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Penticton Lakeside Resort and Conference Centre

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Lobby
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Indoor pool

Overview of Penticton Lakeside Resort and Conference Centre

Penticton Lakeside Resort and Conference Centre

3.5 star property

4.0/5 Very good

Top rated for cleanliness (4.1/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
21 Lakeshore Dr W, Penticton, BC, V2A7M5

Explore the area

    Room options

    About this area

    Penticton

    Located in Penticton, Penticton Lakeside Resort and Conference Centre is in the city center and on a private beach. Travelers eager for a bit of culture can stop by Penticton Art Gallery, while those wishing to experience the area's natural beauty can explore Okanagan Beach and Rotary Park. Penticton Ikeda Japanese Garden and LocoLanding Adventure Park are also worth visiting. Take in the nearby slopes with skiing lessons and ski equipment rentals, or check out other outdoor activities such as snowshoeing and snow tubing.

    Getting around

    • Penticton, BC (YYF-Penticton Regional) - 12 min drive

    About this property

    Penticton Lakeside Resort and Conference Centre

    3.5-star eco-friendly resort by the lake, rejuvenated in 2017
    Consider a stay at Penticton Lakeside Resort and Conference Centre and take advantage of a marina, a beach bar, and designer stores on site. This resort is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and happy hour. The gym offers aerobics classes and yoga classes; other things to do include ice skating, motor boating, and parasailing. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
    You'll also find perks like:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A front desk safe, concierge services, and ATM/banking services
    • Motorized watercraft on site, a 24-hour front desk, and luggage storage
    • Guest reviews speak well of the dining options, beach locale, and helpful staff
    Room features
    All guestrooms at Penticton Lakeside Resort and Conference Centre have comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
    Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Furnished balconies or patios, wardrobes/closets, and refrigerators

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Languages

    English, Filipino, French, Thai

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

    Social distancing

    Contactless check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Individually-wrapped food options available for breakfast and lunch
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking on site (CAD 10 per night; includes in/out privileges)
    • Extended parking on site (CAD 10 per night)
    • Electric car charging station on site
    • Wheelchair-accessible parking available

    Food and drink

    • Full breakfast available for a fee daily 7:00 AM–11:30 AM: CAD 16-22 for adults and CAD 0-15 for children
    • 4 restaurants
    • 1 beach bar and 1 bar
    • 24-hour room service

    Restaurants on site

    • The Hooded Merganser
    • Bufflehead
    • Barking Parrot Bar
    • Summer Beach Bar

    Things to do

    • Aerobics classes
    • Designer stores
    • Fitness center
    • Ice skating
    • Indoor pool
    • Kayaking
    • Motor boating
    • Motorized watercraft
    • Parasailing
    • Shopping
    • Spa tub
    • Water skiing
    • Yoga classes

    Family friendly

    • Indoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Elevator
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Hair salon
    • Housekeeping (on request)
    • Luggage storage
    • Porter/bellhop
    • Ski storage

    Business services

    • 24-hour business center
    • Meeting rooms

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Garden
    • Marina onsite
    • Private beachfront location

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Braille signage
    • Handrails in stairways
    • In-room accessibility (select rooms)
    • Roll-in shower (select rooms)
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible restaurant

    More

    • Beach towels
    • Designated smoking areas
    • Fireplace in lobby
    • Renovated entire property - July 2017

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Blackout drapes/curtains
    • Heating (climate-controlled)
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Towels

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Refrigerator

    Outdoor space

    • Furnished balcony or patio

    More

    • Connecting rooms available
    • Free local calls
    • Free long-distance calls
    • Iron/ironing board
    • Phone
    • Safe

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    Policies

    Check-in

    Check-in from 4:00 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 19

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability
    A late check-out fee will be charged
    Express check-out

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 15.00 per pet, per night, plus a deposit of CAD 15.00 per night
    Service animals are welcome, and are exempt from fees
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

    Property payment types

    Important information

    Optional extras

    • Breakfast fee: between CAD 16 and CAD 22 for adults, CAD 0 and CAD 15 for children (approximately)
    • Self parking fee: CAD 10 per night (in/out privileges)
    • Extended parking fee: CAD 10 per night
    • Pet deposit: CAD 15.00 per night
    • Pet fee: CAD 15.00 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards; cash is not accepted
    Noise-free guestrooms cannot be guaranteed
    Safety features at this property include a carbon monoxide detector and a smoke detector
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Lakeside Resort Convention
    Penticton Lakeside Convention Centre Casino
    Penticton Lakeside Resort Convention Centre & Casino
    Penticton Lakeside Hotel Convention Centre
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    Penticton Lakeside Resort Convention Centre Casino
    Lakeside Resort Convention Centre Casino
    Lakeside Convention Centre Casino
    Penticton Lakeside Resort
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    Penticton Lakeside Resort Conference Centre
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    Penticton Lakeside Resort and Conference Centre Penticton
    Penticton Lakeside Resort and Conference Centre Resort Penticton

    Frequently asked questions

    Does Penticton Lakeside Resort and Conference Centre have a pool?

    Yes, this property has an indoor pool.

    How much does it cost to stay at Penticton Lakeside Resort and Conference Centre?

    As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Penticton Lakeside Resort and Conference Centre on Nov 1, 2022 start from CA $164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Penticton Lakeside Resort and Conference Centre pet-friendly?

    Yes, pets are allowed at this property. There's a deposit of CAD 15.00 per night and a fee of CAD 15.00 per pet, per night. Service animals are exempt from fees.

    How much is parking at Penticton Lakeside Resort and Conference Centre?

    Self parking is available for CAD 10 per night. Extended parking is available for CAD 10 per night.

    What time is check-in at Penticton Lakeside Resort and Conference Centre?

    Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

    What time is check-out at Penticton Lakeside Resort and Conference Centre?

    Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

    Where is Penticton Lakeside Resort and Conference Centre located?

    Located in Penticton, this beachfront resort is in the city center, just steps from Rotary Park, Peach, and Okanagan Beach. Penticton Art Gallery and Penticton Marina are also within 15 minutes.

    Can I cancel my reservation for free at Penticton Lakeside Resort and Conference Centre and receive a full refund?

    Yes, Penticton Lakeside Resort and Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Penticton Lakeside Resort and Conference Centre cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    4.0

    Very good

    Rating 5 - Excellent. 348 out of 1007 reviews
    5 - Excellent 35%
    Rating 4 - Good. 390 out of 1007 reviews
    4 - Good 39%
    Rating 3 - Okay. 173 out of 1007 reviews
    3 - Okay 17%
    Rating 2 - Poor. 75 out of 1007 reviews
    2 - Poor 7%
    Rating 1 - Terrible. 21 out of 1007 reviews
    1 - Terrible 2%

    4.1/5

    Cleanliness

    4.1/5

    Staff & service

    4.0/5

    Amenities

    3.8/5

    Property conditions & facilities

    3.9/5

    Eco-friendliness

    5/5 Excellent

    Jerry
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This is my fourth year in a row staying at the Lakeside on a fall cycling and wine themed vacation. Pleasant lakefront hotel with friendly staff, excellent dining at the Hooded Merganzer restaurant, excellent cycling on the Kettle Valley Railway, many good wineries nearby. Really enjoyable!
    Stayed 3 nights in Sep 2022

    5/5 Excellent

    Mina
    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The lake view is very relaxing
    Stayed 1 night in Sep 2022

    4/5 Good

    Dale, Fernie
    Travelled with partner
    Liked: Staff & service, amenities, property conditions & facilities
    Really liked the walking. Never moved the car for 2 days. 1 of the beds had a fair amount of hair on the sheets.
    Stayed 2 nights in Sep 2022

    5/5 Excellent

    Lauren
    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great location and amenities.
    Stayed 2 nights in Sep 2022

    5/5 Excellent

    Brittany
    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Location and views!
    Stayed 2 nights in Sep 2022

    5/5 Excellent

    Stephanie
    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We had a room with a lake view and it was beautiful. Rooms have obviously been updated. Very clean
    Stayed 1 night in Sep 2022

    4/5 Good

    John
    Travelled with partner
    Liked: Cleanliness, staff & service, property conditions & facilities
    While the front desk and housekeeping staff were great there were a few areas that might need some attention. The breakfast buffet offered was cold and the containers were not tended to very often. For $25/person it was disappointing. Also the pub, the server was not willing to accept two vouchers for two separate bills until we pointed that out. She said that only one voucher per table was the rule. Once we got the corrected bill she reminded us 3 times that the tip should be on the full amount not the lesser one. Some things on the rooms could be upgraded. The toilets are so short, when a person is used to the comfort height it feels like you are sitting on the floor. Also, the pillows could be firmer.
    Stayed 4 nights in Sep 2022

    5/5 Excellent

    GALINA
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I love this place-clean, central, very convinient.
    Stayed 1 night in Sep 2022

    4/5 Good

    Daniel
    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The staff on the front desk were lovely, very friendly. All else was fine and no complaints
    Stayed 1 night in Sep 2022

    4/5 Good

    Heather
    Travelled with partner
    Liked: Cleanliness, staff & service
    All good
    Stayed 1 night in Sep 2022