Title: Syracuse Grand - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Syracuse Grand Hotel with free breakfast, in the vicinity of Destiny USA ![Superior Single Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/10a8c7aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/73f82e8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/81823426.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/5dfa622a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/57204266.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff. 6.6 ## Popular amenities - - - Hot tub - Pool - Pet-friendly - Gym ## Room options ### Check availability for these dates Tonight [Nov. 10 - Nov. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 11 - Nov. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=979046&PinnedHotelID=979046&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Egyptian cotton sheets, premium bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/a034a311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Egyptian cotton linens Premium bedding Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Egyptian-cotton sheets - 350 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Standard Double Room, Refrigerator](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/747279ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Egyptian cotton linens Premium bedding Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Egyptian-cotton sheets - Sleeps 4 - 2 Queen Beds ![Superior Double Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/71d16a78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Egyptian cotton linens Premium bedding Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Egyptian-cotton sheets - Sleeps 6 - 2 Queen Beds and 1 Twin Sofa Bed ![Superior Single Room, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/10a8c7aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Refrigerator & Microwave ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Egyptian cotton linens Premium bedding Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Egyptian-cotton sheets - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![Egyptian cotton sheets, premium bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/980000/979100/979046/a034a311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Refrigerator ### Highlights Air conditioning Heating Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Egyptian cotton linens Premium bedding Air conditioning Heating Connecting/adjoining rooms available Blackout drapes/curtains Crib/infant bed Egyptian-cotton sheets - Sleeps 3 - 1 King Bed ## You may also like Ad ![Free daily full breakfast](https://images.trvl-media.com/lodging/1000000/10000/400/336/4ed2629e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Syracuse/Liverpool Liverpool - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 911 reviews CA $156 CA $180 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Syracuse-Hotels-Homewood-Suites-By-Hilton-SyracuseLiverpool.h336.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=8efa19d9-a0f7-4e1a-ad7e-6c3ab887e780&top_cur=CAD) Ad ![Indoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1790000/1781300/1781222/2924d590_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Syracuse Clay Liverpool - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,001 reviews CA $156 CA $180 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Syracuse-Hotels-Hampton-Inn-Syracuse-Clay.h1781222.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=8efa19d9-a0f7-4e1a-ad7e-6c3ab887e780&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/24000000/23170000/23160700/23160690/89ab853c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru By Hilton Syracuse North Airport Area Liverpool - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews CA $139 CA $160 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Syracuse-Hotels-Tru-By-Hilton-Syracuse-North-Airport-Area.h23160690.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=8efa19d9-a0f7-4e1a-ad7e-6c3ab887e780&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23700/23659/68e8161d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn & Suites Liverpool - Syracuse North Liverpool - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,002 reviews CA $157 CA $183 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Syracuse-Hotels-Comfort-Inn-Suites.h23659.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=8385&destination=Liverpool&destType=MARKET&latLong=43.106457,-76.217705&searchId=8efa19d9-a0f7-4e1a-ad7e-6c3ab887e780&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.10648%2C-76.18774&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jIkImiPKorDKtLfyO-P168QjUaw=) 136 Transistor Pkwy, Liverpool, NY, 13088 #### What's nearby - Destiny USA - 3 min drive - 5.8 km - Armory Square - 7 min drive - 10.0 km - Landmark Theatre - 7 min drive - 10.0 km - St. Joseph’s Health Amphitheater at Lakeview - 8 min drive - 14.4 km - New York State Fairgrounds - 9 min drive - 15.9 km #### Getting around - Syracuse Regional Transportation Center - 11 min drive - Hancock Intl. Airport (SYR) - 12 min drive #### Restaurants - ‪Francesca's Italian Kitchen - ‬3 min drive - ‪Taco Bell - ‬11 min walk - ‪Heid's Of Liverpool - ‬3 min drive - ‪The Retreat - ‬4 min drive - ‪Dunkin' - ‬4 min drive ## About this property ### Syracuse Grand Hotel near Destiny USA Located close to St. Joseph’s Health Amphitheater at Lakeview and New York State Fairgrounds, Syracuse Grand provides a free breakfast buffet, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An indoor pool - Free self parking - RV/bus/truck parking, express check-out, and ATM/banking services - A 24-hour front desk, smoke-free premises, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All 61 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak well of the clean rooms at the property. Extra amenities include: - Heating and fans - Bathrooms with tubs or showers and free toiletries - LCD TVs with cable channels - Refrigerators, children's books, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23100/23029/3db5e83d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Randolph House Hotel, Trademark Collection by Wyndham Liverpool - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.6 1,011 reviews CA $100 CA $115 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=23029&PinnedHotelID=23029&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/119300/119237/b8e8ec66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Liverpool - Syracuse Liverpool - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 597 reviews CA $143 CA $165 total includes taxes & fees Nov 24 - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 7.6 Good 1,001 reviews CA $128 CA $147 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=898257&PinnedHotelID=898257&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite](https://images.trvl-media.com/lodging/3000000/2660000/2658800/2658702/01a20213.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cicero Grand - Syracuse North Cicero - Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 1,005 reviews CA $133 CA $153 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2658702&PinnedHotelID=2658702&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free uncovered self parking on site - RV/bus/truck parking on site - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM ### Things to do - 24-hour gym - Hot tub - Indoor pool - Shopping - TV in common areas ### Family friendly - Children's books - Children's games - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 900 square feet of conference space - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in shower (36 inches high) - No elevator - Roll-in shower (48 inches wide) ### More - 2 floors - Banquet hall - Built in 2003 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Fan - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between 11:30 AM and 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 60 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per night Cribs (infant beds) are available for USD 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20 per pet, per day (maximum USD 100 per stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 11:30 AM and 3:00 PM - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: USD 15.0 per night - Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision ### Property is also known as Liverpool Syracuse & Suites ## Frequently asked questions ### Does Syracuse Grand have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Syracuse Grand? > As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Syracuse Grand on Nov 23, 2025 start from CA $148.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Syracuse-Hotels-Best-Western-Plus-Liverpool-Syracuse-Inn-Suites.h979046.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Syracuse Grand pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Syracuse Grand? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Syracuse Grand? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–3:00 PM for a fee. ### What time is check-out at Syracuse Grand? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Syracuse Grand located? > Situated near the airport, this hotel is within 6 mi (10 km) of Destiny USA, Armory Square, and Landmark Theatre. The Oncenter and SUNY Upstate Medical University are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Syracuse Grand Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 242 8 - Good 229 6 - Okay 198 4 - Poor 163 2 - Terrible 169 ### 7.0/10 Cleanliness ### 7.4/10 Staff & service ### 6.4/10 Amenities ### 6.6/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 8/10 Good #### Christine Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room and breakfast were nice ##### Christine Stayed 2 nights in Oct 2025 ### 8/10 Good #### Delfina Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a good place to stay ##### Delfina Stayed 1 night in Oct 2025 ### 4/10 Poor #### Daniel Nov 9, 2025 Disliked: Amenities, property conditions & facilities Unfortunately the hot tub was not working. The hot tub was actually the deciding factor between staying here or someplace a bit cheaper, so very upset to find it not operational ##### Daniel Stayed 1 night in Nov 2025 ### 8/10 Good #### Jennifer Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was a clean and affordable option for a nights stay. ##### Jennifer Stayed 1 night in Aug 2025 ### 8/10 Good #### Lindsey Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean ##### Lindsey Stayed 1 night in Oct 2025 ### 4/10 Poor #### Mark Nov 2, 2025 Disliked: Amenities Dated room. Tile in bathroom broken and moldy. Hot tub/spa inoperative ##### Mark Stayed 1 night in Oct 2025 ### 6/10 Okay #### Keaira Sep 25, 2025 Liked: Cleanliness, amenities Simple nice easy and clean ##### Keaira Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brandy Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Brandy Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Craig Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient right off the interstate ##### Craig Stayed 1 night in Jul 2025 ### 4/10 Poor #### julie Sep 14, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities It really could be a lot cleaner. ##### julie Stayed 3 nights in Sep 2025 ### 8/10 Good #### john Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay! ##### john Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Adam Aug 25, 2025 Check in was terrible ##### Adam Stayed 1 night in Aug 2025 ### 4/10 Poor #### Alison Sep 20, 2025 Liked: Cleanliness Disliked: Property conditions & facilities The indoor pool was so cold my kids wouldn’t even swim in it, the hot tub was out of order. There was no one to help the front desk staff in the morning with breakfast, so everything kept running out, including silverware. I had to take my kids out to a diner for breakfast in the morning instead. ##### Alison Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Janice Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A plus hotel Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++ ##### Janice Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Mathew Aug 21, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Breakfast was nonexistent. ##### Mathew Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vicki Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Asked for a non smoker room, but room smelled like smoke ##### Vicki Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Judith Oct 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The first room they gave us was filthy, the bathroom in a disgusting state. The next room was missing soap, towels, tissues, & the phone was broken. The toilet pedestal was not firmly anchored into the floor, it was dangerous to sit on.The staff appeared confused by our requests for better service. We explained the problems several times and got mostly incomprehension (this was not due to a language problem). We left for our meeting and on our return there was a dirty rubber glove in the bathroom but not change in the situation. Attempts to get access to the manager were unsuccessful. I would recommend that no one stay at this place. ##### Judith Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Tiffany Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 night stay Indoor pool water is extremely too cold. Couldnt use the pool during our stay. ##### Tiffany Stayed 2 nights in Jul 2025 ### 8/10 Good #### Danielle Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wish the pool opened earlier and stayed open later ##### Danielle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Frank Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. ##### Frank Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Faricita Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Accommodating ##### Faricita Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Vince May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the ball diamonds ##### Vince Stayed 3 nights in May 2025 ### 8/10 Good #### Cherish Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Booked it for pool and hot tub amenities but upon arrival discovered they were closed ##### Cherish Stayed 1 night in May 2025 ### 10/10 Excellent #### Srinivas Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### Srinivas Stayed 1 night in Jun 2025 ### 6/10 Okay #### Michael Jul 21, 2025 Liked: Staff & service, room comfort The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus. ##### Michael Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Seneca Allegany Resort & Casino](https://www.expedia.ca/Salamanca-Hotels-Seneca-Allegany-Resort-Casino.h2238839.Hotel-Information) > > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)