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Hôtel Spa Excelsior

Star Rating
3.5 out of 5

Information

Reviews

3.7 / 5Good
1,025 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Au Pays des Merveilles
    9 min walk
  • Popular Location
    Ski Chantecler
    19 min walk
  • Popular Location
    Le Chantecler Golf Club
    5 min drive
  • Airport
    Montreal, QC (YMX-Mirabel Intl.)
    32 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 Queen Bed, Single Whirlpool Tub, Balcony

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 King Bed, Single Whirlpool Tub, Balcony

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony

    Room Amenities

    • Sleeps 4
    More details
  • Excelsior Room, 1 Queen Bed with Sofabed, Single Whirlpool Tub, Seasonal Fireplace

    Room Amenities

    • Sleeps 4
    More details
  • Excelsior Room, 1 King Bed, Single Whirlpool Tub , Seasonal Fireplace

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 Queen Bed with Sofa bed, Balcony, Seasonal Fireplace

    Room Amenities

    • Sleeps 4
    More details
  • Excelsior Room, 2 Queen Beds, Single Whirlpool Tub, Seasonal Fireplace

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, 2 Queen Beds, Balcony, Seasonal Fireplace

    Room Amenities

    • Sleeps 4
    More details
  • Romantic Room, 1 King Bed, Double Jetted Tub, Balcony, Seasonal Fireplace

    Room Amenities

    • Sleeps 2
    More details

About this area

Sainte-Adele

Located in Sainte-Adele, Hôtel Spa Excelsior is in an area with good shopping. Polar Bear's Club and Mont Saint-Sauveur are worth checking out if an activity is on the agenda. Au Pays des Merveilles and Village du Pere Noel are also worth visiting.

What's nearby

  • Popular Location
    Au Pays des Merveilles - 9 min walk
  • Popular Location
    Ski Chantecler - 19 min walk
  • Popular Location
    Le Chantecler Golf Club - 5 min drive
  • Popular Location
    Village du Pere Noel - 6 min drive
  • Popular Location
    Belle Neige - 9 min drive

Getting around

  • Saint-Jerome Station - 30 min drive
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) - 57 min drive

Restaurants

  • Where to eat
  • Amadeus – Serves breakfast, lunch and dinner, happy hour available.

About this property

Hôtel Spa Excelsior

3.5-star hotel with full-service spa and restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub and a seasonal outdoor pool are on-site. All 51 rooms provide complimentary wireless Internet access, coffee/tea makers and TVs. Hairdryers, showers and phones are among the other amenities that guests will find.
Hôtel Spa Excelsior offers 51 forms of air-conditioned accommodation with coffee/tea makers and complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and a hairdryer. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 10.95 for adults and CAD 7.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Hôtel Spa Excelsior Sainte-Adele
  • Hôtel Spa Excelsior
  • Spa Excelsior Sainte-Adele
  • Hotel Spa Excelsior Sainte-Adele, Quebec, Canada

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee daily 8 AM–10:30 AM: CAD 10.95 for adults and CAD 7.95 for children
  • 1 restaurant

Things to do

  • Basketball
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Tennis
  • Volleyball

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • No lifts

Guest services

  • Daily housekeeping

Languages spoken

  • English
  • French

Business services

  • Meeting rooms

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Phone

Nearby things to do

Where to eat

5 - Excellent
244
4 - Good
424
3 - Okay
227
2 - Mediocre
97
1 - Poor
33
3.9
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.6
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Clean and great service. Loved the pool and like the food

Stayed 2 nights in Dec. 2019

1/5

  • Disliked: Staff & service, property conditions & facilities

The hotel proceeded to charge us an extra $95 for my children, claiming that i didnt properly register them through expedia even though we did. My receipt with expedia showed i paid an extra $15 per night for the " additional guests" but the hotel said that fee for a young child and therefore incorrect because my son was 15. They wouldnt even use the fee I had already paid towards what they claimed was the correct fee. Now I've paid for my son twice. Hotel staff was also very rude. Our family had a total of 5 rooms and all of us with kids had the same issue. Another guest in our party paid for a King sized bed and jacuzzi tub only to be stuck in a room with a queen sized bed with no tub and the hotel said nothing and offered no credit for the loss. Would NOT recommend!!!

Stayed 2 nights in Nov. 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool & jacuzzi was great. My children loved playing in the pool, even though I am not 100% about the cleanliness of the pool.... The hotel room was freezing! There was dust all over the coffee machine in the washroom & (gag) a hair in the coffee machine where the filter was supposed to be. I think the hotel was very unkempt & I will be asking for some sort of refund. Pls do not stay at this hotel.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay; the restaurant was especially good.

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

The waitress was drunk and really stressful. We were there to enjoy our evening and relax but she didn’t help at all. That was totally a wrong start and it’s really weird and awkward when you want to start the fireplace because it needs to be start by an employee when we were able to do it ..

Stayed 1 night in Nov. 2019

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