Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Primary image
Beach
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Pay movies

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood7 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)17 min drive
  • Popular LocationSanta Monica Pier39 min drive
  • Popular LocationVenice Beach42 min drive

Choose dates to view prices

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena, or consider Shrine Auditorium for a night out. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Universal City Station is 9 minutes by foot.
Visit our Universal City travel guideOpens in a new window
Map

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • The Wizarding World of Harry Potter™ - 10 min walk
  • Universal CityWalk - 13 min walk
  • Santa Monica Pier - 39 min drive
  • Venice Beach - 42 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 17 min drive

Restaurants

  • Saddle Ranch Chop House - 5 min walk
  • Wolfgang Puck Bistro - 8 min walk
  • Three Broomsticks - 8 min walk
  • Tony Roma's - 9 min walk
  • Bubba Gump Shrimp Company - 9 min walk

About this property

Hilton Los Angeles/Universal City

4-star suburban hotel, walk to Universal Studios Hollywood
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. All 495 rooms offer WiFi, wired Internet, and 24-hour room service. Other amenities available to guests include cable TV, premium bedding, and coffee makers.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 32.00 for adults and USD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (32000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

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Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs
Pets cannot be left unattended

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 32.00 for adults and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1216 out of 2170 reviews
5 - Excellent 56%
Rating 4 - Good. 541 out of 2170 reviews
4 - Good 25%
Rating 3 - Okay. 230 out of 2170 reviews
3 - Okay 11%
Rating 2 - Poor. 99 out of 2170 reviews
2 - Poor 5%
Rating 1 - Terrible. 84 out of 2170 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff, they provided excellent service.
Stayed 8 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscape, easy drive and valet were great. Easy and quick check in, very clean lobby, shops, and elevators, and wonderful staff.
Stayed 3 nights in May 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love Danny and Ammiee, made our stay! We stayed as it was close to universal but heard the freeway, charged for parking even though it said it came with parking- Cold pool. and it seemed everything was up charged? However the commitment and understanding both Danny & Ammiee provided was outstanding, as my mom wanted a room with a bathtub, Ammiee wa s understanding and changed our room HOWEVER when my daughter was crying and my mom refused to move due to being exhausted, Amiee didn't judge and was so outgoing and understanding and allowed us to stay in the room were were in. I would say Ammieee & Danny, made our stay.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities
The hotel itself is nothing special. It is dated and nothing is included i.e. breakfast and parking are an extra charge. That being said it is a must-stay if you are going to Universal Studios. It is an easy walk to the Theme Park and City Walk and your hotel parking is good until 6pm on the day of checkout so you can avoid having to park at the Universal parking garages.
Stayed 1 night in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was nice, with friendly staff. Our room needed some maintenance work done in the bathroom. But outside of that our room was decent. They had a decent breakfast, but we didn’t like the options for lunch or dinner. The pool is definitely nice, everyone enjoyed it. We found that it was better to go over to the city walk to grab lunch or dinner. It had a lot better options and was definitely cheaper. It has a Peets coffee shop in the hotel, which was nice. Overall it’s a decent hotel.
Stayed 4 nights in May 2022