Wild Atlantic Way All inclusive Vacations

Had issues during checkin but otherwise it was a flawless stay

We really enjoyed our stay at The Twelve Hotel. Our family suite was perfect for our family of 4, with two separate bedrooms. The staff was very friendly and the hotel was really well decorated. We loved the bar downstairs and all the quirky touches.

From the moment we arrived till we departed the staff could not do enough to help you, the hotel is well situated for the transport network, to help foreign travellers the additional of room safes would be beneficial,

The staff here was amazing! It's a family run business, and even though it is really small, the accommodations were perfect for two people. The coolest thing was being able to look out onto the street and see the party night life happening right below your window. You literally walk outside your door and it's a party! If you don't want to hear noise though, this isn't your place, but if you want to be part of the magic of Galway, this is your spot! I can't say anything negative about our experience, they were just such lovely people and the room was perfect!

Pros: excellent food all around, quiet, beautiful property, a few members of staff gave excellent service Cons: general lack of warmth, unwelcoming, about half the staff looked afraid I might ask for something and were very stiff, one used "it's our policy" in an interaction (quite unreasonable in context), there were many uncomfortable or unsatisfying interactions like that, generally very amateur service The room was spacious enough. Decor was bland but air con worked well. "Lake view" doesn't mean lake view -- it means you face the lake, which you can see if you squint -- it's a thin line in the distance. Some 5-star places are well worth it -- this is not one of those. I will not return. In fact, even if I had paid EUR200 per night, I would not come back.

Loved this place! Such a cool vibe - great lobby, with a resident bar that stays open late, awesome gym, pool/steam room/sauna, helpful and friendly staff. Offers late check out (for fee) and luggage hold. In a very walkable area. You have to key in and key out of the floors outside the lift, so there’s an added layer of security for the rooms. I Loved the mini fridge and water boiler in the room - it made it easy to keep leftovers, make tea, etc in room. They have a filtered water station in the lobby for refill needs. it is next to the train station, but the trains stop running at night, and I used noise cancelling headphones.

Room 333 was very comfortable with 2 double beds a bath and separate shower. The room had water, a coffee machine and tea making facilities. The staff were all very nice and helpful. It’s in a good location close to the town centre.