Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

nice hotel close to downtown

Posted 19-Jul-2016
nice room very comfortable bed. outdoor seating areas and grill. staff very friendly I enjoyed my stay.
5out of 5
by A verified traveller

Pleasant surprise

Posted 30-May-2016
Pros: The hotel staff, they're the best
Didn't know what to expect when we pulled in, but this place might have the friendliest and most helpful staff of any place I've stayed in years. Will definitely stay here again...
4out of 5
by A verified traveller fromIL

Convenient

Posted 14-Apr-2016
Room was good business room. Clean and roomy. Everything worked good
2out of 5
by A verified traveller fromTreasure Coast, Florida

UNDER CONSTRUCTION

Posted 7-Apr-2016
Pros: Nothing this time' will not return and may not use Marriott owned hotels in the future.
Cons: Full disclosure at booking especially if called prior to check-in about facility conditions.
Location: We were visiting our Father
The lobby and several rooms were under renovation. The place had a glue smell throughout. Luckily the room window opened so we could expel some of the odor. This should have been disclosed. We booked this hotel because we had stayed a couple of years ago for a family reunion and really liked the accommodations. I called the day before our arrival and specifically asked if the outdoor fireplace was working and was told it was. Well, it wasn't and had not been for awhile (the igniter system was removed). This was one of the afore mentioned likes; we sat out at night and enjoyed some refreshments and a smoke with other guests and family. But alas the management not only did not have the fireplace operational they moved the smoking area out back by the dog dump area (dog walk). The breakfast also changed it no longer serves bacon or pork sausage or scrambled eggs. The available proteins now are hockey puck like "fried" microwaved eggs, vegetable or turkey sausage or dried Canadian bacon. The day manager stated the menu is controlled by Corporate Marriott not the hotel. Is Marriott against pork or just trying to make America eat more healthy after being exposed to toxic fumes?
5out of 5
by A verified traveller fromLititz, PA

Great location and very nice as pet friendly!

Posted 12-Mar-2016
Pros: Location, pet friendly, clean, free breakfast and great staff.
Cons: They were working on areas that they wanted to improve but it did not disturb anyone.
Location: River Walk, Fort Fisher, Kure Beach, Cape Fear Museum, Arboretum, Front St. Brewery, Bellamy Mansion...just to name a few. We were busy!
We needed a pet friendly place and sometimes you do not get what you hope for facility wise. TownePlace Suites was pet friendly, clean and had a great staff! This was our third visit to Wilmington area and we will stay here again! Thanks to all for the comfort and convenience you provided.
5out of 5
by Steven

This traveller left a rating score only Posted 6-Mar-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 4-Mar-2016 on Hotels
5out of 5
by Kevin

This traveller left a rating score only Posted 4-Mar-2016 on Hotels
5out of 5
by A verified traveller fromPalm Sorings, CA

Very nice hotel

Posted 3-Mar-2016
The staff at the front desk, the cleaning staff and the staff that take care of the breakfast buffet in the morning are very courteous and friendly. They all display a great attitude and willingness 2 help in every way. Very enjoyable experience!
5out of 5
by Crystal fromSanford

Perfect location

Posted 1-Mar-2016 on Hotels
Great location,great staff and pet friendly.