We have stayed at both the Parkview hotel and the Crowne hotel next door the difference was day and night travelling up from the Poconos in PA we discovered the Crowne to be weirdly shaped, the rooms to be small and the bathrooms not so clean, it was the exact opposite at the Parkview larger rooms great breakfast included with the price, not so at the Crowne which was expensive to eat at and the food quality was lacking.
We only stayed one night but the hotel room was very clean albeit a bit small. The receptionist on check-in wasn't very friendly or welcoming but the diningroom staff were friendly and knowledgeable, so that made up for her. The receptionist on check-out was different and very nice though. Hotel is reminiscent of the grandeur of days gone by with beautiful carvings, tiffany lamps, beautiful carved fireplace in the foyer and piano playing in the evening.
Front desk staff, not so great. I kept getting the "B" team when I had questions or needed help. Why put someone up front to deal with guests if you can't help them? There was no supervision (like person was in training). Other than that, great location, within walking distance to SU.
Traveller from SLC,UT
Enjoy a warm, familiar welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of …More
For a small hotel I was very pleased with the service. The staff was very friendly. The room was very nice with full size fridge, sink, utensils and two burners stove. Best of all , free breakfast with an omelette station. I would definitely stay here again.
Syracuse, “the Salt City,” has its downtown at the southern end of Onondaga Lake. The restaurants, shops, and bars in Armory Square are popular with students from Syracuse University, about 3 miles away (5 km), and the summer months bring cultural festivals to the downtown streets.