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Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

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Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood7 min walk
  • Popular LocationThe Wizarding World of Harry Potter™10 min walk
  • Popular LocationUniversal CityWalk13 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)19 min drive

Room options

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Universal City Station is 9 minutes by foot.

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • The Wizarding World of Harry Potter™ - 10 min walk
  • Universal CityWalk - 13 min walk
  • Hollywood Bowl - 6 min drive
  • Warner Brothers Studio - 12 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 18 min drive

Restaurants

  • Saddle Ranch Chop House - 5 min walk
  • Wolfgang Puck Bistro - 8 min walk
  • Three Broomsticks - 8 min walk
  • Tony Roma's - 9 min walk
  • Bubba Gump Shrimp Company - 9 min walk

About this property

Hilton Los Angeles/Universal City

4-star hotel near Universal Studios Hollywood
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Hilton Los Angeles/Universal City. The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, concierge services, and a banquet hall
  • A computer station, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All 495 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Premium channels, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 32.00 for adults and USD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness center
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (32000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

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Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: USD 32.00 for adults and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on Oct 30, 2022 start from CA $321.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Los Angeles/Universal City pet-friendly?

Yes, Hilton Los Angeles/Universal City allows pets with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.

How much is parking at Hilton Los Angeles/Universal City?

Self parking is available for USD 35 per night. Valet parking is available for USD 48 per day.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in is from 4 PM - anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at Hilton Los Angeles/Universal City?

Check-out is at 11 AM.

Where is Hilton Los Angeles/Universal City located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. Warner Brothers Studio and Hollywood Bowl are also within 3 mi (5 km). Universal City Station is 9 minutes by foot.

Can I cancel my reservation for free at Hilton Los Angeles/Universal City and receive a full refund?

Yes, Hilton Los Angeles/Universal City offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Los Angeles/Universal City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1183 out of 2117 reviews
5 - Excellent 56%
Rating 4 - Good. 500 out of 2117 reviews
4 - Good 24%
Rating 3 - Okay. 230 out of 2117 reviews
3 - Okay 11%
Rating 2 - Poor. 114 out of 2117 reviews
2 - Poor 5%
Rating 1 - Terrible. 90 out of 2117 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Krystal
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff along with a beautiful room and hotel. Food from the bar menu was delicious along with the drinks.
Stayed 1 night in Sep 2022

2/5 Poor

Martin
Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was missing too many things. There was no working fan in the bathroom. It made noise but air was not moving. There was a round wood table by the window centered in a large empty space. It was empty as there were no chairs to sit around the table. There were no lamps in half the room. The last lamp was between the beds so the entire half of the room past that was dim to dark when you hit the lonely table. The hot tub was blocked off by caution tape but it was still running.
Stayed 1 night in Sep 2022

5/5 Excellent

Alina, Lynnwood
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Such a great place for a family!
Stayed 3 nights in Sep 2022

5/5 Excellent

John Morrow, Amalia
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to stay if you plan to visit Universal Studios! Highly recommend!
Stayed 2 nights in Sep 2022

1/5 Terrible

Xavier Sebastian
Disliked: Staff & service, amenities, property conditions & facilities
Woken up at 7Am by a false alarm fire alarm one of the worst hotels ive stayed in
Stayed 2 nights in Sep 2022

4/5 Good

Sarah
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property
Stayed 1 night in Sep 2022

5/5 Excellent

Phillip
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View with lots to do around the area
Stayed 2 nights in Sep 2022

2/5 Poor

Hadeer
Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Food was over priced and terrible. We had breakfast and dinner and both were bad.
Stayed 2 nights in Sep 2022

5/5 Excellent

Rick
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel i always stay at when i’m in LA