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Prestige Rocky Mountain Resort, BW Premier Collection

Photo gallery for Prestige Rocky Mountain Resort, BW Premier Collection

Featured Image
Indoor pool
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Prestige Rocky Mountain Resort, BW Premier Collection

Prestige Rocky Mountain Resort, BW Premier Collection

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
209 Van Horne Street South, Cranbrook, BC, V1C6R9

Explore the area

  • Popular LocationCopper Point Golf Club4 min walk
  • Popular LocationCranbrook History Centre5 min walk
  • Popular LocationCranbrook Golf and Country Club3 min drive
  • AirportCranbrook, BC (YXC-Canadian Rockies Intl.)20 min drive

Choose dates to view prices

About this area

Cranbrook

Prestige Rocky Mountain Resort, BW Premier Collection is located in Cranbrook. Cranbrook Golf and Country Club and Wildstone Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cranbrook Community Forest. Explore all the area has to offer with mountain biking, rock climbing, and mountain climbing.
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Map

What's nearby

  • Copper Point Golf Club - 4 min walk
  • Cranbrook History Centre - 5 min walk
  • Tamarack Centre - 3 min drive
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 20 min drive

Restaurants

  • The Cottage — 11 min walk
  • Fire Hall Kitchen & Tap — 11 min walk
  • Max's Place — 12 min walk
  • Kootenay Roasting Company — 12 min walk
  • Sakura Sushi & Grill — 14 min walk

About this property

Prestige Rocky Mountain Resort, BW Premier Collection

3.5-star spa resort near Cranbrook History Centre
Along with a full-service spa, this smoke-free resort has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 112 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Prestige Rocky Mountain Resort, BW Premier Collection offers 112 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, New Energy. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 7 AM–11 AM: CAD 10-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Turndown service

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Mud bath
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Similar properties

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Cranbrook
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Hotel resort
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Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Hot tub
Hot tub
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Dogs welcome
2 per room (up to 80 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 15 per person (approximately)
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Cranbrook Prestige
Cranbrook Resort
Prestige Cranbrook
Prestige Rocky Mountain
Prestige Rocky Mountain Cranbrook
Prestige Rocky Mountain Resort
Prestige Rocky Mountain Resort Cranbrook
Rocky Mountain Prestige
Prestige Rocky Mountain Resort Cranbrook
Prestige Rocky Mountain Resort, BW Premier Collection Resort
Prestige Rocky Mountain Resort, BW Premier Collection Cranbrook

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 174 out of 343 reviews
5 - Excellent 51%
Rating 4 - Good. 115 out of 343 reviews
4 - Good 34%
Rating 3 - Okay. 41 out of 343 reviews
3 - Okay 12%
Rating 2 - Poor. 10 out of 343 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 343 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay despite wifi and minor door issues. Joanita at the front desk offered to move us and made sure we were comfortable and even brought us a wonderful little care package. Would definitely stay here again.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy and staff were amazing to deal with. Loved our stay
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice room. Room on Main Street side was noisy for sleeping.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a wonderful suite that was very clean and were given a voucher for a meal as they would not be cleaning in between nights as we were staying more than one. We were offered extra toiletries and towels if needed and advised to contact the front desk if we needed anything. We used a cart to take our luggage to the room and it was removed from the hall within minutes. The facility was very clean and the meal we ate at the restaurant within the resort was just fabulous. We were busy most of our days there so we really didn't get to appreciate the suite as much as we would have liked but it was a beautiful property and compared to other places we have stayed, well worth the money. We would definitely stay there again.
Stayed 2 nights in Sep 2021