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Overview of Best Western Hotel Universel Drummondville

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Guest reviews

4.2 / 5Very Good
1,305 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationCentrexpo Cogeco Drummondville15 min walk
Popular LocationDrummondville Golf and Curling Club3 min drive
Popular LocationLe Village Quebecois d'Antan7 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Suite, 1 Queen Bed, Non Smoking, Refrigerator

    Room amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking, Refrigerator

    Room amenities

    • Sleeps 2
    More details
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator

    3.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More details

About this area

Drummondville

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention centre. Drummondville Golf and Curling Club and Drummond Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Le Village Quebecois d'Antan and Ferme du Bassin. Spend some time exploring the area's activities, including kayaking, golf lessons and golfing.

Popular Location

What's nearby

  • Centrexpo Cogeco Drummondville - 15 min walk
  • Drummondville Golf and Curling Club - 3 min drive
  • Maison des arts Desjardins Drummondville - 4 min drive
  • Wodyatt Park - 4 min drive
  • Le Village Quebecois d'Antan - 7 min drive

Getting around

  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) - 88 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-friendly hotel connected to the convention centre in Drummondville with free breakfast
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. All 116 rooms boast deep soaking bathtubs, and offer free WiFi and memory foam beds. MP3 docking stations and first-run films are standard, as are TVs with satellite channels.
Best Western Hotel Universel Drummondville offers 116 forms of accommodation with MP3 docking stations and free newspapers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free on-the-go breakfast available daily 6:30 AM–9:00 AM
1 restaurant
1 bar

Things to do

24-hour fitness centre
18 holes of golf
Children's pool
Indoor pool
Hot tub

Family friendly

Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
French

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (30000 square feet of space)

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Cots/infant beds (surcharge)
Linens
Memory foam mattress
Rollaway/extra beds (surcharge)

Bathroom

Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch TV
First-run films
MP3 dock
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Mini fridge

More

Desk
Free local calls
Free newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in between 4 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night
Dogs and cats only
2 per room (up to 80 lb/36 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 10.0 per night.
Cots (infant beds) are available for CAD 10.0 per night

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Universel
Best Western Universel Drummondville
Best Western Universel
Best Western Plus Hotel Universel Drummondville

Guest reviews

4.2
Very Good
5 - Excellent
507
4 - Good
579
3 - Okay
150
2 - Mediocre
47
1 - Poor
22
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff were awesome to deal with, espically the front desk girl. The hotel room was modern, clean and very big. Lots of parking at the hotel. Currently the restuant was under renovations. The only thing i didnt like was the 12.99 breakfast charge. When i went back to review expedia, i noticed that the free breakfast only came with certain room rates. It was no biggy tho, macdonalds was around the corner for cheaper breakfast. Overall nice hotel

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020