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Best Western Hotel Universel Drummondville

Photo gallery for Best Western Hotel Universel Drummondville

Featured Image
Indoor pool
Indoor pool
Indoor pool
Memory foam beds, desk, laptop workspace, blackout drapes

Overview of Best Western Hotel Universel Drummondville

Best Western Hotel Universel Drummondville

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
915 rue Hains, Drummondville, QC, J2C3A1

Explore the area

  • Popular LocationCentrexpo Cogeco Drummondville15 min walk
  • Popular LocationDrummondville Golf and Curling Club4 min drive
  • Popular LocationLe Village Quebecois d'Antan6 min drive

Choose dates to view prices

About this area

Drummondville

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention center. Don't miss out on a visit to Le Village Quebecois d'Antan. Spend some time exploring the area's activities, including golf lessons, snowmobiling, and sledding.

What's nearby

  • Centrexpo Cogeco Drummondville - 15 min walk
  • Maison des arts Desjardins Drummondville - 4 min drive
  • Wodyatt Park - 4 min drive
  • Drummondville Golf and Curling Club - 4 min drive
  • Le Village Quebecois d'Antan - 6 min drive

Getting around

  • Trudeau International Airport (YUL) - 88 min drive

Restaurants

  • Tim Hortons — 4 min walk
  • Casa Du Spaghetti — 12 min walk
  • Pâtisserie Boulangerie Ludovic — 4 min drive
  • Dairy Quee — 4 min drive
  • Le 200 Brock — 5 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-friendly hotel connected to the convention center in Drummondville with free parking
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 116 rooms boast deep soaking tubs and offer free WiFi and memory foam beds. MP3 docks and first-run movies are standard, as are TVs with satellite channels.
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 7-25 for adults and CAD 5-12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station
  • Conference center (30000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch TV
  • First-run movies
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Dogs and cats welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7 and CAD 25 for adults, CAD 5 and CAD 12 for children (approximately)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 405 out of 988 reviews
5 - Excellent 41%
Rating 4 - Good. 430 out of 988 reviews
4 - Good 44%
Rating 3 - Okay. 103 out of 988 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 988 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rnjoyed the pool and the room was great. We have a dog so it was great to have access to the parking lot to take him out. However, I found that the parking lot and the surrounding green space had a lot of cigarette butts and garbage which I didn't like so much especially with a dog.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bead are best
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We have a nice time in Drummondville and the hotel was amazing
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
A nice facility. We were travelling so did not have much time for “extras”. We were disappointed with the restaurant as we were told there was no availability. It would be nice if there was a dedicated section set aside for hotel guests.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very quiet. Friendly check in staff who didn’t mind speaking English :^)
Stayed 1 night in Jul 2021