We left this cottage with absolutely no fond memories, just a very bad experience. First of all, almost every closets upstairs was locked since the owners of the cottage kept their personal items in there. We called the owners to kindly ask where we can leave our stuff, however the lady over the phone told us that we could use the drawers. Unfortunately, these drawers were so small, moreover some of them had owners’ stuff. Therefore, we had no choice other than to leave our baggage beside the beds. Secondly, the hot tub was impossible to use, the water inside was barely warm. We contacted the owners one more time and the lady suggested us to try to adjust the temperature again. After many tries we gave up. Last but not least, in the fridge was someone's food. To conclude, the price does not corresponds to the quality. As a family that has stayed in Fairmont every Christmas, we are incredibly disappointed in our stay this time.