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Indoor pool
Indoor pool
Premium bedding, down duvet, pillow top beds, in-room safe
42-inch flat-screen TV with cable channels, MP3 docking station

Guest reviews

4.1 out of 5 Very good
992 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Free airport shuttle
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationOld Erie Canal Historic State Park8 min drive
AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive
Popular LocationSt. Joseph's Hospital Health Center12 min drive
Popular LocationCrouse Hospital14 min drive

Choose dates to view prices

Standard Room, 2 Double Beds

4.3/5 guest room rating
  • 312 sq ft
  • Sleeps 5

Room, Accessible, Non Smoking

4.8/5 guest room rating
  • 312 sq ft
  • Sleeps 5

Room, Non Smoking

4.2/5 guest room rating
  • 312 sq ft
  • Sleeps 3

Standard Room, 1 King Bed

4.5/5 guest room rating
  • 312 sq ft
  • Sleeps 3

Room, Accessible, Non Smoking

3.9/5 guest room rating
  • 312 sq ft
  • Sleeps 5

Deluxe Room, 1 King Bed with Sofa bed

  • 457 sq ft
  • Sleeps 5

Standard Room, 2 Double Beds, Balcony

4.4/5 guest room rating
  • 312 sq ft
  • Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

4.7/5 guest room rating
  • 312 sq ft
  • Sleeps 3

Room, Accessible, Non Smoking

No guest room rating
  • 312 sq ft
  • Sleeps 5

Standard Room, 2 Double Beds, Accessible

4.2/5 guest room rating
  • 312 sq ft
  • Sleeps 5

Standard Room, 1 King Bed, Balcony

4.7/5 guest room rating
  • 312 sq ft
  • Sleeps 3

About this area

East Syracuse

Located in East Syracuse, DoubleTree by Hilton Syracuse is in the business district and near the airport. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and travellers looking to shop may want to visit Destiny USA. Enjoy an event or a match at Carrier Dome, and consider making time for Rosamond Gifford Zoo—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guide
View in a map
Popular Location

What's nearby

  • Old Erie Canal Historic State Park - 8 min drive
  • St. Joseph's Hospital Health Center - 12 min drive
  • SUNY Upstate Medical University - 13 min drive
  • Crouse Hospital - 14 min drive
  • Syracuse University - 16 min drive

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • Seasons Tavern — 1 min walk
  • Jimmy John's - 7 min walk
  • Justin's Tuscan Grill - 9 min walk
  • Grimaldi's - 11 min walk
  • Joey's - 12 min walk

About this property

DoubleTree by Hilton Syracuse

Suburban hotel with free airport shuttle and restaurant
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 250 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Other amenities available to guests include MP3 docking stations, separate sitting areas and fridges.
DoubleTree by Hilton Syracuse offers 250 forms of accommodation with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free return airport shuttle from 6 AM to 11 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 5-18.95 for adults and USD 5-12.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 4 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 23 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Up to 50 lbs/23 kg
Food and water bowls and an off-lead area are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

DoubleTree Hilton Syracuse Hotel
DoubleTree Hilton Syracuse
East Syracuse Doubletree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
DoubleTree by Hilton Syracuse Hotel
DoubleTree by Hilton Syracuse East Syracuse
DoubleTree by Hilton Syracuse Hotel East Syracuse

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Syracuse and receive a full refund?
Yes, DoubleTree by Hilton Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Syracuse cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Syracuse have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM to 10 PM.
Is DoubleTree by Hilton Syracuse pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 50.00 per pet, per stay.
How much is parking at DoubleTree by Hilton Syracuse?
Self-parking is free at this property.
What time is check-in at DoubleTree by Hilton Syracuse?
Check-in is from 4 PM to midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Syracuse?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does DoubleTree by Hilton Syracuse provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is DoubleTree by Hilton Syracuse located?
Situated near the airport, this hotel is within 9 mi (15 km) of Destiny USA, Erie Canal Museum and Museum of Science and Technology. Landmark Theatre and Everson Museum of Art are also within 12 mi (20 km).
4.1
Very good
5 - Excellent
413
4 - Good
359
3 - Okay
141
2 - Poor
50
1 - Terrible
29

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Staff were very polite and helpful.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Nothing special, old needs and in need of upgrading
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Greatly enjoyed our stay. Room clean, bright and spacious. The only thing missing was a freezer for the mini fridge.
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff clean environment we would definitely come back if we are back in the area
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Nice, clean, quiet area. Wonderful staff, great customer service.
Stayed 1 night in Aug 2020