We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority, However your reservations was booked for a room with 1 King bed and we did our best to make accommodations for you. Thank you for your feedback.

Thank you for your feedback I will let our maintenance team know so they can take a look at the shower.

Thank you for staying with us.

We apologize for any inconvenience caused by the pool closure during your stay. Thank you for bringing this to our attention. We understand the importance of the pool amenity for our guests, and we're sorry for any disappointment this may have caused. Please rest assured that the pool closure was necessary for maintenance reasons, and we've since resolved the issue. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable experience, including full access to our pool.Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pool being under maintenance during your stay. Ensuring the safety and comfort of our guests is our top priority, and we're working diligently to resolve the issue as quickly as possible. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for your fantastic rating! We're delighted that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back for another five-star stay soon!Warm regards,Studio Inn & Suites at Promenade Downey

We're thrilled to hear that you had an amazing experience with your room! Thank you for your fantastic rating and for choosing to stay with us. If there's anything else we can do to make your stay even better or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for your excellent rating! We're thrilled that you had a wonderful experience during your stay with us. If there's anything we can do to maintain or exceed this level of satisfaction in the future, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another five-star stay soon.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We are deeply concerned to hear about your experience, and we take reports of pests very seriously. Upon thorough inspection of the room, we found no evidence of cockroaches. However, your comfort and satisfaction are our utmost priorities, and as a gesture of goodwill, we have processed a refund for your inconvenience.We apologize for any distress this may have caused and assure you that we have taken appropriate measures to address the situation. If there is anything else we can do to assist you further, please do not hesitate to reach out.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We're sorry to hear that you didn't have the opportunity to experience our hotel during your intended stay. If there's anything specific that led to this decision or if you encountered any challenges during the booking process, please let us know so we can address it accordingly. Your feedback is important to us, and we strive to ensure every guest has a positive experience, whether they stay with us or not. If there's anything we can do to assist you further or if you plan to visit in the future, please don't hesitate to reach out.Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for your excellent rating! We're delighted to know that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for your excellent rating! We're delighted to know that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We sincerely apologize for the disruptive experience you had during your stay. Your comfort and peace of mind are our utmost priorities, and we regret falling short of delivering a quiet and relaxing environment. We take noise complaints very seriously, and we are disappointed to learn that our efforts to control disturbances were not effective during your visit. Please rest assured that we are investigating the situation and taking steps to prevent similar incidents in the future.Additionally, we apologize for the violation of our no-smoking policy and the odor of smoke in your room. We will reinforce our policies and take necessary measures to ensure compliance from all guests.Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. It is our hope that you will give us another opportunity to provide you with the exceptional stay you deserve. Please feel free to contact us directly if there is anything further we can assist you with.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating and take your comments seriously. We're sorry to hear that your experience fell short of expectations. Please know that we are continuously working to improve our services and facilities, and your feedback will help us in that process. If there are specific areas where we can improve, we would appreciate hearing more details so we can address them accordingly. Thank you again for your stay, and we hope to have the opportunity to better serve you in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We're deeply sorry to hear about your experience with bed bug bites during your stay. Providing a comfortable and safe environment for our guests is our utmost priority, and we take reports of such issues very seriously. We have immediately contacted our pest control provider to address this matter thoroughly and ensure the cleanliness and safety of our rooms. Your feedback is invaluable to us, and we apologize for any discomfort caused. Please know that we are committed to improving and providing the best experience for our guests. If there's anything else we can do to assist you further, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Thank you for your excellent rating! We're delighted to know that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another five-star experience in the future!Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. We truly appreciate your support and hope to have the pleasure of welcoming you back for another five-star stay in the future.Warm regards,AlexStudio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our place great overall. However, we apologize for any inconvenience caused by the shower not working properly during your stay. Your comments are important to us, and we will address this issue promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay next time.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We're sincerely sorry to hear about the issues you encountered during your stay. Your feedback regarding the need for updates, the leaking sink, and the inconsistent heating/cooling system is valuable to us, and we apologize for any inconvenience caused. Please know that we take your comments seriously, and we will address these concerns promptly to ensure improvements are made. We understand your decision not to stay again and regret that we did not meet your expectations. If there's anything else you'd like to share or if there are specific areas we can improve upon, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our hotel to be fair in terms of both price and location. Providing value for our guests is important to us, and we're pleased that we could meet your expectations in these aspects. If there are any areas where we can further improve your experience, please feel free to let us know. We appreciate your patronage and hope to welcome you back for another stay in the future.Warm regards,AlexStudio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're delighted that you found everything to your liking. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We're deeply sorry to learn that your experience fell short of expectations. We value your feedback and would like to understand more about the issues you encountered to address them promptly. If you could provide further details or specifics about your stay, we would greatly appreciate it. Your satisfaction is important to us, and we hope to have the opportunity to make things right and regain your trust in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall you had a positive experience during your stay. Your rating and comments are appreciated as they help us understand what we're doing well and where we can improve. If there are any specific areas you think we could enhance to earn that extra star in the future, please let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay next time.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the presence of a cricket in your room. Rest assured, we have taken immediate steps to address this matter with our pest control team to ensure the comfort and satisfaction of our guests. If there's anything else you'd like to discuss or if there are specific areas we can address, please let us know. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Our rooms are designated as non-smoking, and we don't allow pets. We regret any confusion regarding the stain, and we assure you that it's not our practice to blame guests. We did offer to change your room to ensure your comfort. Please accept our apologies, and we appreciate your understanding. If there's anything more you'd like to discuss or if there are specific areas we can address, please let us know.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're thrilled to know that your experience was excellent. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're thrilled to know that your experience was excellent. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for sharing your experience, and we apologize for any inconvenience. We do offer room changes to ensure your comfort, and we appreciate your understanding. after further inspection, the shower was working fine. We do have clear sign at the front desk on how to operate the shower, and we appreciate your understanding. If there's anything else you'd like to share or if there are specific areas we can improve upon, please let us know. We hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're thrilled to know that your experience was excellent. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your positive feedback! We're pleased to hear that you had a very good stay. Your satisfaction is important to us, and we look forward to providing you with another excellent experience on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our place comfortable during your stay. Your satisfaction is important to us, and we look forward to providing you with another enjoyable experience on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your positive feedback! We're pleased to hear that you had a very good stay. Your satisfaction is important to us, and we look forward to providing you with another excellent experience on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your positive feedback! We're pleased to hear that you had a very good stay. Your satisfaction is important to us, and we look forward to providing you with another excellent experience on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're thrilled to know that your experience was excellent. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback and for rating your stay 4 out of 5. We appreciate your input, and if there's anything specific you'd like to share or if there are areas we can improve upon, please let us know. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your rating. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If there are specific areas where we can improve and earn a higher rating on your next visit, please let us know. Your satisfaction is important to us, and we look forward to welcoming you back.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback. We're glad to hear that you found the room decent during your stay. If there are any specific areas where we can improve or if you have additional comments, please feel free to share. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback and for sharing your rating. We're sorry to hear that your experience fell short of expectations. If there are specific areas or concerns that led to this rating, please let us know so that we can address them and work towards improving. Your satisfaction is important to us, and we hope to have the opportunity to provide a better experience in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your positive feedback! We're glad to hear that you had a positive experience and that you would consider staying with us again. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for your feedback, and we're glad to hear that you enjoyed your stay overall. We apologize for the inconvenience with the TV not being in good condition. Your feedback is valuable, and we will look into resolving the issue to ensure a more comfortable experience for our guests in the future.If there's anything else you'd like to share or if there are specific areas we can improve upon, please let us know. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an even better experience.Warm regards,Studio Inn & Suites at Promenade Downey

Dear Guest,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay on your next visit.Warm regards,Studio Inn & Suites at Promenade Downey