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Hôtel Universel in Rivière-du-Loup

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
1,826 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Musee du Bas St Laurent
    19 min walk
  • Popular Location
    Cegep De Riviere-du-Loup
    2 min drive
  • Popular Location
    Grand Portage Regional Hospital
    4 min drive
  • Airport
    Riviere du Loup, QC (YRI)
    9 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Classic Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Classic Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds (Prestige)

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds (Excellence)

    Room Amenities

    • Sleeps 4
    More details
  • Exclusive Double Room, 1 Bedroom, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    More details

About this area

Riviere Du Loup

Hôtel Universel in Rivière-du-Loup is located near the boardwalk and in an area with good shopping. Manoir Fraser and Pot-a-l'Eau-de-Vie are local landmarks, and the area's natural beauty can be seen at Parc des Chutes and Parc de la Croix.

What's nearby

  • Popular Location
    Musee du Bas St Laurent - 19 min walk
  • Popular Location
    Cegep De Riviere-du-Loup - 2 min drive
  • Popular Location
    Grand Portage Regional Hospital - 4 min drive
  • Popular Location
    Parc des Chutes - 4 min drive
  • Popular Location
    Parc de la Croix - 6 min drive

Restaurants

  • Where to eat
  • La Verriere – Restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • The Bistro Rialto – Restaurant offering Italian cuisine. Serves lunch and dinner.

About this property

Hôtel Universel in Rivière-du-Loup

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 4 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CAD 25 per pet, per stay.
  • 2 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 7 and CAD 15 per person (approximately)
  • Pet fee: CAD 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–1 PM: CAD 7-15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (183 square feet)

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Soundproofing
  • Window screens

Nearby things to do

Activities

  • Bike hire
  • Golf lessons
  • Golf
  • Hiking/biking trails
  • Snowmobiling
  • Whale watching

Where to eat

  • La Verriere – Restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • The Bistro Rialto – Restaurant offering Italian cuisine. Serves lunch and dinner.
4.3

Excellent

5 - Excellent
835
4 - Good
777
3 - Okay
154
2 - Mediocre
48
1 - Poor
12
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

Convenient access outdoors through a patio door. Faint humidity smell, chlorine like, not overwhelming. Very attentive personnel.

Stayed 3 nights in Nov. 2019

5/5 Excellent

We really liked the adjustable room lighting. That was an excellent touch!

Stayed 1 night in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

4/5 Good

For the right price, it's a good spot to stay. I would stay there again.

Stayed 1 night in Oct. 2019

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