expedia

Overview of Painted Turtle Guesthouse

Photo gallery

Featured Image
Premium bedding, free WiFi
Premium bedding, free WiFi
Premium bedding, free WiFi
Front of Property - Evening/Night

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationBastion2 min walk
    Popular LocationNanaimo Museum3 min walk
    Popular LocationOld City Quarter4 min walk
    AirportNanaimo, BC (YCD)13 min drive

Choose dates to view prices

About this area

Nanaimo

Located in Nanaimo, Painted Turtle Guesthouse is near the airport and near the boardwalk. Bastion is a notable landmark, and some of the area's activities can be experienced at Departure Bay Ferry Terminal and Duke Point Ferry Terminal. Looking to enjoy an event or a game while in town? See what's going on at Frank Crane Arena. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and ecotours. Guests appreciate the hostel's central location.
Visit our Nanaimo travel guide
Popular Location

What's nearby

  • Bastion - 2 min walk
  • Nanaimo Museum - 3 min walk
  • Old City Quarter - 4 min walk
  • Protection Island - 2 min drive
  • Nanaimo Aquatic Centre - 3 min drive

Getting around

  • AirportNanaimo, BC (YCD) - 13 min drive

Restaurants

  • Penny's Palapa — 4 min walk
  • Javawocky Coffee House — 4 min walk
  • The Nest Bistro — 4 min walk
  • Gina's Mexican Cafe — 4 min walk
  • Mambo Gourmet Pizza — 5 min walk

About this property

Painted Turtle Guesthouse

Nanaimo hostel in Regional District of Nanaimo, near Bastion
This smoke-free hostel features a bar/lounge, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. All 24 rooms provide conveniences like 8 bathrooms and refrigerators, plus free WiFi and microwaves. Guests will also find stovetops, premium bedding, and rice cookers. Private bathrooms are not ensuite and housekeeping is available on request.
Painted Turtle Guesthouse offers 24 accommodations with complimentary bottled water and rice cookers. Beds feature premium bedding. Full-sized refrigerators/freezers and microwaves are provided.

Rooms have detached private bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Ecotours

Family friendly

  • Full-sized refrigerator
  • Laundry facilities
  • Microwave

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Business services

  • 1 meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • 8 bathrooms
  • Shower

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Free bottled water
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Shared kitchen access
  • Stovetop
  • Toaster

Policies

Check-in

Check-in from 3:30 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 3:30 PM - midnight
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Painted Turtle Guesthouse Hostel Nanaimo
Painted Turtle Guesthouse Hostel
Painted Turtle Guesthouse Nanaimo
Painted Turtle Guesthouse
Painted Turtle Nanaimo
Painted Turtle Guesthouse Nanaimo
Painted Turtle Guesthouse Hostel/Backpacker accommodation

Frequently asked questions

Can I cancel my reservation for free at Painted Turtle Guesthouse and receive a full refund?
Yes, Painted Turtle Guesthouse offers free cancellation on select room rates, because flexibility matters! Please refer to Painted Turtle Guesthouse cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Painted Turtle Guesthouse?
As of Dec 2, 2020, prices found for a 1-night stay for 2 adults at Painted Turtle Guesthouse on Dec 6, 2020 start from CA $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Painted Turtle Guesthouse pet-friendly?
No, pets are not allowed at this property.
How much is parking at Painted Turtle Guesthouse?
This hostel doesn't offer parking.
What time is check-in at Painted Turtle Guesthouse?
Check-in is from 3:30 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Painted Turtle Guesthouse?
Check-out is at 10:00 AM.
Where is Painted Turtle Guesthouse located?
Located in Regional District of Nanaimo, this hostel is steps from Bastion and Nanaimo Museum. Vancouver Island University and Departure Bay Ferry Terminal are also within 3 mi (5 km).
3.9
Good
5 - Excellent
33
4 - Good
44
3 - Okay
10
2 - Poor
1
1 - Terrible
9

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this spot! Always stay here when I’m in Nanaimo. The location is great and the people are lovely.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôte de jeunesse en plein centre-ville. Pas de parking mais parking public adjacent gratuit de 17hr à 8hr
Stayed 2 nights in Aug 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pushy and evasive front end staff. Didn't match photos.
Stayed 1 night in Aug 2020

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
booked a private room for 8 nights, staff still alloweing 2 strangers in 1 room during COVID-19! Signs ignored about masks must be worn. Entire time only 2 out of 6 staff wore any masks! I was on 4th top floor hard on my knees.Only positive Lisa ensured my room was nice and clean.Lied by staff Auckshaw many times about parking!Having lost my job and place during COVID-19, my funds were used for staying here. Auckshaws lying saw me get 3 parking tickets total $90.00! One later reduced to a warning. Constant stress took its toll on me!1 bathroom leaked all over the floor ,other one out of order. I told them about my fines,staff girl on last day said I couldv'e parked underneath nearest parkade open! Auckshaw lied and said:"Oh I didn't know that!"He hasn't apologized,caused me great distress! In business with guests, you need to know about parking.I warn others do not stay here! I didn't trust Auckshaw. In my purse my phone I recorded everything! When I spoke to Auckshaw saying I needed $7 to park for my last night, after all my fines, he denied everything!I said he was a liar for misleading me to stay at the hostel, he yelled,shook his fist and came after me! The other staff member used his arm to hold Auckshaw back! This staff told me "quit your crying because your tears wont work and I dont like it!" I left right away as I didn't felt safe! I called Expedia who called the hostel for 1 night refund. I was refused! I spoke to security guard outside,crying,I told him everything!
Stayed 8 nights in Jul 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Painted Turtle was a lovely place to stay in Nanaimo - the room was clean and the kitchen and common area were very well equipped and clean as well. The staff were helpful in answering our questions and making recommendations.
Stayed 1 night in Mar 2020