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Indoor pool
Indoor pool
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
611 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays


Explore the area

Popular LocationOld Erie Canal Historic State Park9 min drive
AirportSyracuse, NY (SYR-Hancock Intl.)12 min drive
Popular LocationSt. Joseph's Hospital Health Center12 min drive
Popular LocationCrouse Hospital16 min drive

Choose dates to view prices

One king bed junior suite

3.6/5 guest room rating
  • Sleeps 3

Room, Accessible

5/5 guest room rating
  • Sleeps 4

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4

One king bed with sofabed

4.6/5 guest room rating
  • Sleeps 3

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

One king bed

4.6/5 guest room rating
  • Sleeps 4

One king one bedroom whirlpool suite

4.4/5 guest room rating
  • Sleeps 3

Room, 1 King Bed, Accessible

4.6/5 guest room rating
  • Sleeps 2

Room, 1 King Bed, Non Smoking

No guest room rating
  • Sleeps 4

Accessible one king bed room

4.5/5 guest room rating
  • Sleeps 2

Two queen beds

4.9/5 guest room rating
  • Sleeps 4

About this area

East Syracuse

Located in East Syracuse, Hilton Garden Inn Syracuse is near the airport and near a train station. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and travellers looking to shop may want to visit Destiny USA. Enjoy an event or a match at Carrier Dome, and consider making time for Rosamond Gifford Zoo—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guide
View in a map
Popular Location

What's nearby

  • Old Erie Canal Historic State Park - 9 min drive
  • St. Joseph's Hospital Health Center - 12 min drive
  • SUNY Upstate Medical University - 15 min drive
  • Crouse Hospital - 16 min drive
  • Syracuse University - 18 min drive

Getting around

  • Syracuse Regional Transportation Center - 14 min drive
  • AirportAlbany, NY (ALB-Albany Intl.) - 144 min drive


  • Wild Goose Pub — 1 min walk
  • Jimmy John's - 12 min walk
  • Justin's Tuscan Grill - 16 min walk
  • Bull & Bear Roadhouse - 17 min walk
  • Grimaldi's - 17 min walk

About this property

Hilton Garden Inn Syracuse

3-star hotel with restaurant and indoor pool
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 100 rooms feature kitchens with fridges and microwaves, plus free WiFi, free wired Internet and LCD TVs with digital channels. Guests will also find pillowtop, sofa beds and room service.
Hilton Garden Inn Syracuse offers 100 forms of air-conditioned accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed


  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed


  • Bathroom (partially open)
  • Bathtub
  • Hairdryer


  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe



Check-in between 3 PM and 3 AM
Late check-in subject to availability
Minimum check-in age - 21


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: USD 9.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Syracuse and receive a full refund?
Yes, Hilton Garden Inn Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Syracuse cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Garden Inn Syracuse?
As of Oct 25, 2020, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on Oct 26, 2020 start from CA $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Garden Inn Syracuse have a pool?
Yes, this property has an indoor pool.
Is Hilton Garden Inn Syracuse pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Garden Inn Syracuse?
Self-parking is free at this property.
What time is check-in at Hilton Garden Inn Syracuse?
Check-in is from 3 PM to 3 AM. Late check-in is available during limited hours.
What time is check-out at Hilton Garden Inn Syracuse?
Checkout is at noon.
Where is Hilton Garden Inn Syracuse located?
Situated near the airport, this hotel is within 9 mi (15 km) of Destiny USA, Erie Canal Museum and Onondaga Lake Park. Museum of Science and Technology and Landmark Theatre are also within 12 mi (20 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
We stayed 4 nights and had to ask twice for fresh towels, due to Covid we were told there was a towel shortage. Our King bed had a big dip in the middle, the mattress need changing. The Motel was clean and modern.
Stayed 4 nights in Oct 2020

3/5 Okay

Travelled with family, Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
The pool was only open till 6 or 7... we only had one Big towel in our room when we got there and the bag of blankets/sheets for the pull out couch were all bunched up like they were already used so we didn’t even want to touch them and there was coffee all over the wall and stand. We were told 2 different things about when our breakfast options so we just went to Denny’s when we left. Wasn’t too great.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the front desk representative was very polite and helpful.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. The room is clean and updated with a 42 Inch flat screen TV, the stand between the two double beds had three outlets for each bed for charging your devices. The check-in attendant was very nice and text me a couple times to ask how our room was! 👏
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and kept up well! Attention to details was clearly visible.
Stayed 1 night in Jul 2020

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