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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Situated by the water, this hotel offers a serene ambiance with a curved facade and balconies.
Welcome to our hotel lobby, featuring a spacious reception area with seating, artwork, and a balcony offering views of the outdoors.
Relax by the serene pool surrounded by lush greenery and palm trees.
Enjoy serene views of the water from this balcony, featuring two comfortable chairs and a stylish railing.
Relax in comfort with a view of the ocean and palm trees from the large window.

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Hilo Farmers Market - 3 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotel located in Keaukaha
Consider a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and smoke-free premises
  • ATM/banking services, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Similar properties

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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,228 reviews
The price is CA $258
CA $368 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Aug 10, 2025 start from CA $267.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-out is at noon.

Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 609 out of 1298 reviews
Rating 8 - Good. 382 out of 1298 reviews
Rating 6 - Okay. 188 out of 1298 reviews
Rating 4 - Poor. 68 out of 1298 reviews
Rating 2 - Terrible. 51 out of 1298 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and wonderful staff
Stayed 2 nights in Jun 2025

8/10 Good

ZIYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior amenity is a little old, but provided great view and access to the bay. Staff are also very friendly and helpful. Overall it was a good place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daryl K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, right next to me the ocean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful! Our room was outstanding with a beautiful view. We were nervous about parking but there was always plenty of parking.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views of Maunakea and bay. Opt for a room with a balcony for best experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Hongjun

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept and beautiful outside. The lobby and our room were very spacious, nicely decorated and comfortable. Staff was welcoming and helpful. We really enjoyed the live music at bar/cafe, as well as the yummy food.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Liked: Amenities
Very nice hotel and services
Stayed 3 nights in May 2025

8/10 Good

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the friendly staff. The view of the ocean, Maunakea and coconut island.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with easy access to elevators , restaurant and free parking nearby . Steak house breakfast was delicious with huge portions and fast service. Front desk also convenient located as you enter on the front left with friendly courteous staff . The elevator on the right front easy access to the rooms . Steak house restaurant close by and bar next door . All key features in this hotel makes staying here for me a plus experience . Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and room. Easy parking and great restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
This was the prototype looking Hawaiian style hotel we wanted.
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Will stay there again next visit!
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were professional and helpful. As an older property, it's a bit rough around the edges, but that's to be expected. No major gripes, but the cleaning staff didn't service my room when I had the "do not disturb sign" off the door. I would stay again.
Stayed 7 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Older hotel but clean and renovated rooms. Was very quiet and nice harbor view.
Stayed 3 nights in Mar 2025

8/10 Good

Ahmad

Liked: Cleanliness
I liked that it was on the water. The patio did not have screen door so birds could come inside the hotel room
Stayed 5 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
Stayed there twice now and love it .
Stayed 1 night in Mar 2025

10/10 Excellent

Karla I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area surrounding hotel.
Stayed 4 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness
I’ve stayed at 3 hotels in Hilo, this is my least favorite.
Stayed 1 night in Jul 2025

8/10 Good

Alan Michio

Liked: Cleanliness, staff & service
Housekeeping staff was friendly and helpful. Check-in was late. Room was not ready and on a lower floor
Stayed 3 nights in Jul 2025

10/10 Excellent

Valizane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very warm and professional. Easy check in and out process.
Stayed 2 nights in May 2025

8/10 Good

Dustin Troy

Liked: Cleanliness
Great location near the beach with dining options near by.
Stayed 2 nights in Feb 2025