Holiday Inn Express Syracuse Airport, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Syracuse Airport, an IHG Hotel

Exterior
Indoor pool, sun loungers
Standard Room
Free daily buffet breakfast
Free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is CA $175
CA $223 total
includes taxes & fees
Nov 4 - Nov 5
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Map
5418 South Bay Road, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive
  • The Oncenter - 8 min drive
  • Carrier Dome - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 7 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬19 min walk
  • ‪Plank Road Ice Cream - ‬20 min walk

About this property

Holiday Inn Express Syracuse Airport, an IHG Hotel

Hotel near Onondaga Lake Park
Located close to Destiny USA and St. Joseph’s Health Amphitheater at Lakeview, Holiday Inn Express Syracuse Airport, an IHG Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking
  • Free train station pick-up, express check-out, and a banquet hall
  • A computer station, a TV in the lobby, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and free newspapers. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM
  • Free train station pick-up and drop-off shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Syracuse Airport, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Syracuse Airport, an IHG Hotel?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Syracuse Airport, an IHG Hotel on Nov 4, 2024 start from CA $175.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Syracuse Airport, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Syracuse Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Syracuse Airport, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Syracuse Airport, an IHG Hotel?

Check-out is at 11 AM.

Does Holiday Inn Express Syracuse Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn Express Syracuse Airport, an IHG Hotel located?

Situated near the airport, this hotel is within 6 mi (10 km) of Onondaga Lake Park, Destiny USA, and Erie Canal Museum. Museum of Science and Technology and The Oncenter are also within 6 mi (10 km).

Holiday Inn Express Syracuse Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleaning
Stayed 2 nights in Sep 2024

2/10 Terrible

KC

Disliked: Staff & service, property conditions & facilities
First room had a non functioning lock. Reported it on my way out. When I returned they had re rented my room but didn’t turn off my key so I waled right into an occupied room (non functioning lock). Person said my bags were in the lobby. Front desk said they had no bags. 45 minutes later they found my bags in a some random room. No notes left for the next shift. No notification or permission from me. Completely unacceptable. How do you let a complete stranger walk into an occupied room?
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover for a later flight
Stayed 1 night in Aug 2024

10/10 Excellent

Karen, Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were out of this world!! Clean and friendly staff!! Highly recommended. thanks
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed Thursday and Saturday nights, with airport shuttle service and when we left we confirmed our car was ok where it was parked as part of lot was corded off for painting. The person behind the desk said it should be fine, but we returned to find our car had been towed. Found out the whole row of cars were towed. 572$ US charge!!!
Stayed 1 night in Oct 2024

8/10 Good

Bethany

Liked: Cleanliness, property conditions & facilities
Convenient for airport travel, tricky to find entrance, gas stations and restaurants not readily accessible. Otherwise clean and safe.
Stayed 1 night in Sep 2024

4/10 Poor

Jen

Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only person working was brand new and told us “just to park” but took our name for shuttle without getting license plate. So our car was towed. When we came back two days later, the same staff member was working and said there was nothing she could do and acted like she knew nothing about it. Absolutely ridiculous and unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spur of the moment stay at this hotel on a road trip. Not too bad.
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 4 nights in Sep 2024

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought is strange this property does not have cash on hand to make change. Everything gets charged to your room. Airport driver was not there to load my bags for the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD J

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower!
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport, and then close to the highways
Stayed 1 night in Aug 2024

6/10 Okay

Alejandro, Edina

Travelled with family
Liked: Cleanliness, amenities
Tried several times to call the front desk without getting a response. The shower floor was not properly cleaned. The shuttle service worked well the 1st day but was “unavailable” the 2nd day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was pleasant and helpful. So close to the airport!!
Stayed 1 night in Sep 2024

10/10 Excellent

Billie, Russellville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly during check in and helpful. Transportation to airport provided. Room clean and quiet.
Stayed 1 night in Jul 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was appalled at the cleanliness of the bathroom - black and pink mould around the base of the shower, straight up hair and other stuff in the shower (was it even cleaned prior to us coming? I don’t think so), shower handle fell off, water was 6 inches deep in the shower - would not drain. Brought these concerns to the head of the cleaning department and nothing was changed. The continental breakfast was also very poor: out of pancakes, cinnamon buns and orange juice. The poor woman in charge of the dining room was working hard but could not manage the lack of items at the facility. Will not come back.
Stayed 2 nights in Aug 2024

8/10 Good

Alex, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay. Friendly staff, clean enough room, WiFi a little weak and shower floor a little sticky but a good enough stay.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service
Breakfast had not much to offer.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Room Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5