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Reviews of Fairfield Inn by Marriott Sacramento Cal Expo

2.5 out of 5
Fairfield Inn by Marriott Sacramento Cal Expo
1780 Tribute Road, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very pleasant - made check in very quick.
Stayed 1 night in Apr 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

2/10 Terrible

Shelly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ppl at desk very rude
Stayed 1 night in Apr 2024

8/10 Good

Paj

Liked: Cleanliness, staff & service
Liz made the check in process smooth. She's funny. The breakfast is good. The beds are comfy
Stayed 1 night in Apr 2024

6/10 Okay

Suma

Liked: Staff & service
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Amenities
Very clean and comfortable room, and the staff were very friendly!
Stayed 1 night in Apr 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Giovanni

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very likeable area
Stayed 1 night in Mar 2024

6/10 Okay

SARAH

Beds were not comfortable!!
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlyn, Felton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing and so overly accommodating!
Stayed 5 nights in Mar 2024

10/10 Excellent

Qing

Business traveller
Liked: Cleanliness, amenities
比较安静
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable, quiet and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Ger

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Liked: Staff & service
The property and area are great but the loud sound of the train when it passes by is disturbing
Stayed 2 nights in Feb 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Janis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the area pretty quiet but you do hear the horns of the trains that pass by in the nearby area...just far away enough for us to enjoy it. Some might find it bothersome. Our room was clean, breakfast was more than just pastry and coffee (waffles, scrambled eggs, bacon, fruit, yogurt, juices, etc.). Our room was very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Lagura

Liked: Cleanliness, staff & service, property conditions & facilities
Lyn was very helpful at the front desk
Stayed 3 nights in Mar 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and the hotel was comfortable. The train next to the hotel is very noisy and made it difficult to fall asleep. Now I know why they have the white noise machine in my room.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Liz at front desk was great!
Stayed 1 night in Mar 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

FREDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was professional and friendly. Breakfast was great. The only downside was the hotel was located not far from a train track and it did wake me at night.
Stayed 2 nights in Feb 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Fred E

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

10/10 Excellent

Jose, Wilmington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants around
Stayed 1 night in Mar 2024
Response from bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

michael anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that you charge to park a car. That is rediculous. I will never stay there again just for that reason. Just another way to rip people off.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for feedback. .

6/10 Okay

Linda, San Mateo

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Property was a bit run down in addition we got a room next to a very loud elevator.
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for response and do apologize for the loud elevator and will have someone look into it, but thank you for the feedback.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bbalcarcel on Apr 21, 2024
Thank you for your feedback. We are delighted to see you enjoyed your stay and look forward to seeing you again in the near future.

8/10 Good

David

Travelled with partner
All good
Stayed 3 nights in Jan 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
Maria from Front desk was nice.
Stayed 1 night in Feb 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi N, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Barbara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Barbara, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi William, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Clean, quiet and comfortable.
Stayed 3 nights in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi there, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our checking in was great service even when husband left his key and got locked out. Front desk did a great job to call up to room to confirm and allow him up to our room. The facility itself was very clean and not dirty. On the other hand our room was terrible. Both the room and the bathroom were very small. The bathroom door had to be propped open with the garabage can in the room just to stay open. For closet space they have a two door chest closet that wasn't secured to the wall and the doors kept opening by themselve constantly. If any kids were to pull on those doors the whole closet chest would just fall foward and seriuisly get hurt. Room not kid friendly also because windows are able to fully open with a screen that was ripped in the corner being on the third floor of the facility. When using the refrigerator it kept tilting forward. The bed itself was the only good thing in the room. The free breakfast wasn't bad but not that great. For the price of the services they need to do some major upgrading. My husband has stayed at different hotels throughout the state. For the price of this place it's hands down by far not worth it. It felt like we were staying at a motel 6.
Stayed 1 night in Jan 2024
Response from bbalcarcel on Feb 16, 2024
Hi Michelle, I do apologize that the room was up to your standards but I'm happy to let you know that we will be going through a renovation the hotel rooms this year. But I am glad to hear that our staff service was awesome and the bed was comfortable. Thank you again for your feedback and we look forward to serving you in the near future.

8/10 Good

Gio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Gio, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Nanette, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Karin

Stayed 1 night in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Karin, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Eddy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Eddy, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Paul r.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Paul, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Mateo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Great stay. Room was clean and comfy. Bathroom was big and my Mother was happy about several handicapped rails in the bathroom and tub/shower. Woke up late so we caught the end of breakfast but it was good and the attendant was super nice and helpful. 5 stars
Stayed 1 night in Jan 2024
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Mateo, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

4/10 Poor

Eduardo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv don’t work.
Stayed 7 nights in Jan 2024
Response from Fairfield Cal Expo on Feb 8, 2024
Hi Eduardo, thank you for your review. It was our pleasure to have you as our guest. We have informed our engineering team of your experience and apologize for the TV not working. We hope to see you again soon. Have a great day!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ok, not recommended
Location convenient off freeway, popular area. Hotel is decent looking. Check in was quick but no explanation of charges. Hidden parking fee, but unsecured lot. Room was average in appearance. Bed slight more comfortable than average. Trains in area blowing early morning :/. Breakfast was ok, average. No hot water in room, no notice or was broken, didn't really care about it either, and wasn't fixed by the time we left. Comped parking, but didn't really make up for it. Poor service, don't understand why this place is rated so high.
Stayed 1 night in Jan 2024
Response from Bbalcarcel on Feb 16, 2024
Hi Anonumous , thank you for your feedback .

10/10 Excellent

Alma

Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Alma, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Timothy, Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at the Fairfield Inn by Marriott. The Staff were great and very friendly. They were there for all your needs. The room was spotless. The bed very comfortably. I would stay again!
Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Timothy, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi there, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpful
Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Annette, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Mainul

Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Mainul, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

8/10 Good

Richard

Travelled with family
Liked: Staff & service, room comfort
Great location to Cal Expo, pet friendly. Rooms are a bit rundown, bathrooms small. Good for a night or two get away. Free Breakfast was good, the coffee was actually very good. The bed was comfortable, if we come out to Cal Expo again for an event we would stay here just for the fact it’s pet friendly.
Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Jan 1, 2024
Hi Richard, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fairfield Inn Cal Expo on Feb 8, 2024
Hi Debbie, thank you for your review. It was our pleasure to have you as our guest. We hope to see you again soon. Have a great day!