Vista Suites Pigeon Forge, SureStay Collection by BW

2.5 star property
Hotel with free parking, near Titanic Museum

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Vista Suites Pigeon Forge, SureStay Collection by BW

Lobby
Indoor pool, seasonal outdoor pool
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Daily self-serve breakfast for a fee
Reviews
6.0

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2423 Teaster Ln, Pigeon Forge, TN, 37863
  • Popular LocationTitanic Museum13 min walk
  • Popular LocationIsland at Pigeon Forge3 min drive
  • Popular LocationThe Ripken Experience - Pigeon Forge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)51 min drive

Most relevant reviews

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Room options

Suite, 2 Queen Beds, Balcony, Mountain View (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 625 sq ft
  • Sleeps 8
  • 3 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, Mountain View (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Pigeon Forge

Located in Pigeon Forge, Vista Suites Pigeon Forge, SureStay Collection by BW is in the business district. Wilderness at the Smokies and SkyPark are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Titanic Museum and Dollywood are not to be missed. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails.

What's nearby

  • Titanic Museum - 13 min walk
  • Hatfield and McCoy Dinner Show - 17 min walk
  • LeConte Center at Pigeon Forge - 3 min drive
  • Island at Pigeon Forge - 3 min drive
  • The Ripken Experience - Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • Mellow Mushroom - 19 min walk
  • Sunliner Diner - Pigeon Forge - 5 min walk
  • Downtown Flavortown - 15 min walk
  • Mel's Diner - 17 min walk
  • Timberwood Grill - 3 min drive

About this property

Vista Suites Pigeon Forge, SureStay Collection by BW

Hotel near Titanic Museum
Close to Hatfield and McCoy Dinner Show and Island at Pigeon Forge, Vista Suites Pigeon Forge, SureStay Collection by BW provides laundry facilities, an outdoor entertainment area, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Self-serve breakfast (surcharge), express check-out, and express check-in
  • ATM/banking services, a 24-hour front desk, and a vending machine
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and housekeeping

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • Elevator (48 inch wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Vista Suites Hotel Near The Island
Vista Suites Pigeon Forge, SureStay Collection by BW Hotel

Frequently asked questions

Does Vista Suites Pigeon Forge, SureStay Collection by BW have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 11:00 AM–10:00 PM.

How much does it cost to stay at Vista Suites Pigeon Forge, SureStay Collection by BW?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Vista Suites Pigeon Forge, SureStay Collection by BW on Jun 5, 2024 start from CA $95.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vista Suites Pigeon Forge, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vista Suites Pigeon Forge, SureStay Collection by BW?

Self parking is free at this property.

What time is check-in at Vista Suites Pigeon Forge, SureStay Collection by BW?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Vista Suites Pigeon Forge, SureStay Collection by BW?

Check-out is at 11:00 AM.

Where is Vista Suites Pigeon Forge, SureStay Collection by BW located?

Situated in the business district, this hotel is within a 15-minute walk of Hollywood Wax Museum and Titanic Museum. Island at Pigeon Forge and Hatfield and McCoy Dinner Show are also within 1 mi (2 km).

Vista Suites Pigeon Forge, SureStay Collection by BW Reviews

Reviews

6.0
Rating 10 - Excellent. 18 out of 69 reviews" "
Rating 8 - Good. 9 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 11 out of 69 reviews" "
Rating 2 - Terrible. 19 out of 69 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas And Wilmayra

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place close to everything
Stayed 3 nights in May 2024

2/10 Terrible

Brooke

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely nasty, towels dirty, shower dirty, stains on the bed sheets. The property manager was very rude and stated he had “different rooms for all the different people that came.” He also advised that we could pay extra for an “upgrade” when we brought the issues to his attention and denied that the room was dirty. Very poor customer service. Upon arrival, there was a sign that stated “gone for 10 minutes” with the property manager sitting in the lobby and would not assist us.
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately greeted by staff-promptly checked us in and upgraded our room free of charge, giving us a balcony and gorgeous view of the mountains. Made sure we were informed of everything and had all we needed. I inquired about using the pool, which I believe was being cleaned. No problem, by the time we got our swim suits on and down, then had it ready for us! We were the only ones in the pool area (on a Thursday), which was nice! Hot tub was just the right size and wonderfully hot!!! Room was clean, a/c worked great-as did all other electronics/appliances. Large size smart tv!! The usual shampoo/conditioner/lotion was provided, along with makeup remover wipe. Much appreciated by us females! Oh, and there are two separate sink areas!! That way if someone is in the shower, or one person is doing their makeup etc, not stuck waiting. Very pleased overall!!!!!!! The place you choose to stay at has a big impact on your getaway/vacation. We were able to stay in a nice place, with great service and amenities without going broke over a place to sleep!
Stayed 1 night in May 2024

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was called convenient
Stayed 2 nights in May 2024

6/10 Okay

Phoebe

Stayed 1 night in May 2024

10/10 Excellent

talea

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel with very nice staff will recommend
Stayed 2 nights in May 2024

8/10 Good

Rhoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very accommodating and friendly.
Stayed 2 nights in May 2024

8/10 Good

belinda

Liked: Staff & service, property conditions & facilities
I liked that my whole family could be in one roon. The bathroom could use some updates
Stayed 1 night in May 2024

8/10 Good

beverly

Travelled with family and small children
Liked: Amenities
The hotel was a little run down and not quite as clean as I would like; however the beds were comfortable and the room spacious. The biggest complaint we heard from the kids was that the pool was way too small. A little investment in this property and it would be an amazing place to stay.
Stayed 2 nights in May 2024

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
I liked everything except for I had to wait for the receptionist to come to the desk and I had to call somebody cuz he was nowhere around but then he also knocked on my door at 11:00 in the morning reminding me of check out I feel like there should be a grace period after the 11:00 check out or he should call the room instead of banging on the door but overall it's clean nice in walking distance of the strip and convenient although it's kind of hard to find the parking
Stayed 1 night in Apr 2024