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The Lux Hotel & Conference Center, Ascend Hotel Collection – Avis

2.5 out of 5
The Lux Hotel & Conference Center, Ascend Hotel Collection
2468 State Route 414, Waterloo, NY

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 36 avis sur 78." "
Note de 8 – Bien, d’après 25 avis sur 78." "
Note de 6 – Acceptable, d’après 13 avis sur 78." "
Note de 4 – Médiocre, d’après 2 avis sur 78." "
Note de 2 – Terrible, d’après 2 avis sur 78." "

8,6/10

Propreté

9,2/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel. Staff was very good. Breakfast could have been better. Good stop.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Alison

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modern bathroom was clean and bright. Spacious room with comfortable clean beds.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 24 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that your stay went well and your expectations were met. We look forward to serving you again in the near future in a manner better known for the Lux Hotel.

8/10 – Bien

Susan

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had 2 rooms and both were very clean and comfortable.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 23 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that your stay went well and your expectations were met. We look forward to serving you again in the near future.

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All New, Great place
Séjour de 2 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that your stay went well and your expectations were met. We look forward to serving you again in the near future.

8/10 – Bien

Ana Carolina

Points forts : Service et personnel, état et installations de l’hébergement
I expected more, to be honest. Plenty of rooms available and they put another couple in a room beside us, so it could have been quieter. Shower leaked all over no matter what you did. Toilet looked like it could clog any day now. Bed was comfy, and the local photos on the bedroom walls were a nice touch. Breakfast room was very pleasant and the lady taking care of it as well. Nice options, just lacked some fruit.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 23 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that your stay went well and your expectations were met. Our sincere apologies for any inconveniences caused to you regarding the location of your room. We look forward to serving you again in the near future in a manner better known for the Lux Hotel.

8/10 – Bien

KAMILA

Points forts : Propreté, service et personnel
Nice hotel
Séjour de 2 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that you took the time to share your experience and thoughts about your stay with us. We have noted your comments in order to correct and improve our services and facilities. We look forward to serving you again in the near future.

2/10 – Terrible

Spojmai

Voyage en famille
Very noisy and the door system is awful, when next door closes the door your whole room shakes! I had a horrible stay and couldn’t get any sleep.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We appreciate that you took the time to share your experience and thoughts about your stay with us. We have noted your comments in order to correct and improve our services and facilities. We look forward to serving you again in the near future.

6/10 – Acceptable

Peter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had three complaints. One was the bed pillows. They were small and very poor to sleep on. Two were the towels, They were cheap and only two of each size. Three was the breakfast. No fruit at all and only two types of cereal from which to choose. Eggs generally unappetizing.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 8 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to have had the opportunity of serving you. We apologize for any inconveniences caused to you during your stay. Your comments have been discussed with the proper personnel to make needed corrections. We look forward to serving you again in the future.

10/10 – Excellent

christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 25 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center while visiting the Finger Lakes Region. We are excited to hear that your stay went well. We appreciate your comments and look forward to serving you again in the future.

6/10 – Acceptable

Thomas

Séjour de 1 nuit en avril 2024
General Manager a répondu le 20 mai 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited that your stay went well and your expectations were met. We look forward to serving you again in the near future.

6/10 – Acceptable

Kim

Points forts : Service et personnel
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 23 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to have had the opportunity of serving you. We look forward to serving you again in the future.

6/10 – Acceptable

Catherine

Voyage d’affaires
Points forts : Service et personnel
The hotel appeared to be recently renovated, and the finishes were not consistent. The in wall heating and cooling was outdated
Séjour de 1 nuit en avril 2024
General Manager a répondu le 22 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to have had the opportunity of serving you. We have made note of your concern with some of our renovations as well as our HVAC units. Please know that we are in the process of completing our renovation efforts. We look forward to serving you again in the future.

8/10 – Bien

joanne

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Front desk staff lovely and accommodating. Housekeeping staff as well. Our room the fan didn’t work in bathroom and some small Things needed fixing, but very clean. The hot tub is gone but didn’t say so on site, which was disappointing to my daughter who uses it for her back pain, but wasn’t the end of the world lol. Close to Seneca falls and Geneva all wineries and breweries within 40 mins off both lakes. One thing to be mindful of which is NOT the hotels fault is the landfill next door. Can be smelly but you aren’t hanging outside the hotel much.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 14 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for Lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well. We appreciate your comments and will be using them to further enhance our services and facilities. Once again, thanks for choosing the Lux Hotel and we look forward to serving you again in the future.

8/10 – Bien

Linda, Reading

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff, nice breakfast. Room very comfortable. Dog friendly. I’ll be back!
Séjour de 3 nuits en avril 2024
General Manager a répondu le 10 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for Lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and we look forward to serving you again in the future.

8/10 – Bien

Roger

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 9 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for Lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and we look forward to serving you again in the future.

10/10 – Excellent

Jesse

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
General Manager a répondu le 9 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for Lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and we look forward to serving you again in the future.

10/10 – Excellent

Roger

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was Eclipse Day and they ran out of some food items. I'm sure they'll do better next eclipse day.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 17 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and your expectations were met/ We look forward to serving you again in the future.

10/10 – Excellent

Karen

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent.. I would definitely recommend and stay there again
Séjour de 3 nuits en mars 2024
General Manager a répondu le 2 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We appreciate your comments and are excited that your stay went well. Again thank you for choosing the Lux Hotel and we look forward to serving you again in the future.

8/10 – Bien

Kolten

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great shower, clean rooms, friendly staff.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 2 avr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We appreciate your comments and are excited that your stay went well. Again thank you for choosing the Lux Hotel and we look forward to serving you again in the future.

10/10 – Excellent

Rachel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to Del Lago where I was heading for my stay. Great staff and clean room. Outlets 10 minutes away and easy to get to off the interstate.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Thank you for choosing the Lux Hotel and Conference Center while visiting the Finger Lakes Region. We are excited to hear your stay went well. Your comments are very much appreciated. We look forward to serving you again in the future.

8/10 – Bien

April

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to Waterloo Outlets
Séjour de 1 nuit en mars 2024
General Manager a répondu le 27 mars 2024
Thank you for choosing the Lux Hotel and Conference Center while visiting the Finger Lakes Region. We are excited to hear your stay went well. Your comments are very much appreciated. We look forward to serving you again in the future.

8/10 – Bien

Gail

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We weren't thrilled with the breakfast but all else was fine.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 11 mars 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well. Your comments about breakfast will be shared with the proper staff members in order to improve our services. We appreciate your business and look forward to serving you again in the future.

10/10 – Excellent

CANDICE

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff very friendly and helpful!
Séjour de 2 nuits en mars 2024
General Manager a répondu le 8 mars 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and your expectations were met. We appreciate your business and look forward to serving you again in the future.

8/10 – Bien

TRACEY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good value
Séjour de 2 nuits en mars 2024
General Manager a répondu le 7 mars 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well. We appreciate your comments and will share them with all staff members. We look forward to serving you again in the future.

6/10 – Acceptable

Donna

Voyage de couple
Points forts : Propreté, service et personnel
There is a dump to close to the hotel very weird shaped hotel hallway to long
Séjour de 1 nuit en mars 2024
General Manager a répondu le 5 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay and the issues you may have encountered. We have shared your concerns with the proper staff and management. We hope you will afford us an opportunity of serving you again in a manner better noted for the Lux Hotel and Conference Center. Your satisfaction is important to us as a valued guest.

8/10 – Bien

Zarian

Enjoyed Stay 🙌
Séjour de 2 nuits en février 2024
General Manager a répondu le 29 févr. 2024
Thank you choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are excited to hear that your stay went well and your expectations were met. We appreciate you taking the time to comments about your stay. We look forward to serving you again in the future

10/10 – Excellent

Melinda

Séjour de 1 nuit en février 2024
General Manager a répondu le 17 févr. 2024
Thank you for choosing the Lux Hotel while visiting the Finger Lakes Region. We are pleased to hear that your stay went well. We appreciate your business and look forward to serving you again in the future.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté
Séjour de 2 nuits en février 2024
Jessica a répondu le 13 févr. 2024
Thank you for choosing the Lux Hotel & Conference Center. We are disappointed to hear that you experienced issues during your stay. Please accept our sincere apology for any inconveniences caused. Please reach out to us to let us know what we could have done differently to make your stay more enjoyable.

10/10 – Excellent

Vicki

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
we enjoyed the property but husband got sick and we had to go home early
Séjour de 3 nuits en février 2024
General Manager a répondu le 12 févr. 2024
Thank You for choosing the Lux Hotel and Conference Center as your choice for lodging while visiting the Finger Lakes Region. We are pleased to hear your expectations were met and all went well with your visit. We are sorry to hear of your early departure and hope that all is well with your husband. We look forward to serving you again in the future.

10/10 – Excellent

Jessica

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
General Manager a répondu le 7 févr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice of lodging while visiting the Finger Lakes region. We are pleased to hear that you enjoyed your stay, and your expectations were met. Your business and comments are very much appreciated, and we look forward to serving you again in the near future.

8/10 – Bien

Dina

Voyage de couple
The room looked dirty around the perimeter. The lounge chair was broken and the room phone did not work.
Séjour de 1 nuit en février 2024
General Manager a répondu le 7 févr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice of lodging while visiting the Finger Lakes region. We are pleased to hear that you enjoyed your stay, and your expectations were met. Your business and comments are very much appreciated, and we look forward to serving you again in the near future.

10/10 – Excellent

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The front staff was great. The food was good in the onsite restaurant.
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 4 févr. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging. We are excited that you were pleased with your stay and your expectations were met. We appreciate your business and your comments. We look forward to serving you again in the near future.

8/10 – Bien

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great for a night.
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 26 janv. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging. We are excited that your stay went well and your expectations were met.We appreciate your business and look forward to serving you again in the future.

10/10 – Excellent

Adrienne

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2024
General Manager a répondu le 10 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We are pleased to hear that your expectations were met and you enjoyed your stay. Your comments will be shared with our team members. We look forward to serving you again in the near future.

10/10 – Excellent

June

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were a few what I consider minor issues with our room (126). #1 Close to our room in the hallway, we could hear a very regular beep from the large red fire alarm. We were wondering if this might mean it needed attention. It was a constant beep. #2 In our room by the headboard closest to the window, was an outlet with no cover plate. This posed no problem for my husband and me, but a family with small children could be different. #3 I've always found the hook on the bathroom door to come in very handy. This room's hook had been damaged evidently. The actual hook assembly was still in the bathroom's storage cubicles near the door. These, as I said, are not major problems. The staff treated us very well; were very friendly and helpful. The beds are super comfortable. By the way, the TV remote needs to be within 3 feet of the TV--perhaps the batteries are low. Thank you for giving us the extra night (because of the storm) at a reduced rate. I don't know if this is a standard practice or a courtesy to clients in a snow emergency. Sincerely, June Woods, R.N.
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 9 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We are pleased that you were happy with your stay. We appreciate your comments pointing out a few concerns that needed to be addressed. Your comment will be shared with the proper staff in order to make those corrections. We look forward to serving you again in the near future.

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
General Manager a répondu le 8 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Area. We are pleased to hear that your stay went well and your expectations were met. Your comments will be shared with all team members and we look forward to serving you again in the future

10/10 – Excellent

Adrienne

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2024
General Manager a répondu le 8 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Area. We are pleased to hear that your expectations were met. We appreciate your comment and look forward to serving you again in the future.

6/10 – Acceptable

Christopher

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
General Manager a répondu le 8 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Area. Thank you for taking the time t share with us your experiences during your stay. Your comments will be shared with proper team members in order to make needed corrections. We appreciate your comment and look forward to serving you again in the future.

6/10 – Acceptable

Patrick

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités
When we packed up in the morning there were ants all over the tile by the bathroom
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 8 janv. 2024
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Area. Thank you for taking the time t share with us your experiences during your stay. Your comments will be shared with proper team members in order to make needed corrections. We appreciate your comment and look forward to serving you again in the future.

6/10 – Acceptable

Sungtae

Séjour de 1 nuit en décembre 2023
General Manager a répondu le 26 janv. 2024
Thank you for choosing the Lux Hotel and Conference Center as your choice for lodging. We are excited that your stay went well and your expectations were met.We appreciate your business and look forward to serving you again in the future.

4/10 – Médiocre

Catherine

Points forts : Service et personnel
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 3 janv. 2024
Thank you for choosing the Lux Hotel Waterloo as your choice for lodging while visiting the Finger Lakes Area.We appreciate you taking the time sharing comments and experiences at our hotel. Your comments will be shared with the proper staff members in order to make needed corrections. We look forward to serving you again in the near future in a manner better noted for the Lux Hotel.

8/10 – Bien

Tony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There was a lot of trash, cigarette butts and broken things
Séjour de 4 nuits en décembre 2023
General Manager a répondu le 27 déc. 2023
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We appreciate that you took the time sharing your experience of your stay with us. Your comments will be shared with the appropriate team members in order to make the proper corrections and improvements. We look forward to serving you again in the near future.

8/10 – Bien

Jennifer

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The interior of the hotel was wonderful (except for the “coffee” - I’m not sure you could really even call it coffee, it was very unpleasant tasting). And although I appreciated the pet-friendly policy, it does require a staff person to pick up after the inconsiderate guests who don’t clean up after their pet (not me). The exterior of the hotel needs a good trash pickup as well. However, the staff were extremely friendly and professional- we really enjoyed our stay!
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 27 déc. 2023
Thank you for choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We appreciate that you took the time sharing your experience of your stay with us. Your comments will be shared with the appropriate team members in order to make the proper corrections and improvements. We look forward to serving you again in the near future.

10/10 – Excellent

Kerry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 26 déc. 2023
Thank you for choosing the Lux Hotel of Waterloo as your choice for lodging while visiting the Finger Lakes area.We are excited to hear that your expectations were met and all went well with your stay. We appreciate your comment as well as your business and look forward to serving you again in the near future.

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 15 déc. 2023
Thank you choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. Thank you for taking the time to share your experience at our hotel with us. Your comments will be shared with appropriate staff to make corrections. We look forward to serving you again in the near future.

10/10 – Excellent

Kimberly

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great renovations and service The room was super clean and new!
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 15 déc. 2023
Thank you choosing the Lux Hotel as your choice for lodging while visiting the Finger Lakes Region. We are pleased to hear that your expectations were met. We look forward to serving you again in the near future.

6/10 – Acceptable

Janet, West Seneca

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 12 déc. 2023
Thank you for choosing the Lux Hotel as your choice of lodging while visiting the Finger Lakes Region. We are please to hear that your expectations were met and all went well with your stay. Your comments will be shared with staff members and we look forward to serving you again in the future.

10/10 – Excellent

Jennifer

Séjour de 2 nuits en décembre 2023
General Manager a répondu le 12 déc. 2023
Thank you for choosing the Lux Hotel as your choice of lodging while visiting the Finger Lakes Region. We are please to hear that your expectations were met and all went well with your stay. Your comments will be shared with staff members and we look forward to serving you again in the future.

10/10 – Excellent

Crown

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 11 déc. 2023
Thank you for choosing the Lux Hotel as your choice of lodging while visiting the Finger Lakes Region. We are please to hear that your expectations were met and all went well with your stay. Your comments will be shared with staff members and we look forward to serving you again in the future.

6/10 – Acceptable

Pam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 12 déc. 2023
Thank you for choosing the Lux Hotel as your choice of lodging while visiting the Finger Lakes Region. We are please to hear that your expectations were met and all went well with your stay. Your comments will be shared with staff members and we look forward to serving you again in the future.