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"The hotel has been updated, but it still smells old at times. Smokey or musty. The hot water takes a while to arrive at the tap, but when it does, it’s a rush to turn it down!! There’s a keurig and coffee, but the 2 sugar are in a package with a stir stick and a napkin. I threw out so many supplies just to get sugar. The fridge froze all our food so we turned it down. The tv didn’t work so went two days without, which is fine, but once we asked, no one knew how to fix it. The Sushi place was good, but the service was terrible!!!! Cosmos is awesome!!! And the half price deals are amazing!!!!"

"Excellent rapport qualité/prix"

"Situé en plein coeur du Vieux-Québec. Stationnement a 2 min de marche. Jacuzzi, bar à vin($), lounge. Très paisible.Je reviendrais pour mon prochain séjour à Québec. Merci encore ! ❤️"

"Staff was rude . After being promised by the staff flr early check in and not being from the area they would not allow us to check in early. While waiting at the counter both times tk check on early check in and at normal check the same staff member greated us with attitude and waited over 20 minutes each time for her to actually help us. Once we got to the room. There was no hot.water , the hook fell off the door , and the room definitely was not.cleaned before we arrived , not the floors anyways. The bathroom shower leaked all over the floor and there was water damage all over the ceiling. "

"Staff was very nice and efficient We didn’t need the shuttle Parking was perfect for our work truck Wi-Fi good, working online was a breeze "

"excellent service and very clean. Great rooms- great location"

"Amazing historical Hotel , a few things not working properly in the room like the beverage center and phone , and a little over priced in my opinion. Staff was wonderful ."

"Room is not properly cleaned."

"Everything was wonderful. Highly recommend staying there "