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Hôtel Le Clos Saint-Louis

3.5 star property
Comfortable adults-only hotel, a short walk to Château Frontenac

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hôtel Le Clos Saint-Louis

Exclusive Suite - 2nd floor, no elevator
Exterior
Superior Clos St-Louis - 4th floor, no elevator
Prestige Clos St-Louis - 1st or 2nd floor, no elevator | Bathroom
Classic Clos St-Louis - 3rd floor, no elevator

Reviews

9.4

Exceptional

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Business services
    Business servicesBusiness services

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

8/10 Good

Quaint hotel close to everything in Old Quebec. We will be back!
Michelle
Jul. 20, 2024
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About the area

Map
69, rue Saint-Louis, Québec City, QC, G1R 3Z2

What's nearby

  • Parliament Building - 5 min walk
  • Château Frontenac - 5 min walk
  • Quebec City Convention Center - 8 min walk
  • Quartier Petit Champlain - 10 min walk
  • Quebec Cruise Terminal - 14 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪La Buche - ‬1 min walk
  • ‪Au 1884 - ‬4 min walk
  • ‪Bistro le Sam - ‬4 min walk
  • ‪La Maison Smith - ‬5 min walk

About this property

Hôtel Le Clos Saint-Louis

Hotel near Quebec Cruise Terminal
Close to Château Frontenac and Quebec City Town Hall, Hôtel Le Clos Saint-Louis provides a fireplace in the lobby, a business center, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • A vending machine, a front-desk safe, and multilingual staff
  • Smoke-free premises, luggage storage, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28.74 per night; includes in/out privileges)
  • Limited onsite parking

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for CAD 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 28.74 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide elevators.
Property Registration Number 2024-11-30, 049475

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Clos Saint Louis
Clos Saint Louis Hotel
Clos Saint Louis Hotel Quebec
Clos Saint Louis Quebec
Hotel Le Clos St-Louis Quebec/Quebec City
Le Clos St Louis Hotel
Hôtel Clos Saint-Louis Quebec
Hôtel Clos Saint-Louis
Clos Saint-Louis Quebec
Clos Saint-Louis
Le Clos Saint Louis
Hôtel Le Clos Saint Louis
Hôtel Le Clos Saint-Louis Hotel
Hôtel Le Clos Saint-Louis Québec City
Hôtel Le Clos Saint-Louis Hotel Québec City

Frequently asked questions

Is Hôtel Le Clos Saint-Louis pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hôtel Le Clos Saint-Louis?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hôtel Le Clos Saint-Louis on Jul 31, 2024 start from CA $260.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Clos Saint-Louis?

Self parking is available for CAD 28.74 per night. Limited spots are available.

What time is check-in at Hôtel Le Clos Saint-Louis?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hôtel Le Clos Saint-Louis?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Le Clos Saint-Louis located?

Located in Old Quebec, this hotel is within a 5-minute walk of Terrasse Dufferin Slides and Grande Allée. Château Frontenac and Citadel of Quebec are also within 10 minutes. Quebec Palace Station is 13 minutes by foot.

Hôtel Le Clos Saint-Louis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 671 out of 962 reviews" "
Rating 8 - Good. 236 out of 962 reviews" "
Rating 6 - Okay. 36 out of 962 reviews" "
Rating 4 - Poor. 11 out of 962 reviews" "
Rating 2 - Terrible. 8 out of 962 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a self-check in property. We did not receive the door code needed to get into the property, our room number or the room code. We called the number that was very hard to find and was able to finally get in. We also helped two other couples who also did not receive their info leaving them stranded outside the door. A simple sign with the phone number would have been helpful. Sending the info via email and not just a text message would have also been helpful. The room was delightful and the location was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint old building with the usual quirks. We were on the 4th floor. Stairs are steep. Room was nice. Great location to explore Old Quebec City. Parking not on-site, but close enough. Enjoyable stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room on the 4th floor which was lovely, super romantic. The bathroom had a small leak due to a rooftop issue and the staff was sooo accommodating, and helpful, and gracious - I cannot say enough about them. Superb! They moved us to another room at a sister property just down the street which was ALSO lovely, super comfortable and in yet another quaint little area. So wonderful. We enjoyed our stay overall very very much. I cannot wait to stay at either property again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very close to many restaurants.
Stayed 6 nights in Jul 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Quaint hotel close to everything in Old Quebec. We will be back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful staffs.
Stayed 1 night in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness
Disliked: Staff & service
With no person on site the service was sketchy. Requested a lightbulb in the bathroom. Never showed up. Expensive for an entirely self service facility.
Stayed 2 nights in Jul 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and comfortable. Query about the room safe was dealt with quickly. Milk / cream not replenished and room not serviced despite hang out sign to do so on door. Good place to stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well kept for 1854 property m
Stayed 2 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location was excellent. Water pressure good. Room clean. Did not like parking situation/ lack of! Did not like, not having a staffed front desk. Staircases are steep- no elevator. Cabinet which held clean towels on 3rd floor was broken- doors constantly fell at our feet. A/C in room worked fine but filter should be cleaned. No chairs to sit on as shown in room picture sent to us. Other than bed we only had a foot stool and wooden desk chair to sit on. TV was kept in cabinet which had to be kept closed in order to assess bathroom. Sink in bathroom did not drain well. No fridge in room. The guests were often times fending for ourselves or getting help from other guest concerning property questions/ concerns. No ice available on our floor only down stairs in a staffroom- not convenient, plus no large ice buckets only small wine bottle holder. No food on premises and only one vending machine for beverages but also no indication as to where vending machine is- it is tucked away in basement?? Restaurants are a couple minutes walk but once closed, you are stuck to wait for beverages or snacks. Be prepared!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, property conditions & facilities
You should expect something along the lines of your Aunt Millie’s Victorian home. Lovely furniture. Quiet rooms. Electronic access to enter from outside and to your room. No on site staff except cleaning people. The shower is actually a massive jet tub that you have to somehow enter without a grab bar, which I found very difficult. Lots of shelf room in the bathroom for my stuff. Mini fridge and coffee maker. I recommend the hotel get some more of the standard size coffee pods instead of the tiny espresso ones. Close to plenty of great restaurants. I would visit again.
Stayed 3 nights in Apr 2024

8/10 Good

Douglas Alan

Liked: Cleanliness, property conditions & facilities
It was nice but there was no one at the front desk, we had to text for anything we needed. The AC dripped water quite a bit. Otherwise it was a nice stay.
Stayed 7 nights in Jul 2024

6/10 Okay

Benoit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robbie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful . Close to restaurants and shopping .
Stayed 3 nights in Jul 2024

8/10 Good

Lillian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved this place. But no one on site to help with problems. Definitely dont recommend for older, English only tourists who might struggle with texting only communication.
Stayed 3 nights in Jul 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
The interior design keeps the old world charm. It makes walking up the stairs worth it.
Stayed 1 night in Jun 2024

8/10 Good

dawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. My only complaint was the lack of personnel at the front desk. We were able to communicate through text but I prefer face to face help.
Stayed 2 nights in Jul 2024

2/10 Terrible

Durrell

Travelled with partner
Great staff and location!!!!! Just be aware there is no elevation and no food available on this property. However, Restaurants just steps away
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Property conditions & facilities
In the heart of Old Quebec City, it is a delightful place that immerses you in Old Quebec.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Old Town Quebec
Stayed 3 nights in Jun 2024

10/10 Excellent

David F.

Liked: Staff & service, property conditions & facilities
A lovely little hotel in the heart of old Québec City. Conveniently located near restaurants, attractions, and historical sites. There isn’t staff on-site, but they’re very responsive via messaging.
Stayed 3 nights in Jun 2024

8/10 Good

Kathryn

Travelled with partner
The hotel is lovely, and well-situated in the heart of old Quebec.
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Beautiful Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5