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Featured image
Outdoor pool
Outdoor pool
View from Room
Premium bedding, desk, blackout curtains, iron/ironing board

Guest reviews

4.0/5 Very Good
452 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationEscapades Memphrémagog4 min walk
Popular LocationMemphremagog Lake Beach7 min walk
Popular LocationVieux Clocher11 min walk
AirportSherbrooke, QC (YSC)41 min drive

Choose dates to view prices

  • Standard Room, Lake View

    4.3/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 2
    More detailsStandard Room, Lake View
  • Superior Room, 1 Queen Bed Lake View

    4.2/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    More detailsSuperior Room, 1 Queen Bed Lake View
  • Comfort Room (Côté Rue)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsComfort Room (Côté Rue)
  • Comfort Room Plus, Lake view

    4.2/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    More detailsComfort Room Plus, Lake view
  • Superior Room, 2 Queen Beds, Lake View

    4.8/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    More detailsSuperior Room, 2 Queen Beds, Lake View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Magog

Located in Magog, Hotel & Spa Etoile-sur-le-Lac is in a shopping district and on a lake. Escapades Memphrémagog and Magog Marine are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Memphremagog Lake Beach and Mont-Orford National Park. Labyrinthe Magog and Rose des Champs are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing.

Visit our Magog travel guide
Map
Popular Location

What's nearby

  • Escapades Memphrémagog - 4 min walk
  • Memphremagog Lake Beach - 7 min walk
  • Vieux Clocher - 11 min walk
  • Magog Marine - 14 min walk
  • Labyrinthe Magog - 3 min drive

Getting around

  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) - 98 min drive

Restaurants

  • Ancrage — 1 min walk

About this property

Hotel & Spa Etoile-sur-le-Lac

3-star hotel near the beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a sauna. All 51 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Balconies or patios, premium bedding and hairdryers are among the other amenities available to guests.
Hotel & Spa Etoile-sur-le-Lac offers 51 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with cable channels.

This Magog hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 8.75-25.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike hire
  • Ice skating
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Computer station
  • Meeting rooms
  • Conference space (893 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in between 3 PM and 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside regular check-in hours will find an envelope with check-in instructions in a wood box near the hotel’s main entrance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8.75 and CAD 25.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision

Frequently asked questions

Can I cancel my reservation for free at Hotel & Spa Etoile-sur-le-Lac and receive a full refund?
Yes, Hotel & Spa Etoile-sur-le-Lac offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel & Spa Etoile-sur-le-Lac cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Hotel & Spa Etoile-sur-le-Lac pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel & Spa Etoile-sur-le-Lac?
Hotel & Spa Etoile-sur-le-Lac doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM to 11 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is Hotel & Spa Etoile-sur-le-Lac located?
Offering direct access to the beach, this Magog hotel is in a shopping district and within a 10-minute walk of Escapades Memphrémagog and Memphremagog Lake Beach. Vieux Clocher and Magog Marine are also within 15 minutes.

Guest reviews

Overall score and ratings for Hotel & Spa Etoile-sur-le-Lac

4.0
Very Good
5 - Excellent
126
4 - Good
225
3 - Okay
78
2 - Mediocre
17
1 - Poor
6
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Location and cleanliness. Nice and friendly service.

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Hotel was very clean and the staff very helpful and polite.

    Stayed 2 nights in Feb 2020

    2/5

    • Disliked: Property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    What a great spot! Everything you might need is onsite. Expect to pay a decent amount to use the indoor pool or hot tubs. There is a $60 fee for the use of this... and they didn’t even provide bathrobes (I believe it was an additional fee). Most day spas I’ve been to have nice lotions and products to try in the locker rooms. This one was not equipped with any toiletries. Or English instructions for the use of the equipment. Rooms were gorgeous. Ours was a lake view. But our view was blocked by 4-5 trees. We had some food in the pub which was delicious.

    Stayed 1 night in Dec 2019