Title: Hôtel Universel in Rivière-du-Loup (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Universel in Rivière-du-Loup Travelers splash in the indoor pool with waterslide or gather around the firepit at this Rivière-du-Loup hotel offering 24-hour services and convenient self-parking ## Photo gallery for Hôtel Universel in Rivière-du-Loup ![Front of property - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/a9a12a77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Excellence Room 2 Queen Beds - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/e69ce2af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/6c2476c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/f2b80e64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, international cuisine - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/a5fbb187.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Universel in Rivière-du-Loup offers an indoor pool with waterslide and lifeguard. Enjoy a firepit for evening relaxation and dine at Restaurant Boreal with international cuisine. Free WiFi, extended parking, outdoor furniture, and multilingual staff enhance your stay. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4003781&PinnedHotelID=4003781&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Classic Room, 2 Queen Beds ![Hypo-allergenic bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/ac296342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds 8.8 Excellent 116 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 312 sq ft - 4 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Excellence Room 2 Queen Beds ![Excellence Room 2 Queen Beds](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/e69ce2af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Excellence Room 2 Queen Beds 8.6 Excellent 48 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 312 sq ft - 5 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/0fbf117d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.2 Wonderful 54 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 312 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Excellence Room ![Excellence Room](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/4a77e840.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Excellence Room 7.6 Good 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 312 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Privilege Club Room ![Privilege Club Room](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/52bdfde0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Club Room 9.0 Wonderful 29 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 325 sq ft - Sleeps 4 - 1 Queen Bed OR 1 Double Murphy Bed ### View all photos for Classic Room, 1 Queen Bed ![Hypo-allergenic bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/591f5249.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed 9.4 Exceptional 46 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 312 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Classic Room, 2 Queen Beds, Pool View ![Hypo-allergenic bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4010000/4003800/4003781/ac296342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds, Pool View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV - 4 bedrooms - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRiviere-Du-Loup-Hotels-Hotel-Universel-In-Riviere-Du-Loup.h4003781.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRiviere-Du-Loup-Hotels-Hotel-Universel-In-Riviere-Du-Loup.h4003781.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.81999%2C-69.55974&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4svmTaeaxz9AERCm7s0j9sd_wPQ=) 311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4 #### What's nearby - Musee du Bas St Laurent \- 18 min walk \- 1.6 km - Cegep De Riviere-du-Loup \- 2 min drive \- 1.9 km - Grand Portage Regional Hospital \- 3 min drive \- 1.9 km - Parc des Chutes \- 4 min drive \- 3.0 km - Riviere-du-Loup Saint-Simeon Ferry \- 9 min drive \- 8.9 km #### Restaurants - ‪McDonald's - ‬13 min walk - ‪L'Innocent - ‬3 min drive - ‪Subway - ‬17 min walk - ‪Tim Hortons - ‬15 min walk - ‪L'Estaminet - ‬4 min drive ## About this property ### Hôtel Universel in Rivière-du-Loup Upscale family-friendly hotel connected to the convention center You can look forward to a firepit, dry cleaning/laundry services, and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a body treatment, a massage, or a body scrub at UniverSpa, the onsite spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi. Other perks include: - An indoor pool along with a waterslide and a lifeguard on site - Free self parking and extended parking - Cooked-to-order breakfast (surcharge), an electric car charging station, and ATM/banking services - Luggage storage, a 24-hour front desk, and massage treatment rooms - Guest reviews say great things about the pool, helpful staff, and location Room features All 300 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Recycling and LED light bulbs - Bathrooms with hair dryers - Flat-screen TVs with cable channels - Refrigerators, microwaves, and free infant beds ## Similar properties ![Indoor spa tub](https://images.trvl-media.com/lodging/32000000/31950000/31943000/31942993/1292802f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Levesque Rivière-du-Loup - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,975 reviews CA $177 CA $211 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=31942993&PinnedHotelID=31942993&HadPinnedHotel=true®ionId=-1&adults=2) ![Loft, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/28100/28013/806e5147.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Riviere-Du-Loup Rivière-du-Loup - Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 1,080 reviews CA $127 CA $151 total includes taxes & fees Jan 11 - 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Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=5920&PinnedHotelID=5920&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101110000/101105600/101105563/e27a632a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Fraser Motel Rivière-du-Loup - Pet friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 560 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=101105563&PinnedHotelID=101105563&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served](https://images.trvl-media.com/lodging/11000000/10490000/10481600/10481577/6dd96d32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Cartier Rivière-du-Loup - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,000 reviews CA $120 CA $143 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=10481577&PinnedHotelID=10481577&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/5000000/4300000/4294800/4294757/8b36a7dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Au Vieux Piloteux Rivière-du-Loup - Pool - Pet friendly - Parking included - Free WiFi 8.4 Very good 1,005 reviews CA $119 CA $142 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4294757&PinnedHotelID=4294757&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1680000/1674700/1674662/e0bdcc2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auberge De La Pointe Rivière-du-Loup - Pool - Hot tub - Spa - Free airport shuttle 9.2 Wonderful 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1674662&PinnedHotelID=1674662&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Multiple Beds](https://images.trvl-media.com/lodging/17000000/16420000/16415500/16415460/099de5c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Motel de la Montagne Saint-Pascal - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 726 reviews CA $120 CA $155 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16415460&PinnedHotelID=16415460&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96550000/96548300/96548219/5ed697d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auberge Akamaraska Kamouraska - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 286 reviews CA $124 CA $154 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=96548219&PinnedHotelID=96548219&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free extended parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person - A bar/lounge - A restaurant ### Restaurants on site - Restaurant - Boreal ### Things to do - 24-hour gym - Bicycle storage - Billiards/pool table - Full-service spa - Indoor pool - Waterslide ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Lifeguards on site - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 183 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Firepit - Outdoor furniture ### Full-service spa - 12 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Built in 1973 - Fireplace in lobby - Lifeguards - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding ### Bathroom - Hair dryer ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Recycling - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 11 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person - Pet fee: CAD 40.24 per pet (varies based on length of stay) - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Spa fee: CAD 45 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Property Registration Number 054854, 2026-11-30 ### We should mention Pool access available from 8:30 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa ### Property is also known as Hôtel Universel in Rivière-du-Loup Universel in Rivière-du-Loup Hôtel Universel Rivière-du-Loup Riviere Du Loup Hôtel Universel Rivière-du-Loup Universel Rivière-du-Loup Riviere Du Loup Universel Rivière-du-Loup Hôtel Universel in Rivière du Loup Universel In Riviere Du Loup Hôtel Universel in Rivière du Loup Hôtel Universel in Rivière-du-Loup Hotel Hôtel Universel in Rivière-du-Loup Rivière-du-Loup Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup ## Frequently asked questions ### Does Hôtel Universel in Rivière-du-Loup have a pool? ### How much does it cost to stay at Hôtel Universel in Rivière-du-Loup? ### Is Hôtel Universel in Rivière-du-Loup pet-friendly? ### How much is parking? ### What time is check-in at Hôtel Universel in Rivière-du-Loup? ### What time is check-out at Hôtel Universel in Rivière-du-Loup? ### Where is Hôtel Universel in Rivière-du-Loup located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hôtel Universel in Rivière-du-Loup Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 1,143 8 - Good 509 6 - Okay 205 4 - Poor 80 2 - Terrible 47 ## Reviews ### 10/10 Excellent #### Wylie Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Pool and room were great ##### Wylie Stayed 1 night in Dec 2025 ### 8/10 Good #### Nicole Dec 29, 2025 Liked: Cleanliness, property conditions & facilities Friendly staff, clean rooms, and right of the highway ##### Nicole Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Spencer Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast. Friendly staff. Clean and comfortable room ##### Spencer Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Anita Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and amenities were great ##### Anita Stayed 1 night in Nov 2025 ### 8/10 Good #### Isabelle Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was ok for the price. Clean and good service. ##### Isabelle Stayed 1 night in Dec 2025 ### 8/10 Good #### Kim Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean. Staff helpful ##### Kim Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sydney Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice quiet stay, exactly what we needed. ##### Sydney Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ghislain Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We went for a walk upon arrival and felt safe, supper and breakfast at Boreal restaurant was delicious and decently priced!! ##### Ghislain Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Judy Sep 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Restaurant excellent food and service ##### Judy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Youssef Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean property for a night layover on our trip back ##### Youssef Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Warren Aug 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean modern rooms and a nice restaurant. ##### Warren Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jenny Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staff and clean hotel. Pool side rooms can be a little noisy if you need an earlier night ( open until 10pm ) and it was loud with music playing, but we had chosen that room so I will know for next time. Also a strong smell of chemicals from the pool in those rooms so that’s worth considering if you are thinking of getting a pool view. The restaurant was very nice and the food was excellent. I would definitely recommend this hotel. ##### Jenny Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Deborah Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless. Staff was pleasant and informative! ##### Deborah Stayed 1 night in Nov 2025 ### 6/10 Okay #### Ulandi Nov 10, 2025 Liked: Cleanliness I would rather have a room that does not border the pool next time. Breakfast at the restaurant was wonderful. ##### Ulandi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Arthur Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bilingual staff made my stay very comfortable. Recommend highly!! ![](https://a.travel-assets.com/ugc/hotel-reviews/17ab3ea7-8129-4f72-b215-d6d7db354d6d-1760629280552.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0a9ce29-5b9b-4b9f-936e-9fdf86e01c37-1760629281279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arthur Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Steven Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has been renovated extensively since our last visit several years ago. The rooms are very nice and the food in the restaurant is excellent. ##### Steven Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Anton C Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fall bike trip The hotel was great, clean and comfortable. The restaurant was also very good. ##### Anton C Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Frederic Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely experience after 12 hour drive. I highly recommend this hotel. Extremely courteous staff and impeccably clean room. ##### Frederic Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vanessa Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool! ##### Vanessa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Linda Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay so much here that we booked a second time on our way back from New Brunswick. The room was spacious, and the major win was the access to the patio door directly from the room to take out our dog. We will definitely come back! ##### Linda Stayed 1 night in Oct 2025 ### 8/10 Good #### Elissa Oct 16, 2025 Liked: Cleanliness, property conditions & facilities I usually stay here enroute from N.S. to Montreal. Well-appointed rooms. A kid-sized pool. A restaurant and b ##### Elissa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Greg Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are excellent. We are anglophone but had not trouble - everyone wanted to help. When we arrived I came down with a violent flu and we could not go on. The staff were so helpful in extending our stay and getting my wife some coffee and food to tide her over outside restaurant hours. Tonight I just wanted some toast. Closed again - but my returned with toast - no charge - "Merry Christmas". We will always plan to stay here on our way to Ottawa. ##### Greg Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rhonda Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and safe ##### Rhonda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### James Dec 30, 2025 Liked: Cleanliness, staff & service, amenities We have always stayed at Universel when driving from Shediac to Ottawa. Pretty close to halfway point. They accept our dog but with a $35 fee. Easy and quick checkin. The restaurant is fantastic (Le Boreal), highly recommend the sous-vide beef or pork cheeks. So freaking good and not overly expensive. Our only issue is the room heater would not shutoff no matter how I set it. So room was very warm. I’m sure they would’ve moved us but we were exhausted and didn’t want to repack. ##### James Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marlene Sep 9, 2025 Liked: Cleanliness, amenities Clean, bright and modern. 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