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Embassy Suites Syracuse

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LCD TV, pay movies, MP3 dock
In-room safe, desk, laptop workspace, blackout drapes
LCD TV, pay movies, MP3 dock
LCD TV, pay movies, MP3 dock

Overview of Embassy Suites Syracuse

Embassy Suites Syracuse

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
6646 Old Collamer Road South, East Syracuse, NY, 13057

Explore the area

  • Popular LocationBrooklawn Golf Course3 min drive
  • Popular LocationPalace Theater6 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)12 min drive
  • Popular LocationLe Moyne College12 min drive

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About this area

East Syracuse

Located in East Syracuse, Embassy Suites Syracuse is in the business district and near the airport. Brooklawn Golf Course and Clark Reservation State Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore State Park at the Fair and Old Erie Canal Historic State Park. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including outlet shopping, golfing, and winery tours.
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What's nearby

  • Brooklawn Golf Course - 3 min drive
  • Palace Theater - 6 min drive
  • Old Erie Canal Historic State Park - 7 min drive
  • Central New York Playhouse - 8 min drive
  • Le Moyne College - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • The Eterie — 1 min walk
  • Justin's Tuscan Grill — 3 min walk
  • Grimaldi's — 4 min walk
  • Ruby Tuesday — 4 min walk
  • Jimmy John's — 12 min walk

About this property

Embassy Suites Syracuse

3.5-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and a business center. All 214 rooms provide conveniences like sofa beds and sitting areas, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include MP3 docks, refrigerators, and microwaves. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space (5612 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

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East Syracuse
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Guest rating 4+
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Business-friendly
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3 star
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Free WiFi
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Hotel
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Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 78 out of 147 reviews
5 - Excellent 53%
Rating 4 - Good. 32 out of 147 reviews
4 - Good 22%
Rating 3 - Okay. 16 out of 147 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 147 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 147 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk checking in and out were very friendly and informative. Also very fast (which was a perk because we were running late). The hotel was very clean and impressive walking in. Our room was bigger then expected, and clean. We stayed for a wedding 25 minutes away, and we will continue to stay here when in the area.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Room air conditioner on 5th floor was horrible!!! Too hot!! Fridge did not worked. Had to go to the guest desk constantly to ask for dry tows and toiletries....
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This stay was disappointing to say the least. My daughter will be starting college in the fall and I of course plan on visiting here quite often but I will need to find another hotel for sure. Check-in was extremely horrible. The representative was not pleasant at all. I had to be moved to 3 different rooms because one room the keys didn’t work, the next room was in the far end corner and adjoining and the last room had a puddle of water on the floor that my 4 year old almost slipped in (would have been a huge disaster). The pool, you had to make an appointment for and the max time you could stay was an hour. The bar was open from 5pm-8pm but there was no cook so no food. I am already extremely nervous for my daughter to be going away from home, so going to orientation for this trip was already extremely nerve racking so for the start of the trip to be like this was very disappointing. Myself, my husband and children travel a lot as my husband is a law enforcement officer and we believe in taking breaks. When traveling we often stay at an Embassy Suites Hotel but this particular hotel left a very bad taste in my mouth.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean property
Stayed 1 night in Jul 2021