Title: Hard Rock Hotel Riviera Maya - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Riviera Maya - All Inclusive Guests enjoy daytime rounds of golf on the 18-hole course, evening entertainment under the stars, rejuvenating spa treatments, and global dining options ## Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive ![2 outdoor pools - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Jet Set with Sarita](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/28373ed3-4c96-4a7a-865c-7c888f3f9902-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![7 bars/lounges, swim-up bar, poolside bar - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f2b765f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a7de9cfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, beach umbrellas, beach towels - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/86566b11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers escape at Hard Rock Hotel Riviera Maya - All Inclusive. Enjoy an 18-hole golf course and private beach. The property features 9 on-site restaurants with international cuisine, and in-room WiFi keeps everyone connected. VIP Access ## Reviews 7.8 Good ## Popular amenities - Hot tub - All-inclusive - Spa - Pet friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 41 of 41 rooms ### Deluxe Gold King Room - Sleeps 2 ### Deluxe Diamond King Room - Sleeps 2 ### Deluxe Family Room - Sleeps 5 ### View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/90a8a3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Gold Deluxe King Room ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gold Deluxe King Room 8.0 Very good 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Diamond) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/312ff439.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold) 8.0 Very good 20 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/89df5bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold, Pure Wellness) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Heaven, Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Heaven, Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8fce89fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven, Gold) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/710647e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/ff9c9679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 964 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Heaven, Rock, Platinum Rooftop) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Heaven, Rock, Platinum Rooftop) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 5166 sq ft - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom - 2583 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7130ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 964 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Family Room ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV 2 bedrooms - 964 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/3fd5d5f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 1928 sq ft - Partial ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 5166 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 2583 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven - Swim Up) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Blackout drapes/curtains - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/461f10ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/21aa9bd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Heaven) ![Separate tub and shower, jetted tub, rainfall showerhead](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a9dd38dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven) ![Deluxe Room, 1 King Bed (Heaven)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/9cf93bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Two Double Room with Partial Ocean View ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a4d7bdd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Room with Partial Ocean View - Sleeps 3 ### Deluxe Gold-Double Beds - Sleeps 3 ### Room, 1 King Bed (Heaven, Rock Royalty) - Sleeps 2 ### Room, 1 King Bed, Partial Ocean View (Rock Royalty) - Sleeps 2 ### Deluxe Room, 1 King Bed (Heaven-Swim up) - Sleeps 2 ### Double Room, Partial Ocean View (Rock Royalty) - Sleeps 3 ### Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) - Sleeps 2 ### Diamond King Room - Sleeps 2 ### Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) - Sleeps 6 ### Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) - Sleeps 6 ### Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) - Sleeps 4 ### Suite (Heaven, Rock, Platinum Rooftop) - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50699%2C-87.21537&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zi7Rj49xCPiUZsDlOjdx0YiGDjs=) Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710 #### What's nearby - Kantenah Lagoon \- 6 min walk \- 0.6 km - Blu Riviera Maya \- 4 min drive \- 1.8 km - Puerto Aventuras Golf Club \- 4 min drive \- 2.1 km - Puerto Aventuras Marina \- 5 min drive \- 2.5 km - Dolphin Discovery \- 5 min drive \- 2.2 km #### Getting around - Tulum Intl. Airport (TQO) - 81 min drive #### Restaurants - ‪Las Brisas - ‬11 min drive - ‪Bloved Restaurant & Lounge - ‬11 min drive - ‪El Abuelo - ‬10 min drive - ‪The Market - ‬4 min walk - ‪Restaurante Ipanema - ‬1 min walk ## About this property ### Hard Rock Hotel Riviera Maya - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub, and an airport shuttle. With a private beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure, or reflexology at Rock Spa®, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Enjoy the gym, as well as activities like volleyball and basketball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide and a swim-up bar - Free self parking and valet parking - 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, supervised childcare (surcharge), and a billiards/pool table - Guest reviews say great things about the helpful staff Room features All 1264 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. More amenities include: - Bathrooms with jetted tubs and rainfall showers - Flat-screen TVs with premium channels - Wardrobes/closets, balconies, and separate sitting areas ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkeling ### Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/111da8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 552 reviews CA $578 CA $703 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 258 reviews CA $928 CA $1,129 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 2,126 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,387 reviews CA $1,081 CA $1,335 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,961 reviews CA $537 CA $654 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/324677ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 806 reviews CA $542 CA $662 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1449832&PinnedHotelID=1449832&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 472 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![7 bars/lounges, swim-up bar](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/75c640e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 508 reviews CA $534 CA $650 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/cbb3c856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,178 reviews CA $806 CA $980 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/890000/890000/889965/78898117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,038 reviews CA $453 CA $554 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=889965&PinnedHotelID=889965&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Frida - Pizzeto - The Market - Zen ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 2 outdoor tennis courts - Basketball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Hot tub - Kayaking - Mini golf - Nightclub - Pro golf lessons - Sauna - Shopping - Steam room - TV in common areas - Volleyball - Waterslide ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - Mini golf - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference center (87,823 square feet of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - 9 buildings - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (roundtrip) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-000402/2025 ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision ### Property is also known as All Inclusive Hard Rock Hotel Riviera Maya Hard Rock Hotel All Inclusive Riviera Maya Hard Rock Hotel Maya Hard Rock Hotel Maya Riviera Hard Rock Hotel Riviera Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras Hard Rock Riviera Maya Hard Rock Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya All Inclusive Solidaridad Hard Rock Hotel Riviera Maya Solidaridad Hard Rock Riviera Maya Inclus Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras ## Frequently asked questions ### Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive? ### Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive? ### Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive? ### Where is Hard Rock Hotel Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hard Rock Hotel Riviera Maya - All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 468 8 - Good 227 6 - Okay 129 4 - Poor 97 2 - Terrible 85 ## Reviews ### 10/10 Excellent #### Beatrice Jan 2, 2026 Liked: Cleanliness This property is the best for me so far from the rooms to the pool and the activities and the food as well. I will definitely come back ##### Beatrice Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Khaled Dec 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have the best food , I’ve been to Mexico few times and I always have hard time with the food , but this resort got the best food ever , best staff , best service , I would definitely come back and recommend ##### Khaled Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Jessica Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were the best! Thank you to Max at the pool bar and Brian and Carlos were amazing! Thank you for the great trip! ##### Jessica Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### XueBin Dec 23, 2025 Liked: Cleanliness, staff & service, amenities The service is excellent! ##### XueBin Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Faraaz Nov 10, 2025 Liked: Cleanliness, amenities Loved my stay ##### Faraaz Stayed 2 nights in Nov 2025 ### 8/10 Good #### Heather M Dec 8, 2025 Liked: Cleanliness Great weather ##### Heather M Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Andrea M Jan 13, 2026 Liked: Cleanliness, staff & service, amenities The property is clean but needs a renovation, the rooms specifically bathroom looks old and to used. ##### Andrea M Stayed 2 nights in Jan 2026 ### 8/10 Good #### Natasha Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing. Very accommodating. ##### Natasha Stayed 6 nights in Aug 2025 ### 8/10 Good #### Payton Dec 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great except the food. With the exception of the steak restaurant, the food was really disappointing. ##### Payton Stayed 5 nights in Dec 2025 ### 8/10 Good #### Victoria Jan 4, 2026 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Victoria Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Kristie Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has so many things for kids to do: waterpark, trampolines, pools, activities, etc. We had a great time. The staff is friendly and helpful. However, we booked two rooms together and we were not together. Then the plumbing in our room was very loud. They moved our room after day 3 and gave us 2 massages for lack of sleep. Our next room had loud AC, I think the fan was broken. Wonderful vacation, teens had a blast, but rooms need some work. ##### Kristie Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jose Alexandro Fraustro Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Jose Alexandro Fraustro Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Dennis. Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property and stay was a great experience. ##### Dennis. Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Masumi Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable! ##### Masumi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Miguel Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the location , food and entertainment ![](https://a.travel-assets.com/ugc/hotel-reviews/10029687-ac9e-4bb8-8c25-050057cd8564-1752282944891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7dfaa5-5152-4f8f-a374-080d13c04a7a-1752282948881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Anton Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place! ##### Anton Stayed 7 nights in Jun 2025 ### 6/10 Okay #### sari Dec 26, 2025 Disliked: Amenities The property was nice, however we had lots of problems with our room. some were fixed some were not. I felt like all they wanted from me was to become a member and if I didn't they did not care to help or take care of your needs. Unless you are a member you get non of the extra amenities like chairs by the pool or reservations for restaurants at the hotel. ##### sari Stayed 5 nights in Dec 2025 ### 8/10 Good #### jose Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They had good night show and pool entertainment for the entire family. ##### jose Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Michael Jul 23, 2025 Liked: Amenities I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/063825ee-c0a6-400b-887b-15ba89576a43-1753257541436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Robson Sep 3, 2025 Liked: Cleanliness, amenities Todo excelente ##### Robson Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Grecia Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section ##### Grecia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### walter Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities awsome ##### walter Stayed 5 nights in Aug 2025 ### 8/10 Good #### Estevan Sep 27, 2025 Liked: Cleanliness, staff & service, amenities Great place. Good food. A bit outdated but they seem to be working on that. ##### Estevan Stayed 3 nights in Sep 2025 ### 8/10 Good #### Anu Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of fun stuff to do, excellent pools and some restaurants are top class ##### Anu Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sergio Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Sergio Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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