"Front desk staff was able to eventually arrange for my early check in. I had called ahead twice to make sure this would work based on flight arrival and was told ok, but encountered some initial issues that my room is not available. Once I insisted, front desk was able to arrange it, so it worked out. One of the elevators was out of service during my two nights, so it was a bit of a pain to wait for the one operational elevator for the whole hotel. Room was clean and modern, but I found that there was no table to sit at to use a laptop, there was only a coffee table and a single sofachair to use, so that was somewhat inconvenient and had to sit on the bed to do my computerwork. The one thing that was excellent was the restaurant on the second floor - the staff were very pleasant and both the lunch and breakfast tasted great and were very reasonable. That saved me a ton of trouble with looking for food to have for meals. Shuttle was available for pick up/drop to airport, but do be aware, the driver was not about to help with your luggage to load into the van. It felt very awkward with him standing waiting for me to load my own luggage both on the pick up/return. Perhaps he needs some coaching from the hotel on what he has to do. Overall however, I found the hotel stay and experience to be good, and if my comments get read by management, those little things if fixed can make the experience almost perfect."