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Waldorf Astoria Beverly Hills

5.0 star property
Luxury spa hotel near Rodeo Drive

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Waldorf Astoria Beverly Hills

Lobby
Outdoor pool, cabanas (surcharge), sun loungers
Exterior
Villa, 1 King Bed, Non Smoking (Suite)
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
9850 Wilshire Boulevard, Beverly Hills, CA, 90210
  • Popular LocationRodeo Drive11 min walk
  • Popular LocationWestfield Century City15 min walk
  • Popular LocationUniversity of California, Los Angeles4 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)33 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

keona
May 21, 2024
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Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing, Hollywood)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Suite, 1 King Bed, Accessible (Hearing, Hollywood)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Beverly Hills, Hearing)

Exterior

Suite, 1 King Bed, Accessible (Beverly Hills, Hearing)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Corner (Hearing, Deluxe)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Corner (Hearing, Deluxe)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 647 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Beverly Hills, Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Beverly Hills, Hearing)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 807 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner (Deluxe)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Junior Suite, 1 King Bed, Corner (Deluxe)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner (Superior)

Junior Suite, 1 King Bed, Corner (Superior) | View from room

Junior Suite, 1 King Bed, Corner (Superior)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (BEVERLY HILLS)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (BEVERLY HILLS)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 613 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS)

Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS)

Room, 1 King Bed, Non Smoking, Balcony (BEVERLY HILLS)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | View from room

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 3215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking (Suite)

Villa, 1 King Bed, Non Smoking (Suite) | Living area

Villa, 1 King Bed, Non Smoking (Suite)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 2713 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (GOVERNOR)

Suite, 1 King Bed, Non Smoking (GOVERNOR) | Living area

Suite, 1 King Bed, Non Smoking (GOVERNOR)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 1779 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (HOLLYWOOD)

Flat-screen TV, DVD player, iPod dock, MP3 dock

Deluxe Suite, 1 King Bed, Non Smoking (HOLLYWOOD)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 1097 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (BEVERLY HILLS)

Exterior

Suite, 1 King Bed, Non Smoking (BEVERLY HILLS)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Waldorf)

Suite, 1 King Bed, Non Smoking (Waldorf) | View from room

Suite, 1 King Bed, Non Smoking (Waldorf)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 1263 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds, Accessible

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 537 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Hollywood)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Hollywood)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 537 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Corner Suite, Mobility Accessible with Bathtub

Premium bedding, minibar, in-room safe, desk

Superior Corner Suite, Mobility Accessible with Bathtub

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 537 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Beverly Wilshire - Beverly Hills, A Four Seasons Hotel
Pool
Hot tub
Spa
Pet-friendly
9.2 out of 10, Wonderful, (1000)
The price is CA $1,335
CA $1,541 total
includes taxes & fees
Jul 28 - Jul 29
Beverly Wilshire - Beverly Hills, A Four Seasons Hotel

About the area

Beverly Hills

Located in Beverly Hills, Waldorf Astoria Beverly Hills is in the city center. Petersen Automotive Museum and La Brea Tar Pits are cultural highlights, and travelers looking to shop may want to visit Sunset Strip and Rodeo Drive. Check out an event or a game at Los Angeles Convention Center, and consider making time for Hollywood Walk of Fame, a top attraction not to be missed.
Visit our Beverly Hills travel guideOpens in a new window

What's nearby

  • Rodeo Drive - 11 min walk
  • Westfield Century City - 15 min walk
  • University of California, Los Angeles - 4 min drive
  • Sunset Strip - 5 min drive
  • Ronald Reagan UCLA Medical Center - 6 min drive

Getting around

  • Westwood/Rancho Park Station - 6 min drive
  • Glendale Transportation Center - 18 min drive
  • Los Angeles Intl. (LAX) - 34 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Go Greek Yogurt - ‬8 min walk
  • ‪Steak 48 Beverly Hills - ‬7 min walk
  • ‪Lobby Lounge - ‬6 min walk
  • ‪The Club Bar - ‬3 min walk

About this property

Waldorf Astoria Beverly Hills

Luxury hotel near Sunset Strip
Located close to Rodeo Drive, Waldorf Astoria Beverly Hills provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a manicure/pedicure, or a body treatment at La Prairie, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas and sun loungers
  • Full breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), an area shuttle, and an electric car charging station
  • Babysitting (surcharge), concierge services, and coffee/tea in the lobby
Room features
All 170 rooms have comforts such as premium bedding and furnished balconies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Refrigerators, free infant beds, and heating

Awards and affiliations

Waldorf Astoria Beverly Hills is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, Farsi, French, German, Italian, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Secured, covered valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 10 to 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Jean-Georges
  • Rooftop Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (67,813 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 45 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 50 per person
  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Beverly Hills Hotel
Waldorf Astoria
Waldorf Astoria Beverly Hills Hotel
Waldorf Astoria Beverly Hills Beverly Hills
Waldorf Astoria Beverly Hills Hotel Beverly Hills

Frequently asked questions

Does Waldorf Astoria Beverly Hills have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Waldorf Astoria Beverly Hills?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Beverly Hills on Aug 25, 2024 start from CA $1,286.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Beverly Hills pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 45 lbs per pet. There's a fee of USD 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Beverly Hills?

Valet parking is available for USD 70 per day.

What time is check-in at Waldorf Astoria Beverly Hills?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waldorf Astoria Beverly Hills?

Check-out is at noon.

Where is Waldorf Astoria Beverly Hills located?

Located in the heart of Beverly Hills, this luxury hotel is 0.6 mi (0.9 km) from Rodeo Drive and within 3 mi (5 km) of Sunset Strip and University of California, Los Angeles. Ronald Reagan UCLA Medical Center is 2.4 mi (3.8 km) away.

Waldorf Astoria Beverly Hills Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 254 reviews" "
Rating 8 - Good. 18 out of 254 reviews" "
Rating 6 - Okay. 10 out of 254 reviews" "
Rating 4 - Poor. 10 out of 254 reviews" "
Rating 2 - Terrible. 10 out of 254 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loke, newport coast

Stayed 3 nights in Jun 2024

4/10 Poor

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst service in pool area and roof top bar/Restaurant pool area only 1 guy working no service it took over 45 min to get towels and almost 2 hours to get a drink. Valet was the same way it took over 35 min to get my car
Stayed 1 night in Jun 2024

4/10 Poor

Alberto

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pool service was horrible 45-60 guest and 1 server for entire pool area. Oscar was the only one working no help he was completely alone. I waited over 45 min for towels and almost two hours to get a drink. A hotel with this caliber should have plenty of staff when guest go there to relax and enjoy the pool. Valet parking took forever waited 35 min for my car. Not happy to expansive and quality of service horrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lavish, & a wonderful spa
Stayed 1 night in May 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in.
Stayed 1 night in May 2024

10/10 Excellent

keona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alessia

Stayed 4 nights in Mar 2024

10/10 Excellent

Ayler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so Beautiful and clean. Amazing food. Amazing service. Will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
lovin it
Stayed 4 nights in Feb 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Comfortable beds and beautiful rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammed

Stayed 4 nights in Feb 2024

10/10 Excellent

CASSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS
Stayed 1 night in Feb 2024

10/10 Excellent

wang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is so good
Stayed 3 nights in Feb 2024

4/10 Poor

Mandeep

Travelled with family
Disliked: Staff & service, amenities
We stayed here for 3 nights. The first 2 nights, we had intermittent sleep because of a loud buzzing noise that would wake us up repeatedly atleast 3 dozen times and the noise would stay on for sometimes 15 minutes. After the first night we let the front desk know and they sent engineers up and they spent 30 minutes trying to fix the noise at 10pm. They said it was fixed, but then an hour later is started again and we didn’t sleep that night either. On the 3rd night they gave us a new room and the manager didn’t once apologize for offer anything for the 2 nights of missed sleep. We are platinum members and have never had service this horrible at a Waldorf property. We usually feel like we are royalty but this property made us feel like we were staying at a Best Western. The front desk does not pick up the phone either. The phone would ring for 5-6 minutes plus with no success. The iPad in the room didn’t work either which is where the in room menu is. It’s a long list of issues for a 5 star property. It’s unfortunate.
Stayed 3 nights in Feb 2024

2/10 Terrible

Nichole

Stayed 1 night in Jan 2024

2/10 Terrible

Nichole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed at this hotel routinely since it opened about ten years ago. I will never stay here again. I had issues before I arrived. During previous stays we got a suite with a rollaway. Then suddenly due to fire codes we can no longer have a rollaway in a suite, so during this trip we get a double queen room and request a rollaway as advertised as being available when we prepaid on Expedia. I message the hotel the day of our arrival and suddenly we cannot have a rollaway in a double queen due to fire safety but we can have it in the suite we were previously told we could not. Mind you all of these conversations are saved in the app chat with the hotel over the years. We arrive and pay the incidental fee for the two nights. The next day capital 1 is notifying me Waldorf is attempting to charge my card, I then get a text from woman Victoria stating I needed to pay another incidental fee for 400. Mind you we already had paid. We ordered room service and did not receive what we ordered. It took almost an hour for my son to receive the corrected order. I have never in my life received since sub par service, especially for what we paid. I don’t want an apology from this hotel and I certainly don’t want a generic response from this hotel asking me to call or email them about what happened. If the hotel and property manager Maykel are truly remorseful about what happened then refund us for our stay. This was by far and honestly the worst birthday trip I have experienced.
Stayed 1 night in Jan 2024

10/10 Excellent

Leora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Siddhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property with good amenities and no doubt a quality 5 star hotel. The problem is that when I was staying there this time there was a hotel workers strike. So the quality of service and housekeeping were well below par. For half of my stay there hotel staff picketing outside the hotel and each time I entered and left the picketers were yelling at me for crossing the picket line during the strike. The hotel did nothing to compensate me for this extreme inconvenience. At 7 am there were pickets using horns and drums that would wake me up and they would aggressively picket at the hotel entrance for 5 straight days from 7AM to 9 PM. Hotel management did nothing to compensate. I paid a lot of money for my hotel room and I am troubled that management is not fairly sharing that money with the staff. If the hotel had informed me of the strike in advance I would have gladly cancelled and stayed at any hotel without labor issues. Half of trip was ruined and hotel charged me full price, like strike inconvenience never happened.
Stayed 14 nights in Jul 2023

6/10 Okay

K

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property!
This is a great hotel if it fits your budget because it is very pricey. The service we received was superior and the staff met all expectations. Highly recommend!
Stayed 2 nights in Jun 2023

10/10 Excellent

Macy, Burlingame

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in LA
Stayed 2 nights in May 2023