- Liked: Cleanliness
- Disliked: Property conditions & facilities
TV remote did not work ~ then I found that the desk lamp would not work ~ Technician brought new remote and said the desk lamp could not be repaired until next day ~ TV then began to malfunction with the picture fading out within five minutes of being switched on ~ newly installed bathroom fittings very good but already chipped and scratched ~ bed sheets and pillows very high quality ~ in-room safe not working ~ technician said that it was beyond repair and would need to be replaced next day ~ I spoke to Front Desk and was moved to a different room at 1:00 am ~ woke up to get ready for business meeting and found not water in room ~ no way to shower, make tea or flush toilet ~ this persisted all day and through until I needed to leave the second day ~ engineers made five separate visits to the building but the water pressure in the entire hotel was still non-functional when I left for the airport at 8:00 am ~ the breakfast buffet was very good and the best part of the miserable two night stay ~ the second room did not have a walk-in shower and was very tired looking indeed ~ Staff seemed unconcerned about the lack of water for 30 hours off and on saying it was out of their control and that the engineers told them on five separate occasions that the problem had been solved