We booked our stay from Friday through Sunday and the hotel held a party on the 2nd floor which was where the banquet hall is located. We're staying on the 3rd floor. When we came back to the hotel at 1030pm, the party was still going on and we can hear the music and stereo system vibrating in our room. Everyone on the 3rd floor heard the music. The event did not close until after 1230am. We called the front desk and no one answered. My husband and son went down to front desk to find a mother complaining about the noise. She has a little baby who was kept awake because of the noisy music. We heard the baby crying in our room. The management team need to make a decision of either host an event and not rent out rooms on the 3rd floor or NOT host any event if rooms are rented. I'm not sure how many floors the music affected since the hotel has 7 stories. Needless to say, we will not return. If you have no other choice but to stay here, check ahead about events and DO NOT stay on 3rd or 4th floors to avoid noise issues. We did get a refund for that 1 night due to the lousy night sleep and inconvenience.
