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Hôtel Universel in Rivière-du-Loup

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Outdoor spa tub
Classic Room, 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished
Standard Room, 2 Queen Beds (Excellence) | Hypo-allergenic bedding, individually decorated, individually furnished

Overview of Hôtel Universel in Rivière-du-Loup

VIP Access

Hôtel Universel in Rivière-du-Loup

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
311, boul. Hotel-de-Ville, Riviere Du Loup, QC, G5R 5S4

Explore the area

  • Popular LocationClub De Golf De Riviere-Du Loup3 min drive
  • Popular LocationGrand Portage Regional Hospital4 min drive
  • Popular LocationCegep De Riviere-du-Loup6 min drive
  • AirportRiviere du Loup, QC (YRI)9 min drive

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About this area

Riviere Du Loup

Located in Riviere Du Loup, Hôtel Universel in Rivière-du-Loup is connected to the convention center. Musee du Bas St Laurent and Manoir Fraser are cultural highlights, and some of the area's activities can be experienced at Club De Golf De Riviere-Du Loup and Riviere-du-Loup Saint-Simeon Ferry. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Visit our Riviere Du Loup travel guideOpens in a new window
Map

What's nearby

  • Club De Golf De Riviere-Du Loup - 3 min drive
  • Grand Portage Regional Hospital - 4 min drive
  • Parc de la Croix - 5 min drive
  • Cegep De Riviere-du-Loup - 6 min drive
  • Parc des Chutes - 8 min drive

Restaurants

  • Tim Hortons - 13 min walk
  • Restaurant Le Saint-Patrice - 16 min walk
  • Mikes - 3 min drive
  • Le Taxi - 3 min drive
  • L'intercolonial - 3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

4-star hotel connected to the convention center
Consider a stay at Hôtel Universel in Rivière-du-Loup and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Treat yourself to a Swedish massage, a body wrap, or a manicure/pedicure at UniverSpa Nordik, the onsite spa. The onsite restaurant, Restaurant, features international cuisine. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and meeting rooms
  • Luggage storage, ATM/banking services, and massage treatment rooms
  • Guest reviews say great things about the family-friendly amenities
Room features
All 300 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 7-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (183 square feet)
  • Meeting rooms

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 4 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 7 and CAD 16 per person (approximately)
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Riviere Du Loup
Hôtel Universel in Rivière-du-Loup Hotel Riviere Du Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on Dec 4, 2022 start from CA $153.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of CAD 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in is from 4 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

Located in the heart of Riviere Du Loup, this spa hotel is within 2 mi (3 km) of Musee du Bas St Laurent, Cegep De Riviere-du-Loup, and Club De Golf De Riviere-Du Loup. Grand Portage Regional Hospital and Parc des Chutes are also within 3 mi (5 km).

Can I cancel my reservation for free at Hôtel Universel in Rivière-du-Loup and receive a full refund?

Yes, Hôtel Universel in Rivière-du-Loup offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Universel in Rivière-du-Loup cancellation policy on our site for more details about any exclusions or requirements.

Hôtel Universel in Rivière-du-Loup Reviews

Hôtel Universel in Rivière-du-Loup Reviews

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 865 out of 1654 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 541 out of 1654 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 163 out of 1654 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 56 out of 1654 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 29 out of 1654 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Good

Calvin
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am English and the staff spoke English and were very helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Sandra
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!
Stayed 1 night in Nov 2022

6/10 Okay

Pedro, Montreal
Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
disappointed that the water slide didn't work. I called the property in advance and they told me that the water slide was working, but it was not working when we got there
Stayed 1 night in Oct 2022

10/10 Excellent

William, Markham
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and bed comfortable
Stayed 1 night in Oct 2022

10/10 Excellent

John
Travelled with partner
Liked: Cleanliness, staff & service
👍
Stayed 1 night in Oct 2022

8/10 Good

barb
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean! enjoyed our stay … the pizza was good and service also ! We would stay again !
Stayed 1 night in Oct 2022

4/10 Poor

Mark
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was asked to give a $200.00 dep for dog, paid by mastercard then bever got a receipt. Left in am checking out again never received a receipt for hotel stay, have no idea what they will charge to my card - custmer service terrible
Stayed 1 night in Oct 2022

8/10 Good

diane
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very clean and pleasant
Stayed 1 night in Oct 2022

10/10 Excellent

Andre
Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I want to particularly highlight the wonderful lofeguard staff at the swimming pool who really love what they do and supported my son who is a newer swimmer and encouraged him to work on his skills! Particularly the lady working Sunday Oct 9, 2022 in the evening. Merci beaucoup!
Stayed 3 nights in Oct 2022

4/10 Poor

Sarah
Business traveller
Liked: Amenities
Disliked: Staff & service
We were givin the wrong room number twice. The first time the key didn’t work for one room and turns out the guy wrote the wrong number down and second time we were givin keys to a room where guests were already staying.
Stayed 1 night in Oct 2022