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Sheraton Universal Hotel

Photo gallery for Sheraton Universal Hotel

Exterior detail
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
Premium bedding, down comforters, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Universal Hotel

Sheraton Universal Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
333 Universal Hollywood Drive, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood5 min walk
  • Popular LocationThe Wizarding World of Harry Potter™7 min walk
  • Popular LocationUniversal CityWalk8 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)49 min drive

Room options

About this area

Universal City

Located in Universal City, Sheraton Universal Hotel is in the entertainment district and near the airport. Capitol Records Tower and Hollywood Sign are notable landmarks, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Don't miss out on a visit to Hollywood Walk of Fame. Spend some time exploring the area's activities, including golfing.
Visit our Universal City travel guideOpens in a new window
Map

What's nearby

  • Universal Studios Hollywood - 5 min walk
  • The Wizarding World of Harry Potter™ - 7 min walk
  • Universal CityWalk - 8 min walk
  • Hollywood Bowl - 9 min drive
  • Warner Brothers Studio - 10 min drive

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 9 min drive
  • Los Angeles Intl. (LAX) - 49 min drive

Restaurants

  • In-N-Out Burger - 14 min walk
  • Krusty Burger - 8 min walk
  • Gru's Lab Cafe - 8 min walk
  • Lard Lad Donuts - 7 min walk
  • Duff Brewery Beer Garden - 11 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite restaurant, The California's, features American cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An outdoor pool, a 24-hour front desk, and concierge services
  • A vending machine, free newspapers, and multilingual staff
  • Guest reviews say good things about the helpful staff and location
Room features
All 461 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

Arabic, Chinese (Mandarin), English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 39.60 per night; includes in/out privileges)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 21-34 per person
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • Room service available

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (32774 square feet)
  • Meeting rooms - 17

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • 43-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21–34 per person
  • Covered self parking fee: USD 39.60 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Universal Hotel?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Apr 16, 2023 start from CA $295.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self parking is available for USD 39.60 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in is from 4:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.3 mi (0.4 km) from Universal Studios Hollywood and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

Can I cancel my reservation for free at Sheraton Universal Hotel and receive a full refund?

Yes, Sheraton Universal Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Universal Hotel cancellation policy on our site for more details about any exclusions or requirements.

Sheraton Universal Hotel Reviews

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1332 out of 2108 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 425 out of 2108 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 169 out of 2108 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 94 out of 2108 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 88 out of 2108 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Hotel staff is great but for a Sheraton next to universal studios it could be nicer and cleaner. Room was almost great but pillows need upgrading and carpets in lobby need cleaning. Breakfast was delicious. Thanks.
Stayed 1 night in Mar 2023

10/10 Excellent

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Robert, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Still a great hotel but nicer with the updates and new finishes.
Stayed 5 nights in Mar 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the ease of everything at this hotel! Made it hard to want to actually go next door to Universal haha
Stayed 1 night in Mar 2023

10/10 Excellent

Dina

Liked: Staff & service, property conditions & facilities
Easy and convenient walking to universal studios!
Stayed 2 nights in Mar 2023

10/10 Excellent

Nicole, Spokane Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was very nice and comfortable. The staff were all extremely helpful and friendly. We really enjoyed our stay there. Great breakfast buffet too!
Stayed 2 nights in Mar 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is transportation to and from Universal Studios every 10 minutes. Love that Valet and Bellboys are available to help. Room was very clean and restroom was big. Room and restroom is renovated.
Stayed 1 night in Mar 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Randi

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like that the property was 5 minutes away from Universal studios
Stayed 2 nights in Mar 2023