didn't work and the one holy towel we were given had someone's hair on it. That is a start and I can go on and on about how poor this hotel is. When I complained at the desk a week ago the manager was not there and to date no one has contacted me back yet. Please don't waste your time when booking with this place.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jun-2015
Pros: The staff was friendly and accommodating.
Cons: Stained linens are unacceptable. If you can't get the stain out, throw them away or donate them. Check your towels and sheets!
The hotel staff was very nice and very helpful. However, the hotel is currently under construction, which lead to loud mornings, dirty linens, closed pool, and ants in the cereal. Once the hotel is put back together, hopefully the quality of the amenities will improve, as well.
1 out of 5
by A verified traveller

TERRIBLE - STAY AWAY

Posted 5-Jun-2015
So first of all the room had a nasty odor, the room was not very clean, I actually had fleas jumping on the comforter, my bed and pillows were also covered in hair. Made a risky decision to try the breakfast the next morning after a terrible night and it had the worst selection possible and I would hardly call it a breakfast. They offered some brand of yogurt that I never heard of, expiring that day, rotten bananas and warm milk.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Pros: Bed was excellent
Cons: Radio did not work. Did not have a phone book or TV Guide.
Location: Close to restuarants
For the price was ok. Checked in with no problem, People very friendly and helpful.
1 out of 5
by A verified traveller from Collins MS

Old Rundown motel that needs total updating.

Posted 12-May-2015
Room smelled bad, furniture dusty, upholstery on chairs was filthy. Linens yellowed and old. Didn't clean room we stayed two nights. . Business next door sold car stereo systems and they tested the sound that made your head want to explode! Only stayed because all motels were full due to college graduation. Front desk clerks were very nice though. It rained and their ballroom leaked so bad that you could hear the water dripping into about a dozen buckets sitting around the room! Needs some SERIOUS repairs and updates.
1 out of 5
by A verified traveller from Jonesboro

The water was brown (from the sink).

Posted 11-May-2015
The roof was falling in. Water was pouring out of the ceiling. And to top it off we had brown water pouring out of are sink in are room.
2 out of 5
by A verified traveller

Not what we expected.

Posted 10-May-2015
Room, bathroom & and overall facility lacked cleanliness. Beds were very comfortable. Breakfast: we went to McDonalds.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant surprise

Posted 8-May-2015
Rate was so reasonable,we wern!t expecting such s pleasant stay as we recrived, highly recommend this hotel!