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Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Similar properties

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Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on Mar 27, 2023 start from CA $162.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of CAD 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in is from 4 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

Located in the heart of Rivière-du-Loup, this spa hotel is within 2 mi (3 km) of Musee du Bas St Laurent, Cegep De Riviere-du-Loup, and Club De Golf De Riviere-Du Loup. Grand Portage Regional Hospital and Parc des Chutes are also within 3 mi (5 km).

Can I cancel my reservation for free at Hôtel Universel in Rivière-du-Loup and receive a full refund?

Yes, Hôtel Universel in Rivière-du-Loup offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Universel in Rivière-du-Loup cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 844 out of 1609 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 513 out of 1609 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 165 out of 1609 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 56 out of 1609 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 31 out of 1609 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Travelled with family
Liked: Staff & service
Could have been cleaner Could have used a few more towels
Stayed 1 night in Mar 2023

10/10 Excellent

Elena, Acton

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Decent hotel. Got upgraded to a better room for free. Clean, smells good. Renovated rooms is a plus. Well stocked room with towels and microwave and coffee maker. Too bad the restaurant was closed.
Stayed 2 nights in Mar 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely location, clean modern room. Bedding also nice. Mattress a little too firm for my liking - although this is a personal preference.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fireplace outside is a very cool and unique feature. the pool was amazing for our kids, and the staff were absolutely delightful. Our room was spotless and ready on time, with easy access to our vehicle through the locking glass door. Staying again soon!

10/10 Excellent

Susan, Windham

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to this property several times. LOVE it! Incredibly friendly staff, newly remodeled areas, amazing food--love the bar too!
Stayed 1 night in Feb 2023

10/10 Excellent

Lynda

Stayed 1 night in Feb 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a good location just off the highway. It’s a nice building, comfortable pillows, clean room. The staff were polite. I forgot my sunglasses and I emailed and called the next day but no one responded so that was disappointing. I was making a long haul drive and it was a good spot to stop. I liked that there was a small fridge in the room.
Stayed 1 night in Jan 2023

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Jan 2023

4/10 Poor

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff service was poor upon arrival. Room service was an hour late and were rude when we called after 40mins past arranged time. Facilities are lovely but customer service is very poor. Did not receive any VIP perks even though hotel advertising states I was eligible.
Stayed 1 night in Jan 2023