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Overview of Hotel & Spa Etoile-sur-le-Lac

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
View from Room
Premium bedding, desk, blackout drapes, iron/ironing board

Hotel & Spa Etoile-sur-le-Lac

3 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEscapades Memphrémagog4 min walk
    Popular LocationMemphremagog Lake Beach7 min walk
    Popular LocationVieux Clocher11 min walk
    AirportSherbrooke, QC (YSC)41 min drive

Choose dates to view prices

  • Superior Room, 2 Queen Beds, Lake View

    4.7/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Comfort Room Plus, Lake view

    4.2/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Superior Room, 1 Queen Bed Lake View

    4.2/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Comfort Room (Côté Rue)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Standard Room, Lake View

    4.3/5 guest room rating

    Room amenities

    • Lake view
    • Sleeps 2
    • 1 Queen Bed OR 1 Double Sofa Bed
    More details

About this area

Magog

Located in Magog, Hotel & Spa Etoile-sur-le-Lac is in a shopping district and on a lake. Escapades Memphrémagog and Magog Marine are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Memphremagog Lake Beach and Mont-Orford National Park. Le Monde de TiKito Family Fun Center and Labyrinthe Magog are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.
Popular Location

What's nearby

  • Escapades Memphrémagog - 4 min walk
  • Memphremagog Lake Beach - 7 min walk
  • Vieux Clocher - 11 min walk
  • Merry House - 11 min walk
  • Magog Marine - 14 min walk

Getting around

  • Trudeau International Airport (YUL) - 98 min drive

Restaurants

  • Ancrage — 1 min walk
  • Cantine du Lac — 6 min walk
  • Café St-Michel — 12 min walk
  • Microbrasserie la Memphre — 12 min walk
  • Pinocchio — 12 min walk

About this property

Hotel & Spa Etoile-sur-le-Lac

3-star hotel near the beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a sauna. All 51 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and TVs with cable channels. Balconies or patios, premium bedding, and hair dryers are among the other amenities available to guests.
Hotel & Spa Etoile-sur-le-Lac offers 51 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels.

This Magog hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 8.75-25.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Ice skating
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Computer station
  • Meeting rooms
  • Conference space (893 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside regular check-in hours will find an envelope with check-in instructions in a wood box near the hotel’s main entrance.

Renovations and closures

This property is closed from January 18 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.75 and CAD 25.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Etoile-sur-le-Lac
Etoile-sur-le-Lac Magog
Hotel Etoile-sur-le-Lac
Hotel Etoile-sur-le-Lac Magog
Hotel & Spa Etoile-Sur-Le-Lac Magog, Quebec
Hotel And Spa Etoile-Sur-Le-Lac
Hotel Spa Etoile sur le Lac
& Spa Etoile Sur Le Lac Magog
Hotel & Spa Etoile-sur-le-Lac Hotel
Hotel & Spa Etoile-sur-le-Lac Magog
Hotel & Spa Etoile-sur-le-Lac Hotel Magog

Frequently asked questions

Can I cancel my reservation for free at Hotel & Spa Etoile-sur-le-Lac and receive a full refund?
Yes, Hotel & Spa Etoile-sur-le-Lac offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel & Spa Etoile-sur-le-Lac cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel & Spa Etoile-sur-le-Lac have a pool?
Yes, this property has an outdoor pool.
Is Hotel & Spa Etoile-sur-le-Lac pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel & Spa Etoile-sur-le-Lac?
Hotel & Spa Etoile-sur-le-Lac doesn't offer parking.
What time is check-in at Hotel & Spa Etoile-sur-le-Lac?
Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at Hotel & Spa Etoile-sur-le-Lac?
Check-out is at 11 AM.
Where is Hotel & Spa Etoile-sur-le-Lac located?
Offering direct access to the beach, this Magog hotel is in a shopping district and within a 10-minute walk of Escapades Memphrémagog and Memphremagog Lake Beach. Vieux Clocher and Magog Marine are also within 15 minutes.
4.0
Very good
Rating 5 - Excellent. 137 out of 491 reviews
5 - Excellent 28%
Rating 4 - Good. 240 out of 491 reviews
4 - Good 49%
Rating 3 - Okay. 89 out of 491 reviews
3 - Okay 18%
Rating 2 - Poor. 17 out of 491 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 491 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service,
excellent service, always friendly and willing to help you.
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
Stayed 2 nights in Aug 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Nice room with view on the boardwalk and the lake but poor service
Stayed 2 nights in Aug 2020

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