6/10 Okay
Robert
Travelled with family
Mar 14, 2023
Disliked: Property conditions & facilities
Overall a bit disapointed. We were moved from the top floor upon checking, the roof was leaking all the way down the hallway and the room smelled like smoke. Ask for a lower floor. Our next room was better but had butterfly confetti from a previous guest in the carpet and bathroom. Lighting is dim and little storage. This is an older hotel that has been updated, the sound issues were noticeable (there is no seal around the main door). The parking is expensive. We had no water the last night and no hot water in the morning. Traveling with kids, we found this frustrating. The ping pong and games tables were a bonus but not enough to make up for the rest of our stay. We did speak to management at check out and were offered an apology. We enjoyed the area but will look elsewhere next visit.