Pigeon Island All inclusive Vacations

I liked the appearance of the hotel it was beautiful and very clean. Although i will say the hotel is a place for a couple to go to be secluded and not leave the resort because it is very far from the rest of the activities offered in the country. The food was also very good. I enjoyed my stay other than that

Friendly staff

This was nearly perfect. I traveled around the world, and as a Cameroonian/American, the Caribbean feels like my second home; I love traveling. Saint Lucia captured my heart and attention, mainly because of the excellent staff—very professional, kind, and respectful. From activities, food, logistics, housekeeping, services, to transportation, everything was top-notch. Abdulla, the preferred manager, went above and beyond to accommodate us; he was very professional and made sure everything was going smoothly during our stay. I am so grateful to the entire staff; I couldn't list all their names, but they are all very welcoming, professional, respectful, and kind. Thank you, Secrets Resort Thank you, Saint Lucia, 🇱🇨 🇨🇲❤️🇱🇨

Windjammer Landing is undeniably a beautiful property in St. Lucia, with gorgeous surroundings and a wonderful Caribbean atmosphere. Unfortunately, my stay came with a rather unexpected souvenir…..a broken toe! A word of caution about the stairs in the lobby area: Some are slightly uneven, so be mindful of your footing. I learned this the hard way, and breaking a toe just before a European vacation was certainly not part of my itinerary! What disappointed me most, however, was that not a single manager checked on me throughout the remainder of my stay to see how I was doing. For a resort of this caliber, I would have expected a little more personal attention and concern following an injury on the property. That said, I do want to recognize the wonderful restaurant staff, who were incredibly accommodating. They provided an extra chair and ice so I could elevate my injured foot while enjoying my meals. The nurse was also very friendly, helpful, and attentive, which I truly appreciated. Overall, Windjammer Landing is a beautiful resort, and there were staff members who genuinely went out of their way to make me comfortable. Unfortunately, the lack of follow-up from management left a disappointing impression. A little genuine concern goes a long way, especially in hospitality.

The staff were always friendly and helpful. Location and area is very picturesque with possibility of wonderful excursions. Food at the restaurants was always fresh and good, but with every meal came a list of items that were not available. With the very low occupancy we were able to make reservations with the restaurants that were open that day. I can only imagine how hard it to get restaurant reservations when fully occupied. The property and rooms are starting to show their age. We had a dripping faucet and mentioned it to management on day 2 of our week stay and it never got repaired. We spoke with another couple who had their AC go out 3 times, and heard of others having to change rooms. We have been to several all-inclusive hotels, and I understand that there will be bugs in the Caribbean, but I have never been woken up in the middle of the night with a cockroach on my head. There are also a lot of cats roaming the property and begging for food in the restaurants, so when not recommended with sensitive pet allergies. This was advertised as an adults only resort, but this is definitely not the case. When we mentioned this to the concierge there are apparently a lot of exceptions. I should not have to read the small print for this, especially if this was one of the main reasons for choosing this hotel. Another main reason was the Hyatt name connected to this resort. This experience will make me rethink my perceived quality of this brand.

Everything was super nice!

Friendly staff

I liked the appearance of the hotel it was beautiful and very clean. Although i will say the hotel is a place for a couple to go to be secluded and not leave the resort because it is very far from the rest of the activities offered in the country. The food was also very good. I enjoyed my stay other than that

Friendly staff

The staff were always friendly and helpful. Location and area is very picturesque with possibility of wonderful excursions. Food at the restaurants was always fresh and good, but with every meal came a list of items that were not available. With the very low occupancy we were able to make reservations with the restaurants that were open that day. I can only imagine how hard it to get restaurant reservations when fully occupied. The property and rooms are starting to show their age. We had a dripping faucet and mentioned it to management on day 2 of our week stay and it never got repaired. We spoke with another couple who had their AC go out 3 times, and heard of others having to change rooms. We have been to several all-inclusive hotels, and I understand that there will be bugs in the Caribbean, but I have never been woken up in the middle of the night with a cockroach on my head. There are also a lot of cats roaming the property and begging for food in the restaurants, so when not recommended with sensitive pet allergies. This was advertised as an adults only resort, but this is definitely not the case. When we mentioned this to the concierge there are apparently a lot of exceptions. I should not have to read the small print for this, especially if this was one of the main reasons for choosing this hotel. Another main reason was the Hyatt name connected to this resort. This experience will make me rethink my perceived quality of this brand.

WONDERFULL PLACE TO STAY, FRIENDLY STAFF , AND VERY GOOD BREAKFAST