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Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool
Outdoor pool, a heated pool
Pay movies
Executive Room, 1 King Bed, Non Smoking (Universal) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal CityWalk7 min walk
  • Popular LocationUniversal Studios Hollywood7 min walk
  • Popular LocationThe Wizarding World of Harry Potter™10 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)18 min drive

Room options

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Madame Tussauds Hollywood are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Don't miss out on a visit to Hollywood Walk of Fame. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Universal City Station is 9 minutes by foot.

What's nearby

  • Universal CityWalk - 7 min walk
  • Universal Studios Hollywood - 7 min walk
  • The Wizarding World of Harry Potter™ - 10 min walk
  • Warner Brothers Studio - 10 min drive
  • Hollywood Bowl - 10 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 18 min drive

Restaurants

  • In-N-Out Burger - 16 min walk
  • Flight of the Hippogriff - 10 min walk
  • Antojitos Authentic Mexican Grill - 9 min walk
  • Krusty Burger - 7 min walk
  • Gru's Lab Cafe - 7 min walk

About this property

Hilton Los Angeles/Universal City

4-star hotel near Universal Studios Hollywood
Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and a front-desk safe
  • ATM/banking services, a computer station, and a ballroom
  • Guest reviews speak highly of the location
Room features
All 495 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Premium channels, coffee/tea makers, and housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 40 per night)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on Apr 18, 2023 start from CA $327.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.

How much is parking at Hilton Los Angeles/Universal City?

Self parking is available for USD 40 per night. Valet parking is available for USD 50 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in is from 4 PM - anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at Hilton Los Angeles/Universal City?

Check-out is at 11 AM.

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Universal CityWalk and Universal Studios Hollywood. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Can I cancel my reservation for free at Hilton Los Angeles/Universal City and receive a full refund?

Yes, Hilton Los Angeles/Universal City offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Los Angeles/Universal City cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 1063 out of 1859 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 402 out of 1859 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 204 out of 1859 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 115 out of 1859 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 75 out of 1859 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great
Stayed 4 nights in Mar 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Room/hotel was clean.
Stayed 1 night in Mar 2023

6/10 Okay

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service
Our king bed were super uncomfortable, the pull out bed for our kids was even worse. We all did not sleep well and ruined our experience at Universal Studios. Definitely not staying here next time we go.
Stayed 1 night in Mar 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Anika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked just about everything. Food bar massage bed even bought some a few things from the jewelry stand. Only bad thing was there must have been construction in the room above me that woke me up early with all the banging. It was very annoying and i left ealy
Stayed 1 night in Mar 2023

4/10 Poor

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Was disappointed that we we booked our reservation, it said we would get universal city view and there would be a microwave and mini fridge. We got a room on the second floor and our view was a wall and grass.

8/10 Good

Miguel, Hollister

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how close, and convenient it was to Universal Studios. It was a short 5-10 minute walk to the park. Do expect to pay $44/ night for parking. Other than that, the rooms were very clean, and the beds were really comfortable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very short walk to US park, only 5 to 7 minutes (I'm a slow walker so about 7 for me) and very easy to find. Staff were helpful and very friendly. We were able to ask lots of questions and they were super helpful with all the answers. Our room was clean and spacious. We were in a corner room so we had an very pretty view. Only issue was one of the windows was cracked/not sealed and the horrible wind was actually make terrible noise through that crack and moving the curtains. Mind you we were on the 14th floor so it freaked us out the first night.
Stayed 2 nights in Feb 2023

4/10 Poor

Claus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charge for buffet breakfast of $35 per person is over the top. Also, toilet paper and tissues in the room are of exceptionally low quality.
Stayed 3 nights in Feb 2023