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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from Room

Guest reviews

4.4 out of 5 Excellent
970 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationHatfield and McCoy Dinner Show2 min drive
Popular LocationTitanic Museum3 min drive
Popular LocationWonderWorks3 min drive
AirportKnoxville, TN (TYS-McGhee Tyson)49 min drive

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  • Deluxe Condo, 1 Bedroom, Kitchen

    4.7/5 guest room rating

    Room amenities

    • 710 sq ft
    • Sleeps 6
    More detailsDeluxe Condo, 1 Bedroom, Kitchen
  • Deluxe Condo, 2 Bedrooms, Kitchen

    4.6/5 guest room rating

    Room amenities

    • 1064 sq ft
    • Sleeps 8
    More detailsDeluxe Condo, 2 Bedrooms, Kitchen
  • Studio, 1 Queen Bed, Kitchen

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    More detailsStudio, 1 Queen Bed, Kitchen
  • Studio, 1 King Bed with Sofa bed, Kitchen

    4.6/5 guest room rating

    Room amenities

    • 608 sq ft
    • Sleeps 4
    More detailsStudio, 1 King Bed with Sofa bed, Kitchen
  • Studio, 1 King Bed with Sofa bed, Accessible, Kitchen

    4.7/5 guest room rating

    Room amenities

    • 608 sq ft
    • Sleeps 4
    More detailsStudio, 1 King Bed with Sofa bed, Accessible, Kitchen
  • Deluxe Condo, 1 Bedroom, Kitchen, Pool View

    4.7/5 guest room rating

    Room amenities

    • 710 sq ft
    • Sleeps 6
    More detailsDeluxe Condo, 1 Bedroom, Kitchen, Pool View
  • Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

    5/5 guest room rating

    Room amenities

    • 1064 sq ft
    • Sleeps 8
    More detailsDeluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)
  • Studio, 1 King Bed, Balcony

    4.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    More detailsStudio, 1 King Bed, Balcony
  • Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

    4.5/5 guest room rating

    Room amenities

    • 1064 sq ft
    • Sleeps 8
    More detailsDeluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)
  • Premium Condo, 1 Bedroom, Kitchen

    4.8/5 guest room rating

    Room amenities

    • 710 sq ft
    • Sleeps 6
    More detailsPremium Condo, 1 Bedroom, Kitchen
  • Premium Condo, 2 Bedrooms, Kitchen

    Room amenities

    • 1064 sq ft
    • Sleeps 10
    More detailsPremium Condo, 2 Bedrooms, Kitchen

About this area

Sevierville

The Resort at Governor's Crossing is located in Sevierville. Tanger Outlets is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit WonderWorks and Island at Pigeon Forge. Travelling with kids? Make time for Dollywood's Splash Country, or enjoy an event or a match at Smokies Stadium.
Visit our Sevierville travel guide
View in a map
Popular Location

What's nearby

  • Hatfield and McCoy Dinner Show - 2 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 3 min drive
  • Hollywood Wax Museum - 3 min drive
  • Island at Pigeon Forge - 4 min drive

Getting around

  • AirportKnoxville, TN (TYS-McGhee Tyson) - 49 min drive

Restaurants

  • The Chop House - 13 min walk
  • Bullfish Grill - 3 min drive
  • Johnny Carino's - 3 min drive
  • Blue Moose Burgers & Wings - 3 min drive
  • Calhoun's Restaurant - 4 min drive

About this property

The Resort at Governor's Crossing

3.5-star, family-friendly hotel near Tanger Outlets
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a spa tub and a sauna are on-site. All 233 rooms feature kitchens with fridges, ovens, hobs and microwaves. Complimentary wireless Internet access and coffee/tea makers are standard, as are flat-screen TVs with digital channels. Limited housekeeping is available.
The Resort at Governor's Crossing offers 233 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 55-inch Flat-screen televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sevierville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • Indoor pool
  • Kitchen
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob
  • Toaster

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 4:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: USD 1.10 per night
  • Crib (infant bed) fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The seasonal pool will be open from March to November

Property is also known as

Resort Governor's Crossing Sevierville
Resort Governor's Crossing
Governor's Crossing Sevierville
Governor's Crossing
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Can I cancel my reservation for free at The Resort at Governor's Crossing and receive a full refund?
Yes, The Resort at Governor's Crossing offers free cancellation on select room rates, because flexibility matters! Please refer to The Resort at Governor's Crossing cancellation policy on our site for more details about any exclusions or requirements.
Does The Resort at Governor's Crossing have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.
Is The Resort at Governor's Crossing pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Resort at Governor's Crossing?
Self-parking is free at this property.
What time is check-in at The Resort at Governor's Crossing?
Check-in is from 4:00 PM to midnight. After-hours check-in is not available.
What time is check-out at The Resort at Governor's Crossing?
Checkout is at 10:00 AM.
Where is The Resort at Governor's Crossing located?
This family-friendly Sevierville hotel is within 2 mi (3 km) of Tanger Outlets, WonderWorks and Titanic Museum. Island at Pigeon Forge and Dollywood's Splash Country are also within 6 mi (10 km).
4.4
Excellent
970 reviews
5 - Excellent
580
4 - Good
277
3 - Okay
72
2 - Poor
24
1 - Terrible
17

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place especially with kiddos! Condo was roomy enough for the 8 of us and kids loved the mini golf and waterpark.
Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 8 nights in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools and splash zones. We loved the fire pits as well.
Stayed 5 nights in Aug 2020

4/5 Good

Stayed 2 nights in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. It also was in the center of many restaurants and near the outlet mall. Our badges stopped working and we were locked out of our room. Someone took care of the issue. Overall We enjoyed our stay.
Stayed 3 nights in Aug 2020

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