- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property convenient to the theme park. Good service, updated rooms, and nice amenities.
Stayed 1 night in Dec. 2019
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Sheraton Universal Hotel
Star Rating
Information
Reviews
Good
1,596 reviews
Amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
Map
333 Universal Hollywood Drive, Universal City, CA
What's nearby
- Universal Studios Hollywood™
- 3 min walk
- Warner Brothers Studio
- 5 min drive
- Gru's Lab Cafe
- 2 min walk
- Studio Restaurant
- 7 min walk
- Los Angeles, CA (LAX-Los Angeles Intl.)
- 36 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Club Room, 1 King Bed
Room Amenities
- Sleeps 2
More detailsRoom, 1 King Bed
Room Amenities
- Mountain view
- Sleeps 2
More detailsRoom, 2 Double Beds
Room Amenities
- Sleeps 4
More detailsRoom, 2 Queen Beds
Room Amenities
- Sleeps 4
More detailsRoom, 1 King Bed, Balcony, Pool View
Room Amenities
- Sleeps 2
More detailsExecutive Suite, 2 Double Beds, Business Lounge Access
Room Amenities
- Sleeps 4
More detailsExecutive Suite, 1 King Bed, Business Lounge Access
Room Amenities
- Sleeps 3
More detailsRoom, 2 Queen Beds, Balcony, Pool View
Room Amenities
- Sleeps 4
More detailsJunior Suite, 1 King Bed, Business Lounge Access
Room Amenities
- Sleeps 2
More detailsClub Suite, 1 King Bed, Business Lounge Access
Room Amenities
- Sleeps 3
More detailsRoom, 1 King Bed, Corner
Room Amenities
- Sleeps 2
More details
About this area
Universal City
Near a metro station and near theme parks, Sheraton Universal Hotel is in an area with good shopping. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood™ and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Staples Center. Our guests appreciate the hotel's convenience for public transport: Universal City Station is 5 minutes by foot.
What's nearby
- Universal Studios Hollywood™ - 3 min walk
- Warner Brothers Studio - 5 min drive
- Hollywood Bowl - 5 min drive
- TCL Chinese Theatre - 6 min drive
- Hollywood Sign - 10 min drive
Getting around
- Universal City Station - 5 min walk
- Burbank Bob Hope Airport Station - 13 min drive
- Los Angeles, CA (LAX-Los Angeles Intl.) - 37 min drive
Restaurants
- The California's — 1 min walk
- Poolside Lounge — 1 min walk
- Gru's Lab Cafe — 2 min walk
- Studio Restaurant — 7 min walk
- Ludo Bird — 8 min walk
About this property
Policies
Check-in
Check-in between 4:00 PM - midnight
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
Pets
- Pets are allowed for an extra charge of USD 75.00 per pet, per stay.
- 1 per room (up to 40 lb/18 kg)
- Restrictions apply
- For more information, contact the property on the number on the booking confirmation
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 21 and USD 34 per person (approximately)
- Self-parking fee: USD 32 per night
- Valet parking fee: USD 45 per night (in/out privileges)
- Pet fee: USD 75.00 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Pool access available from 5:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: USD 32 per night
- Valet parking: USD 45 per night
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 5:30 AM–10:30 AM: USD 21-34 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
- Hot tub
Family friendly
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- Chinese
- English
- Spanish
Business services
- 16 meeting rooms
- Business centre
- Computer station
- Conference space (28590 square feet)
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Down comforter
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- 43-inch LCD TV
- TV channels
- premium channels
Food and drink
- Coffee/tea maker
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- LED light bulbs
- Phone
- Safe
Nearby things to do
Activities
- Golf
- Theme parks
Where to eat
- The California's – Restaurant offering American cuisine. Serves breakfast and lunch daily. Reservations required.
- Poolside Lounge – Poolside restaurant with a bar. Serves light fare daily.
- In the Mix – Bar. Open daily.
- Liked: Cleanliness
Stayed 3 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities
- Disliked: Property conditions & facilities
The AC super noisy u need to check the fan I could not sleep
Stayed 1 night in Dec. 2019
- Liked: Cleanliness, staff & service, amenities
I love that the rooms were built around the lovely pool and cabana area and that there was on site dining and bar service available Rooms were clean and comfortable and staff was attentive and pleasant. I will stay again and visit Citywalk some more!
Stayed 1 night in Dec. 2019
- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
This is very run down property. They didn’t even have working phone lines and handed out cards with the front desk phone number. The first room’s bathroom door was broken, so we were moved to a second room who’s card reader cover popped off when the door was shut. The toilet bubbled up randomly & spit water All over the inner lid & seat, all of the ice machines were turned off, the bathroom outlet didn’t work, and the refrigerator would suddenly start making loud, grinding noises in the middle of the night. All in all, a terrible stay, especially for the money!
Stayed 3 nights in Dec. 2019
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