Antalya All inclusive Vacations

Room was clean, beautiful view from the balcony. Staff was very helpful, good service. Food was great, tasty, lots of salads, soup.

Food ok and most staff ok. Main problem we had was the bed surrounding light switch would not turn the lights off so we had to sleep with the light on all night. Reported this to receptionist and a guy followed me up to investigate. He said maintenance would fix this. Reported this again throughout the day and a no show. We went to bed yet again with the light on and the telephone rang just as we were dropping of to sleep after 12. Did not answer as we didn’t want anyone trying to fix this whilst we were trying to sleep. Reported this YET again at 7 in the morning to the guy on reception saying we have had two nights trying to sleep with the lights on. I pointed to a guy in the background who had come up with me to the room 2 days ago. The receptionist thought this was really funny with a large smirk on his face, I said it’s not funny at all! Within 10 minutes an engineer came up and went and sourced a new switch and fitted this. Not very pleased how the reception handled all this.

Everything

Reception staff miserable and rude upon arrival and unhelpful throughout. Didn't get the room payed for, manager didnt help and just put us to cancellations, terrible. Room wasnt clean, toenails and hair around bedroom, cleaning staff do bare minimum which is surprising as I've always experienced them very good not here, lazy. Location is not near anything so unless staying in hotel dont bother. A tip we found was the bus stops outside, even though not sign, worth using as was only 78p, taxis are a rip off so avoid if possible. Restaurant food and staff were very good, the main plus. Swimming pools were freezing inside and out, even the ones stating its heated, was definitely not. Sadly having to write such a negative review, never had to do this with any holiday, but its good to know these things. Complaints have gone to hotel via Expedia (who have been great) but of course hotel fails to reply. Sad to say I wont be returning and was my worst holiday and wedding anniversary yet.

Lovely hotel with plenty to do. Waterpark and pools were very cold.

Reception staff miserable and rude upon arrival and unhelpful throughout. Didn't get the room payed for, manager didnt help and just put us to cancellations, terrible. Room wasnt clean, toenails and hair around bedroom, cleaning staff do bare minimum which is surprising as I've always experienced them very good not here, lazy. Location is not near anything so unless staying in hotel dont bother. A tip we found was the bus stops outside, even though not sign, worth using as was only 78p, taxis are a rip off so avoid if possible. Restaurant food and staff were very good, the main plus. Swimming pools were freezing inside and out, even the ones stating its heated, was definitely not. Sadly having to write such a negative review, never had to do this with any holiday, but its good to know these things. Complaints have gone to hotel via Expedia (who have been great) but of course hotel fails to reply. Sad to say I wont be returning and was my worst holiday and wedding anniversary yet.

Everything

Lovely hotel with plenty to do. Waterpark and pools were very cold.

Everything

Got a swim up room, paid $ 825 to Hotel for the upgrade, at the end pool was not heated, we couldn’t use it , it was freezing water. Food by the pool very bad, front desk doesn’t inform you of amenities you discover on your own. Nice property , poorly staffed. HR manager should be fired, the Jerk need to make his employees smile, and welcoming customers. Turkey 👎 on customer service

Reception staff miserable and rude upon arrival and unhelpful throughout. Didn't get the room payed for, manager didnt help and just put us to cancellations, terrible. Room wasnt clean, toenails and hair around bedroom, cleaning staff do bare minimum which is surprising as I've always experienced them very good not here, lazy. Location is not near anything so unless staying in hotel dont bother. A tip we found was the bus stops outside, even though not sign, worth using as was only 78p, taxis are a rip off so avoid if possible. Restaurant food and staff were very good, the main plus. Swimming pools were freezing inside and out, even the ones stating its heated, was definitely not. Sadly having to write such a negative review, never had to do this with any holiday, but its good to know these things. Complaints have gone to hotel via Expedia (who have been great) but of course hotel fails to reply. Sad to say I wont be returning and was my worst holiday and wedding anniversary yet.

Room was clean, beautiful view from the balcony. Staff was very helpful, good service. Food was great, tasty, lots of salads, soup.

Food ok and most staff ok. Main problem we had was the bed surrounding light switch would not turn the lights off so we had to sleep with the light on all night. Reported this to receptionist and a guy followed me up to investigate. He said maintenance would fix this. Reported this again throughout the day and a no show. We went to bed yet again with the light on and the telephone rang just as we were dropping of to sleep after 12. Did not answer as we didn’t want anyone trying to fix this whilst we were trying to sleep. Reported this YET again at 7 in the morning to the guy on reception saying we have had two nights trying to sleep with the lights on. I pointed to a guy in the background who had come up with me to the room 2 days ago. The receptionist thought this was really funny with a large smirk on his face, I said it’s not funny at all! Within 10 minutes an engineer came up and went and sourced a new switch and fitted this. Not very pleased how the reception handled all this.

Everything