Front of property - evening/night

Reviews of AArya Hotel By Niagara Fashion Outlets

3 out of 5
AArya Hotel By Niagara Fashion Outlets
6734 Niagara Falls Boulevard, Niagara Falls, NY

Reviews

6.8
Rating 10 - Excellent. 222 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 130 out of 1000 reviews" "
Rating 2 - Terrible. 139 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

THET

Travelled with group
we went there in winter season and the heater is not warm enough. But the good thing is the staffs gave us a heater. The environment is really good and there’s a lot of shopping areas around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Osgreily

Stayed 9 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep in your car!
The hotel isn't being maintained. There was garbage all over the grounds and in bags along the motel. The toilet was clogged and when they came to snake it, they left dirty brown water on the floor. The sheets were dirty and not only was there no breakfast, the food area was dirty with crumbs and chicken wing bones from previous people.
Stayed 2 nights in Dec 2023

8/10 Good

Rafi

Stayed 1 night in Nov 2023

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The ad said it included breakfast. There was no breakfast provided. We were told it closed down for the season. Also the smoke detector had no batteries in it
Stayed 2 nights in Nov 2023

6/10 Okay

Brenda

Stayed 2 nights in Nov 2023

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for a king room, got 2 queens. Had to wake the owner up for breakfast and then told me to come back in a 1/2 hr. Left a gallon of milk, stale cereal, 2 loaves of bread, about a dozen tiny donuts and muffins and then must of went back to bed because never saw him again. Whole dining area hadn’t been cleaned up from the last time they fed ppl. Lovely stay.
Stayed 1 night in Nov 2023

4/10 Poor

Troy

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t be back!
Upon our arrival, the door to reception was locked and no front desk person was there. we rang bell many times for several minutes to no avail. There was another person also waiting. Being out of country I had to turn on my cellular phone plan to call the number which cost us $25 to do so. When the man arrived he was rude and told us check in was at 3pm and it was 2:45. The website told us there was 24 hour service at front desk. He looked like we woke him up. When we booked it indicated there was a continental breakfast. Front desk told us that they took it from their website but we had booked 6 weeks prior to arrival and it was on the website then. He advised he would have it ready for 8:30-10 am. There was only coffee, no tea and no juice. There was a loaf of bread and a few packets of jam. There was also a package of mini muffins. It was a very dirty area in the breakfast room with spills all over from others. The room had no wash cloths, the sink was clogged and didn’t drain. The ceiling was gross with brown drip marks all over. Needs cleaned!! The parking lot was strewn with garbage and broken glass. Needs to be swept and garbage cleaned up. Will say the beds were comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lucas

Stayed 1 night in Nov 2023

2/10 Terrible

nahid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I find a lot of beetle and cockroach on the bed and bed and in the bathroom There was nobody at the office to check in We were waiting half and hour behind the door It is a nasty place Don’t waste your money and time I am so disappointed at you guys Expedia for referring this hotel on your website
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with location and easy to drive Niagara state park.
Stayed 2 nights in Oct 2023

2/10 Terrible

Nuzhath

Stayed 2 nights in Oct 2023

4/10 Poor

Manfred, East Elmhurst

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hallways were dirty, and the room was not clean well. The reception smell like the flower of marijuana and the breakfast was very poor. Overall, I think was overpriced for what the hotel offers.
Stayed 1 night in Oct 2023

6/10 Okay

Hareesh

Liked: Staff & service
Very limited dining. It will be crowded for breakfast
Stayed 1 night in Oct 2023

4/10 Poor

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoke detector in the room was missing. There were no hand towels. The manager said that they were short staffed and didn’t get the laundry done. There was supposed to be a continental breakfast. The pictures in the ad showed a waffle iron, bagels, fruit and more. But, all they served, was white bread, mini muffins, and two types of cold cereal.
Stayed 1 night in Oct 2023

4/10 Poor

shripad

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff service is not good. No one to entertain in morning till 8 am in case of anything needed.no early check out option
Stayed 1 night in Oct 2023

4/10 Poor

Keith

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 202 - Bathroom was dirty and had mold. There were also "bugs" in the room.

2/10 Terrible

Katarzyna

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean!
Stayed 1 night in Sep 2023

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
NOT EVEN IF IT WAS FREE
Rooms were disgusting. Im not sure the floors have ever been cleaned. Ac smelt moldy. The fridge had food in it that turned out to be housekeepings. Then when we were all in the room a lady opened the door and when to walk in. Stunned to see us there ahe slammed the door. Turns out was the houskeeper looking for her food. Not acceptable. Kids were scared to stay there. Do not waste your time or money here
Stayed 1 night in Sep 2023

4/10 Poor

Timothy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
A little expensive for the room you get
For the price I was expecting a little more. Lock didn't work, curtains didn't shut completely, very dirty in the bathroom. Beds were comfortable and the front desk was friendly and nice enough to open up the breakfast room so we could use the microwave. I liked the mini donuts.
Stayed 1 night in Sep 2023

2/10 Terrible

Suhas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly do not opt this property unless and until you are left with no other options. Property is quite old, there are small insects n bugs inside the room. No proper lighting. Last checking at 11.30. Dining area was smelling bad when we entered on a Friday morning.
Stayed 2 nights in Sep 2023

2/10 Terrible

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The advertising is absolutely bogus. Everything that they show is not true. The room are Disgusting. I will definitely never go there again.
Stayed 1 night in Sep 2023

8/10 Good

bamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Sep 2023

2/10 Terrible

Atiq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was not clean carpet was too dirty bed sheets are dirty wash room has no soap no tissue no towel very bad exercise I will not recommend any one
Stayed 1 night in Sep 2023

8/10 Good

Tushar

Liked: Staff & service, amenities
Stay was good. It offered complimentary breakfast, but room was very congested.
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Sep 2023

4/10 Poor

Cassandro, Lages

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor maintenance.
Stayed 2 nights in Sep 2023

8/10 Good

Marinus

Stayed 1 night in Aug 2023

2/10 Terrible

gopi

Travelled with family
Disliked: Amenities
Very worst . Very very worst
Stayed 1 night in Aug 2023

10/10 Excellent

Angenette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms. One of the rooms had a foul smell. so they showed us anothe rooms, before we could finalize one that we could stay, but then gave us a key for different room that we never checked, saying this should be a good room. We went out and actually came back to sleep after 11 pm and found the room smelling. When tried reporting about the smell around 11:30 in the night, no one was available not reachable on the phone to handle and help. We were family of 6 with old parents and 2 kids and had to adjust the night in 1 room. Next day The front desk guy was arguing you can’t expect us to help you after 11:30, they can refund but and how it’s our fault that we turn the AC off, causing the smell and they showing off that they will do the favor by refunding for the unused room. Creating a big shout out and fight next day morning. Very unprofessional !!
Stayed 1 night in Aug 2023

6/10 Okay

Charis

Stayed 1 night in Aug 2023

4/10 Poor

Donald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was convenient and close to the interstate.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed in Niagara NY
Overall disappointing in terms of cleanliness! Toilet didn’t flush well and very humid in room with damp carpet and bed sheets.
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Property needs maintenance.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jorge

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend this Hotel
Stayed 2 nights in Aug 2023

6/10 Okay

James

Travelled with family
Disliked: Amenities, property conditions & facilities
It was a place to sleep thats all.
Stayed 1 night in Aug 2023

2/10 Terrible

Manisha

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Rossmery

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Definitely the price is pretty good for what you get
Stayed 1 night in Jul 2023

2/10 Terrible

ERKAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not comfortable
Stayed 1 night in Aug 2023

4/10 Poor

marcus

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property needs to be updated. We asked to change rooms because the air conditioner was very noisy. The management complied very quickly. The bedding and towels were stained. Management was very nice but would of preferred a different property to stay at next time
Stayed 1 night in Jul 2023

6/10 Okay

Valerie

Travelled with group
So this place was good for just staying the night near niagara falls. It was very close to Niagara and had a good location, however, the place itself is not the nicest. This was expected but the sheets were even slightly moist and the deadbolt on the door didn’t fully work. Also, if you are going for the breakfast, it is limited to 7:30-9:30am but when I went at 9am, there were 5 mini muffins and 3 slices of white bread left. There were also more flies than people in the breakfast room. We stayed here because we were 4 college students needing a cheap place to stay so we didn’t expect anything nice but if money isn’t an issue, I wouldn’t go here.
Stayed 1 night in Jul 2023

8/10 Good

kenneth

Stayed 1 night in Jul 2023

6/10 Okay

Donna

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities
I m thankful the owner/manager of the hotel to call me for the laptop which I forgot. Honest people. Excellent service clean rooms with good smell. Delicious breakfast . 5 star for hotel and staff.
Stayed 1 night in Jul 2023

4/10 Poor

Rhiannon

Check in was easy. On check out day they were calling about 40 minutes before 11:00 am (check out time) damanding why I havent checked out yet. Go to check out and then they tried to cheatge me an extra $20 for a pet even though it was booked (through a third party website) as a pet reservation. Then the younger gebtleman at the counter tried to argue with me.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Standards Have Really Dropped
We stayed in this motel years ago and were happy with it. Unfortunately, this stay wasn't great. The good: the staff are pleasant, the air conditioning was great and the bed was comfortable. The issues: 1. The room we stayed in had no towels, no ice bucket, no chair, no dresser, no closet, a broken luggage rack and a single hook in the bathroom. When we checked in, there was an ironing board set up in the room - this was the only place to put your clothes or hang your coat. When we asked for towels, we were given two bath towels and a floor mat - no hand towels, no face cloths. 2. The TV didn't work. We were asked to wait for a technician. Later, when a tech wasn't available, we were offered the option of changing rooms, but by then we figured we'd just go out to a movie. 3. Breakfast was horrible. They used to have a waffle maker and offer fruit. This time - it was white bread or those grocery store mini muffins. The juice machine just sprayed water on 3 of the 4 options. One button dispensed watery orange juice if you figured out which of the buttons worked. Coffee, Tea and cereal were available, but they were out of milk. No fruit, no bagels or yoghurt, no peanut butter. 4. Floor/Carpet was dirty. Took my shoes off and walked from the bed to the bathroom and my socks were filthy. 5. hole in bathroom floor, floor soaked after a shower. 6. office is always locked, you feel like you're imposing when you ask for a roll of toilet paper.
Stayed 2 nights in Jul 2023

2/10 Terrible

Velkis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay. First room smelled like cigarette. We asked to be changed, second room when we go into the toilet, it had poop in it. Not flushed. There was a cockroach and the sheets were dirty. Pretty disgusting. Never stay there please. :(. It is the worst place I have ever stay. If you can avoid it. Please do. Definitely not worth any penny.
Stayed 1 night in Jul 2023

10/10 Excellent

Agata

Stayed 1 night in Jul 2023