Title: Heaven at Hard Rock Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Days filled with golf and zipline adventures transform into evenings of exceptional dining, cocktails, and live music by the poolside waterslide ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/06bc549f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/2f129824-1529-4c15-9632-4db5a39303c7-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/aa2b7a17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![9 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/ecbce665.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/9d5a012d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers a paradise escape. Relax on the private beach, book a treatment at Rock Spa, enjoy 9 international restaurants, complimentary water park access, and a swim-up bar with live music. 8.2 Very good ## Popular amenities - - Hot tub - On private beach - All-inclusive - Bar - Pool ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/a372fb43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Gold king bed 9.0 Wonderful 4 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 498 sq ft - Sleeps 2 - 1 King Bed ![Rock Suite Platinum](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/e95f5bb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Suite Platinum ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding 2 bedrooms - 482 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/688c6320.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Royalty Level - Deluxe platinum, 1 king bed 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 482 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/a372fb43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Swim-up King 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Private pool Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom - 498 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Platinum Sky Terrace, one king bed](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/df14cb74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Platinum Sky Terrace, one king bed ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 936 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Gold, two double beds](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/fede6e18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Gold, two double beds ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - 463 sq ft - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/146a8135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Diamond, one king bed 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 482 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50901%2C-87.21203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ong9ZTxIgWn13l6PgX8Gp3uH4x8=) Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710 #### What's nearby - Blu Riviera Maya - 19 min walk - 1.6 km - Puerto Aventuras Golf Club - 4 min drive - 2.1 km - Puerto Aventuras Marina - 5 min drive - 2.5 km - Dolphin Discovery - 5 min drive - 2.2 km - Oasis Beach - 5 min drive - 2.2 km #### Getting around - Tulum Intl. Airport (TQO) - 84 min drive #### Restaurants - ‪Ayami - ‬9 min drive - ‪Bloved Restaurant & Lounge - ‬9 min drive - ‪Las Brisas - ‬9 min drive - ‪Faro Gastro Market - ‬5 min walk - ‪The Market - ‬11 min walk ## About this property ### Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Luxury all-inclusive property adjacent to a golf course A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive. With amenities like a private beach and sun loungers, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a facial, and hydrotherapy at Rock Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. The gym offers fitness classes and Pilates classes; other things to do include ziplining, basketball, and volleyball. In addition to a swim-up bar and a grocery/convenience store, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge) - A front-desk safe, golf cart on site, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 577 rooms have comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes. Other amenities include: - Jetted tubs, designer toiletries, and hair dryers - LCD TVs with premium channels - Balconies, coffee/tea makers, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Tennis ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - All-inclusive 7.8 Good 1,004 reviews CA $608 CA $608 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/37000000/36030000/36023300/36023215/36bd6d05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Riviera - 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Adults Only Kantenah - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 454 reviews CA $578 CA $699 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=330315&PinnedHotelID=330315&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Ciao - Dive - Le Petit Cochon - Los Gallos - Toro ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Basketball - Bicycle rentals - Billiards/pool table - Fitness classes - Free water park - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf lessons - Gym - Hot tub - Karaoke - Nightclub - Pilates classes - Tennis lessons - TV in common areas - Volleyball - Waterslide - Yoga classes - Ziplining ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Separate bathtub and shower - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (roundtrip) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Hard Rock Hotel Riviera Maya Adults Solidaridad Hard Rock Riviera Maya Adults Only Hard Rock Riviera Maya Adults Only Puerto Aventuras Hard Rock Hotel Riviera Maya Adults Hard Rock Hotel Riviera Maya Adults Puerto Aventuras Hard Rock Hotel Riviera Maya Adults All Inclusive Hard Rock Hotel Riviera Maya Adults Only All Inclusive Hard Rock Riviera Maya Adults Hard Rock Hotel Riviera Maya Adults Only All Inclusive ## Frequently asked questions ### Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive on Oct 13, 2025 start from CA $633.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. ### What time is check-out at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Check-out is at noon. ### Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 68 per person applies. ### Are there all-inclusive benefits at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more. ### Where is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive located? > Located in Puerto Aventuras, this beachfront property is next to a golf course and within 2 mi (3 km) of Oasis Beach, Puerto Aventuras Marina, and Puerto Aventuras Golf Club. Fatima Bay and Kantenah Lagoon are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 255 8 - Good 102 6 - Okay 77 4 - Poor 29 2 - Terrible 28 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Cesar Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place ##### Cesar Stayed 3 nights in Aug 2025 ### 8/10 Good #### Mark Aug 31, 2025 Liked: Cleanliness, staff & service, amenities Lots of construction which i understand is necessary but also is annoying when you pay good money for a vacation..staff was fantastic...pretty much stayed on the adult side the whole time...rooms were nice but a bit dated.. ##### Mark Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Sonnie Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quality dining. Great aesthetics. Friendly staff. Overall very happy with my visit. ##### Sonnie Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Jenny Aug 20, 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities It’s ok if you’re looking for mediocre. The interior of the rooms (there were 8 of us) all looked very old, in the sense of too many coats of paint, loose floor, slanted floor and mildew smell. The amenities were nice. The breakfast buffet was the best. ##### Jenny Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carmen Aug 6, 2025 Liked: Amenities Animals around ##### Carmen Stayed 4 nights in Aug 2025 ### 8/10 Good #### Alejandra Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed the adults only side and its exclusivity. I also enjoyed how close the adults only buildings were closed to the spa. In addition, I enjoyed the ability to book activities through the hotel without the fear of getting scammed. Lastly, all the staff was absolutely amazing. I truly would want to come back again and definitely recommend. ##### Alejandra Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Marlee Aug 7, 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness I had a few issues while there but the woman at the Heaven desk called me as much as possible to try and fix the issues. Buffet food not very good but Thai restaurant was good. Pools beautiful and pool bar was nice. The jacuzzi on the beach was very dirty. ##### Marlee Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Paul Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great resort! ##### Paul Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Nayilah Francesca Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved it! I definitely want to go back! The staff was warm & friendly. ##### Nayilah Francesca Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Merari Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Exelente ##### Merari Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Juan May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was worth it! 5 start resort for sure. Food was amazing ##### Juan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Glenn May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was beautiful ##### Glenn Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Lura Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pools close too early. 7pm... that sucks... property nice... rooms nice food excellent.. truly all inclusive... beach sucked... small and it was seaweed season so don't go during this time.. I was there at the end of July... alsp be aware of the time share crap... too many people trying to sell a time share... but I will go back... for sure.. ##### Lura Stayed 7 nights in Jul 2025 ### 8/10 Good #### Aileen Amiscosa De Las Jun 12, 2025 Liked: Amenities, property conditions & facilities different dining options. we were far from the main entertainment. building 1 all adults heaven. staff were great n very friendly! ##### Aileen Amiscosa De Las Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Adrianna Noemi Jul 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities So many little inconveniences me & my family dealt with. We won’t be back. ##### Adrianna Noemi Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Dylan Jun 30, 2025 K ##### Dylan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Pedro Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service from all staff. Very good food and services in all restaurants visited so far. ##### Pedro Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Reese Feb 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best resort ever ##### Reese Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### David Nov 12, 2022 Liked: Cleanliness, amenities, property conditions & facilities Great service and food ##### David Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Ana Teresa Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities STAFF WAS SUPER NICE AND PROFESSIONAL. DRINKS AT THE BAR WERE GREAT. ##### Ana Teresa Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Jennifer Oct 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Three pool options with one being adults only was great. The staff and guest were all very friendly. ##### Jennifer Stayed 8 nights in Sep 2023 ### 6/10 Okay #### Carlos Dec 3, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Lots of construction going on around early December broken water pipe in building one hall flooded our room overall besides that it was a good stay recommended ##### Carlos Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Andrea Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved it all ##### Andrea Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lori Marie Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the upgrades made since I was there last. ##### Lori Marie Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Iesha May 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property ##### Iesha Stayed 3 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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