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Overview of Embassy Suites Syracuse

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Guest reviews

4.0 / 5Very Good
1,475 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Explore the area

Popular LocationPalace Theater9 min drive
Popular LocationLe Moyne College12 min drive
RestaurantJustin's Tuscan Grill3 min walk
RestaurantGrimaldi's4 min walk
AirportSyracuse, NY (SYR-Hancock Intl.)14 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Suite, 1 King Bed with Sofa bed, Non Smoking

    Room amenities

    • 450 sq ft
    • Sleeps 4
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  • 2 Doubles Suite, Non Smoking

    2 Doubles Suite, Non Smoking

    Room amenities

    • 450 sq ft
    • Sleeps 5
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  • Executive, One King Bed, Non-Smoking

    Executive, One King Bed, Non-Smoking

    Room amenities

    • 520 sq ft
    • Sleeps 4
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  • Suite, One King Bed, Accessible

    Suite, One King Bed, Accessible

    Room amenities

    • 520 sq ft
    • Sleeps 4
    Show details
  • Basic Room, 1 King Bed

    Basic Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • Sleeps 4
    Show details
  • Premium Suite, 1 King Bed, Non Smoking

    Premium Suite, 1 King Bed, Non Smoking

    Room amenities

    • 375 sq ft
    • Sleeps 4
    Show details

About this area

East Syracuse

Located in East Syracuse, Embassy Suites Syracuse is in the business district and near a train station. Brooklawn Golf Course and Liverpool Public Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Old Erie Canal Historic State Park and Thorndon Park. Check out an event or a game at Carrier Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed.

Popular Location

What's nearby

  • Palace Theater - 9 min drive
  • Le Moyne College - 12 min drive
  • St. Joseph's Hospital Health Center - 13 min drive
  • Syracuse Stage - 14 min drive
  • Crouse Hospital - 16 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 14 min drive

Restaurants

  • The Eterie — 1 min walk
  • Justin's Tuscan Grill - 3 min walk
  • Grimaldi's - 4 min walk
  • Ruby Tuesday - 4 min walk
  • Jimmy John's - 12 min walk

About this property

Embassy Suites Syracuse

3.5-star hotel with free breakfast and restaurant
This hotel features a restaurant, an indoor pool and a 24-hour fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Rooms provide conveniences such as sitting areas and fridges, plus MP3 docking stations and LCD TVs with cable channels. Other amenities available to guests include microwaves, room service (during limited hours) and coffee/tea makers.
Guest accommodation at Embassy Suites Syracuse offers MP3 docking stations and a safe. This accommodation offers separate sitting areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
LCD televisions come with cable channels and pay-per-view films. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Extended parking

Food and drink

Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
1 restaurant
Free daily reception
Room service available

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Gift shop/newsstand

Guest services

Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken

English

Business services

Business centre
Meeting rooms
Conference space (5612 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes/curtains
Linens
Sofa bed queen

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
LCD TV
MP3 dock
Films for purchase

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Express check-in
Minimum check-in age - 21

Check-out

Late check-out subject to availability

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
629
4 - Good
470
3 - Okay
195
2 - Mediocre
114
1 - Poor
67
4.2
Cleanliness
4.2
Service and Staff
3.5
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Staff was friendly and helpful during renovations to tbe facility. They still made us feel special.

Stayed 1 night in Mar. 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness

Renovations are going on and we had to enter the side through the construction site, which wasn't too bad. Our room was renovated but the bathtub had hair in it, the tub was old and the pipe that the water comes out was very loose. The bathroom could have used a little more attention in the cleaning department. Breakfast and happy hour were great though.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Want expecting the managers reception so that was a nice surprise

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ot was quiet and spacious. Did not like the pool closed early and was told they were not reopening but ended up reopening . Other then that breakfast was good staff was excelent.

Stayed 1 night in Feb. 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

I asked to be near my family as we were there for a birthday party and the hotel staff told me it might take an hour to get it ready which I was more than fine to wait for. Three hours later and no phone call I went to the front desk that was completely overwhelmed with hotel issues to check in. Waited another 30 minutes and finally got a room. The handle on the door was broken and had to wait another 15-20 for someone to come up to my room. One of the elevators was broken so it took a while. That employee couldn't open the door so they called maintenance.. after another 15 minutes those two men couldn’t open it either. They offered to put me on another floor which was frustrating because I had waited for the floor I hoped for. I just asked the maintenance yo try something else to open the door - finally they remembered that THIS door was one of the only doors that opened in reverse. The rooms were nice, and the one maintenance guy was maybe the only capable employee I came into contact with the whole time except for the woman at the front desk that was handling what looked like 100 problems at once...I felt awful for her so I didn’t complain ...there was construction going on on one half of the building and a lot of guests. The elevator had trash in the cornea on both days. I was extremely let down with the whole experience ...Lastly, for some reason they were vacuuming outside my room at 1100 pm? I’ve never seen/ heard that before in a hotel ......

Stayed 1 night in Feb. 2020