[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grantly Hotel, London Shepherd's Bush Hotel in London, a short walk to Westfield London Shopping Centre ![Standard Triple Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/9256bf6d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/d3b81fff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/48ec1a8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/5c911265.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/0bdcac6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shepherd's Bush, Grantly Hotel is a practical base for exploring London. Guests can shop on-site or visit the nearby grocery store, stay connected with in-room WiFi, and enjoy assistance from multilingual staff. Luggage storage adds to the hassle-free experience. 7.4 Good ## Popular amenities - - Parking available - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1223173&PinnedHotelID=1223173&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/395054f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Heating Flat-screen TV Fan Hair dryer Private bathroom Electric kettle Cable channels - 100 sq ft - Sleeps 2 - 1 Double Bed ![Standard Single Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/57f479ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 7.0 Good 2 reviews ### Highlights Soundproofed Heating Flat-screen TV Fan Hair dryer Private bathroom Electric kettle Cable channels - 100 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/35290732.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Heating Flat-screen TV Fan Hair dryer Private bathroom Electric kettle Cable channels - 100 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Triple Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/7b633ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 97 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/987bcb96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 100 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/047939ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/2ec535b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Single Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/a2c78e04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Triple Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/9256bf6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Soundproofed Heating Flat-screen TV Fan Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Standard Quadruple Room](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/fea3b022.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Soundproofed Heating Flat-screen TV Fan Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1230000/1223200/1223173/174f3328.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family studio ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hair dryer Private bathroom Electric kettle Cable channels - 80 sq ft - Sleeps 4 - 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/440000/438600/438504/80bb0f5a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Heathrow Marriott Hotel Heathrow Villages - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 1,324 reviews CA $185 CA $222 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=fefe39ed-fbbf-4511-bc08-d2550082e917&top_cur=CAD) Ad ![Daily full breakfast (GBP 17.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/12700/12649/d3c41d71_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Skyline Hotel London Heathrow Heathrow Villages - Pet-friendly - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Grantly-Hotel.h1223173.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-OYO-Grantly-Hotel.h1223173.Hotel-Information) ## About the area Hammersmith and Fulham, a neighborhood in London, is home to Grantly Hotel, London Shepherd's Bush. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Check out an event or a game at Royal Albert Hall, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50338%2C-0.22247&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RPCl91UJaz5HsYAM08TrejBaVWY=) Shepherds Bush Green, 50-51, London, ENG, W128PS ### What's nearby - Westfield London Shopping Centre - 7 min walk - 0.7 km - Kensington High Street - 17 min walk - 1.4 km - Olympia Events - 17 min walk - 1.4 km - Royal Albert Hall - 7 min drive - 3.6 km - Hyde Park - 8 min drive - 4.0 km ### Getting around - Shepherd's Bush Underground Station - 4 min walk - Shepherd's Bush Station - 5 min walk - Heathrow Airport (LHR) - 29 min drive ### Restaurants - ‪Shikumen Shepherd's Bush - ‬2 min walk - ‪KFC - ‬4 min walk - ‪McDonald's - ‬3 min walk - ‪Su Vegan Buffet - ‬3 min walk - ‪The Sindercombe Social - ‬2 min walk ## About this property ### Grantly Hotel, London Shepherd's Bush Hotel near Westfield London Shopping Centre Close to Olympia Events, Grantly Hotel, London Shepherd's Bush provides amenities like a grocery/convenience store and shopping on site. Guests can connect to free in-room WiFi. You'll also find perks like: - English breakfast (surcharge), self parking (surcharge), and express check-out - Multilingual staff, free newspapers, and a front-desk safe - Smoke-free premises and luggage storage Room features All 60 rooms feature comforts such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and tubs or showers - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/794100/794034/400ddee0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express London Hammersmith by IHG Hammersmith and Fulham - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 1,003 reviews CA $144 CA $173 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=794034&PinnedHotelID=794034&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/101000000/100190000/100188100/100188006/d5fa2f29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southgate Hotel London Southgate - Free WiFi - Air conditioning - Gym - Breakfast available 9.0 Wonderful 689 reviews CA $163 CA $196 total includes taxes & fees Oct 12 - 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Free WiFi - Room service - 24/7 front desk - Soundproof rooms 7.0 Good 1,002 reviews CA $97 CA $117 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2539421&PinnedHotelID=2539421&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 10 per day) - Limited onsite parking ### Food and drink - Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 6 for adults and GBP 6 for children ### Things to do - Shopping ### Family friendly - Grocery/convenience store - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Grocery/convenience store - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Electric kettle ### More - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 6 for adults and GBP 6 for children - Self parking fee: GBP 10 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. ### We should mention This property does not have elevators ### Property is also known as Grantly Hotel Grantly Hotel London Grantly London Hotel Grantly Grantly Hotel London, England OYO Grantly Hotel London OYO Grantly London Hotel OYO Grantly Hotel London London OYO Grantly Hotel Hotel Hotel OYO Grantly Hotel Grantly Hotel OYO Grantly Hotel London OYO Grantly London OYO Grantly Hotel OYO Grantly Hotel London London OYO Grantly Hotel Hotel Hotel OYO Grantly Hotel Grantly Hotel ## Frequently asked questions ### Is Grantly Hotel, London Shepherd's Bush pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grantly Hotel, London Shepherd's Bush? > Self parking is available for GBP 10 per day. Limited spots are available. ### What time is check-in at Grantly Hotel, London Shepherd's Bush? > Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Grantly Hotel, London Shepherd's Bush? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Grantly Hotel, London Shepherd's Bush located? > Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. Hyde Park and Marble Arch are also within 3 mi (5 km). Shepherd's Bush Underground Station and Goldhawk Road Underground Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grantly Hotel, London Shepherd's Bush Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 117 8 - Good 228 6 - Okay 103 4 - Poor 41 2 - Terrible 43 ### 10/10 Excellent #### Steve Feb 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Very clean excellent location great staff ##### Steve Stayed 2 nights in Feb 2023 ### 8/10 Good #### Zeiad Mar 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice stay ##### Zeiad ### 10/10 Excellent #### Ahmed Mar 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and value ##### Ahmed Stayed 1 night in Mar 2023 ### 8/10 Good #### Rohit Oct 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfactory stya Very pleasant stay, good staff and great location ##### Rohit Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Shinji Jul 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is close to the subway stations and is surrounded by many restaurants and a huge shopping mall. The Italian restaurant next to the hotel is cheap and tastes good. The hotel staff are very kind. ##### Shinji Stayed 6 nights in Jul 2022 ### 8/10 Good #### Maddison Oct 10, 2022 Liked: Cleanliness, staff & service The room was ok, great location and nice staff. Shower was quite temperamental and the bed was rock hard! ##### Maddison Stayed 1 night in Oct 2022 ### 8/10 Good #### Gerard Sep 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean & comfortable Comfortable beds, bit small, but nothing worth complaining about. Helpful staff at reception ##### Gerard Stayed 1 night in Sep 2022 ### 8/10 Good #### Christiane Aug 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service with a Smile We went there as a group and the staff were extremely welcoming and accommodating and did their best to make sure we had all we needed. The hotel is simple but comfortable and the breakfast feels home made. Also very well located with the underground, overground and buses to easily reach all the main locations in central London. ##### Christiane Stayed 6 nights in Jul 2022 ### 8/10 Good #### Niki Dec 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Feels welcomed as a single parent with 2 children and safe staying in the hotel. Walking distance from oy family members who I come to London to visit ##### Niki ### 10/10 Excellent #### Maria Lisette Aug 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I don’t remember seeing free breakfast when I booked this hotel but I’m so glad they have free breakfast. This hotel is far from London’s main attractions but it’s close to subway and Westfield. ##### Maria Lisette Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Bernard Feb 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff. Changed room as with elderly friend struggling with stairs. ##### Bernard Stayed 1 night in Feb 2023 ### 6/10 Okay #### Verified traveller Jul 8, 2022 Disliked: Cleanliness, property conditions & facilities #### Dingy Hotel This hotel is dingy. Holes in the carpet and broken mirrors fixed with tape. The location is OK but it’s overpriced for what you get. ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Katsufumi Feb 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite clean room, stairs etc ##### Katsufumi Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Catriona Aug 18, 2022 Disliked: Staff & service Only hotel this month asked for ID and stayed in 6 this month alone. Needs to be made clear at booking and reason given . ##### Catriona Stayed 1 night in Aug 2022 ### 6/10 Okay #### Aysha Oct 1, 2022 Disliked: Amenities The best thing about this property is the location. Close to the train and bus. Cleaning services were not the best at the hotel; we expected it to be a small room but hope the amenities would make up for that, it didn't. The towels provided were worn out and no elevator in the building with large suitcases is a NO. ##### Aysha Stayed 8 nights in Sep 2022 ### 2/10 Terrible #### Karen Nov 18, 2023 Disliked: Staff & service Arrived at the hotel for my 8 night stay in the evening, to be informed the booking had been cancelled months before and I should have been told and refunded. ##### Karen Stayed 8 nights in Nov 2023 ### 2/10 Terrible #### Malcolm Dec 10, 2022 Disliked: Cleanliness Ridiculously overpriced. Tiny room. Stained beds. Tatty furniture.Tiny bathroom with lingering sewage smell and in dire need of a deep clean. ##### Malcolm Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Nicola May 1, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK WE TRAVELLED HUNDREDS OF MILES TO ARRIVE AND THEY SAID THAT THE HOTEL WAS CLOSED TO THE PUBLIC THEY OFFERED NO SUPPORT OTHER THAN TO TRY AND CHARGE US £344 TO BOOK US ELSE WHERE ON TOP OF THE £288 WE HAD PAID WE WERE TWO WOMEN TURFED ON TO THE STREETS WITH NO WHERE TO GO ##### Nicola Stayed 2 nights in Apr 2023 ### 2/10 Terrible #### Jordaan Apr 25, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities An hour before I was due to arrive I received an email that the hotel could no longer honour my booking. Due to them over booking rooms. After they had taken payment. ##### Jordaan Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Lester Jun 23, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Discussing filthy dirty cramped The most discussing filthy dirty cramped doss house. I am a gold member and have over 550 nights with Hotels.com. How dose this place have a star rating we left so lost my money. I had trouble loading photos so go to Trip advisor and see for your self. Do your self a favour and stay well clear you have been warned. ![Beds](https://a.travel-assets.com/ugc/hotel-reviews/1A0C2F71172190AA291D541FFF457D0BE9D4F1C21656067199991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower](https://a.travel-assets.com/ugc/hotel-reviews/2A973F7D853E4D56F87E9FCC00C6513D26F6C6051656067213615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The wall next to the Bed](https://a.travel-assets.com/ugc/hotel-reviews/689A2AE177D6334A716424AFC2ECF8C37566FB9E1656067238341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Something up the walls ](https://a.travel-assets.com/ugc/hotel-reviews/2BF2603CE35DDE621074EA5E3C3857C6BE1E44751656067280080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lester Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Marianne Jun 20, 2022 Disliked: Cleanliness, amenities, property conditions & facilities I stayed at this property because it was the cheapest place available ($307 Cdn) when I was stranded at Heathrow Airport with thousands of other travelers. I could have cried when I saw the place. Mold in the bathroom, the hairdryer per their ad is from the 1960's, below grade, small and depressing. I didn't sleep under the covers and I didn't use the shower because it was so disgusting. ##### Marianne Stayed 1 night in Jun 2022 ### 6/10 Okay #### Rhema Oct 10, 2022 Liked: Staff & service I booked a deluxe double room but it was not deluxe in the slightest. The bathroom was tiny and the toilet had a crack in the seat. Thankfully we were only there after a night out in London. Our room on the ground floor was exceptionally noisy too. On the positives the bed was comfy and there is a fridge/freezer in the room. Car parking is an additional £10. ##### Rhema Stayed 1 night in Oct 2022 ### 8/10 Good #### David Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived early and were able to leave our bags in the store room, and we’re given our key for when we got back from a concert in Wembley. We asked the receptionist to use a bathroom and were sent down to a basement, which to be honest was a bit grim, and left us a bit concerned what the room would be like when we eventually got to it late that evening. Turned out there was no reason to be worried as the room was bright and clean with everything we needed to crash for the night. Shower pressure was a bit rubbish but not the end of the world. Overall it was good value for money and served its purpose. I’d use the hotel again. ##### David Stayed 1 night in Sep 2022 ### 4/10 Poor #### Wai Yin Mar 8, 2023 Disliked: Staff & service, property conditions & facilities #### Okay but won't be returning Room was okay but walls are thin and I could hear TV in next room. Also room at bottom of some uncarpeted stairs so could be noisy. Must have had a cooker/hob at some point as there was an extractor fan. Large domestic fridge behind a door which was bit random. Room not great if you have accessibility issues as bathroom down a couple of steps. Walk in shower at first looks great but then you look up to ceiling and can see mould. ##### Wai Yin Stayed 1 night in Feb 2023 ### 6/10 Okay #### Daisy Nov 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Would only stay if I HAD to The staff at the front desk weren’t the most talkative people - I got ‘checking in?’ ‘Name’ ‘ID’ ‘your room is through there’. No hello, no information, nothing. The room itself was okay in terms of size and everything you’d need in a room. But it wasn’t clean - there was crusted on stains on the bed frame and yellow stains down the wall next to the bed. The curtains were ripped and Some of the fixtures in the bathroom were extremely loose on the wall. Very much in need of a refurb - and a proper paint job. Would only come back if I HAD to due to super convenient location. But would definitely not be my first choice. ##### Daisy Stayed 1 night in Nov 2022 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)